Sat.Jun 08, 2024 - Fri.Jun 14, 2024

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The impact of climate change on the hospitality industry’s future

eHotelier

As climate change continues, it’s vital for hospitality businesses to take preemptive action. This should include adapting buildings to be more resilient and planning effective continuity processes.

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Meet Table Manners – the first venue from Alex Cameron

Hospitality Magazine

Bronte in Sydney’s east will have a new culinary addition in the form of European-influenced neighbourhood restaurant and bar Table Manners. Slated to open in late-winter, Table Manners is being spearheaded by Sydney hospitality figure Alex Cameron who is known for his work with Franca, Parlar, and Armorica and most recently as consultant on Bobby’s in Cronulla and Bartiga in Double Bay.

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Is Your Restaurant Business Thriving?

Modern Restaurant Management

Have you completed a small business checkup at your restaurant lately? If not, you might be overlooking ways to improve your eatery’s financial health and learn to thrive in this challenging economic climate. Full tables, employees earning solid tips, shifts being fully staffed and the restaurant having the ability to source quality provisions at reasonable prices and dependable delivery times, are among the signs the business is thriving, according to Ben Johnston, COO of Kapitus.

Pricing 197
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2024 James Beard Awards Winners: The List So Far

EATER

Photo illustration by Lille Allen; see below for full credits Check back here for live updates on winners Tonight, the James Beard Foundation Restaurant announces the winners of its Restaurant and Chef Awards. The annual event brings out chefs, restaurateurs, and other hospitality industry professionals all dressed to the nines — including 2024 Best Chef: Northwest winner Gregory Gourdet in a striking feathered jacket inspired by the national bird of Haiti — to take home medals for Best New Rest

Events 141
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Food & Beverage Industry Report 2024

Driven by a diverse and exciting ecosystem of passionate, ambitious, and often young entrepreneurs, the Food & Beverage (F&B) sector is a highly competitive environment full of immense challenges and exciting opportunities. Expert Market’s 2024 industry report, sponsored by Toast, is informed by a survey of 522 U.S. food and beverage professionals, from restaurant owners to food service managers, providing insights into the real-time challenges and opportunities within the industry.

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Hospitality trend alert: quiet luxury and the hotel models that stand out

eHotelier

The idea of quiet luxury in hotel accommodations is not in your face pizazz, it is the opposite - a respite of sorts that brims with hospitality, modern conveniences, and promises an experience worth talking about. Not loud or in your face, it is understated and not labeled.

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The Secret Sauce of Success – Owning Customer Data

Modern Restaurant Management

The restaurant industry is changing fast, moving towards using data to truly understand customer preferences and behaviors. The transition from a traditional service model to a knowledge-powered approach is not just an opportunity; it's a necessity for survival and success in the digital age. The big change in the restaurant business is now about more than just serving food; it's about offering a personalized experience that matches exactly what customers want and expect.

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Travel (and Bed Bug!) Season Is Heating Up Across the U.S.

Hotel Business

As summer approaches, many people are eagerly planning their vacations and getaways to escape the hustle and bustle of everyday life. However, with the increase in travel during this time of year, there is also a rise in the likelihood of encountering an unwelcome guest during your stay at a hotel—bed bugs. Tripadvisor recently published their annual Summer Travel Index , which found that despite economic concerns Americans are traveling in high numbers.

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Why focus on sleep amenities to grow a hotel’s wellness

eHotelier

Traditional sleep amenities include pillow menus, blackout curtains, blue light blocking glasses, herbal teas, aromatherapy, and sleep-inducing snacks like tart cherry juice. Sleeptech can significantly enhance these offerings, providing unique experiences that guests can't find elsewhere.

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A Major Film Studio Now Owns Dine-In Movie Theater Chain Alamo Drafthouse

EATER

Austin movie theater chain Alamo Drafthouse is sold to entertainment company Sony Pictures, which will run the company’s movie theaters throughout America, including its Austin locations, as well as its theater restaurants, bars, and film festival Fantastic Fest.

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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Enduring Appeal of Signature Staples at QSRs and Beyond

Modern Restaurant Management

In the $387.5 billion quick-service restaurant (QSR) industry, trends and fads may come and go, but signature staples withstand the test of time. These timeless menu items have been meticulously crafted and perfected over the years, holding a special place in the hearts (and stomachs) of many. While customers crave the comforting familiarity of signature staples, they also yearn for the excitement of new flavors and experiences.

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How Can Hotels use Micro-segmentation to its Full Potential?

Revfine

Question for Our Revenue Management Expert Panel: How can hotels use micro-segmentation to its full potential? At what point does it become too "micro" to be valuable and what tips can you share for achieving success? (Question by Pablo Torres) Our Revenue Management Expert Panel Pablo Torres - The post How Can Hotels use Micro-segmentation to its Full Potential?

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AVA Resort Cancun – 1,600 room luxury all-inclusive & all-oceanfront oasis

eHotelier

AVA Resort Cancun, led by trailblazing hospitality brand AIC Hotel Group, has announced its official opening, setting an elevated new standard for all-inclusive vacations. AVA offers 1600 ocean-facing rooms, 27 restaurants and bars—helmed by award-winning chefs and mixologists—a world-class, 22,000-square foot spa & wellness center, a state-of-the-art fitness center with Technogym equipment, pickleball courts, boxing ring, and more, a custom-designed waterpark, AVA Kids Club, The Lounge (ju

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New hotel openings outlook: Improving in the U.S.

Hotel Business

The number of projects in the hotel construction pipeline in the U.S. hit a new all-time high in Q1 2024 with 6,065 projects/702,990 rooms, according to the latest hotel development statistics from Lodging Econometrics (LE). Despite this robust pipeline, new hotel openings have not yet returned to pre-pandemic levels. However, given the size of the current pipeline, LE is forecasting new hotel openings to rise significantly in the near term and approach pre-pandemic levels in 2026 (see chart).

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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What Restaurant Employees Want

Modern Restaurant Management

Restaurant operators have a variety of opportunities to improve their staff experience, according to What Restaurant Employees Want, a state-of-the-industry report from 7shifts. The research details what matters most to industry workers and what operators can do to provide an excellent staff experience. Among the highlights: Restaurant employees crave recognition and feedback.

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Launchpad for Success: The Heightened Priority of Effective Onboarding and Training for New Associates

Lodging Magazine

Newly hired on-property staff, from the general manager to front-line employees, will be directly responsible for the guest experience, and laying the foundation for their performance—as well as their retention—begins on day one of the onboarding phase. While this phase and subsequent training sessions have always been key, the ongoing labor shortage in the hospitality industry calls for an even stronger emphasis on this area.

Training 111
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3 Guest Experience Tips from Award-Winning Hoteliers

eHotelier

If you’re looking for ways to improve guest experience at your hotel, who better to get advice from than hoteliers who've won awards thanks to the fantastic experiences that they provide their guests?

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Report: Hilton most valuable hotel brand

Hotel Business

Hilton , with a brand value of $11.6 billion, has retained its title as the world’s most valuable hotel brand for the ninth consecutive year, according to new data from brand valuation consultancy Brand Finance. Hyatt , with a brand value of $6 billion, secured the second spot again. Hilton and Hyatt are the only two hotel brands to feature in the Brand Finance Global 500 2024 ranking.

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Pricing for Profit: How to Set, Negotiate, and Succeed

Speaker: Igli Laci, Strategic Finance Leader

In today’s competitive market, pricing is more than just a number — it’s the cornerstone of profitability. The right pricing strategy ensures that you capture the true value of your offering, paving the way for sustainable growth and long-term success. Join Igli Laci, Strategic Finance Leader, in this exclusive session where he will explore how a well-crafted pricing approach balances customer perception with business objectives, creating a powerful tool for securing both competitive advantage a

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A Slice of America

Modern Restaurant Management

Fantini's New Haven Style Apizza and its owner, Jimmy Fantin, will be featured in "A Slice of America: Charred in the Florida Sun" premiering Thursday, July 11 at 7 pm at the Lyric Theatre in Stuart, FL. Directed by Gorman Bechard, known for his acclaimed documentary "Pizza A Love Story," and hosted by pizza historian Colin M. Caplan, this film explores the rich history of New Haven-style pizza and Fantin's unwavering passion for perfection.

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IHG Establishes First Luxury & Lifestyle Location in Hawaii

Lodging Magazine

Kimpton Hotels & Restaurants announced a partnership with Kauai’s landmark Coco Palms Resort, establishing the first location in Hawaii for IHG Hotels & Resorts’ luxury and lifestyle portfolio. Following a historically sensitive restoration of the property, Coco Palms, A Kimpton Resort, will become an inspiring tropical retreat for travelers and the Kauai community.

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Minions take over Mantra hotels ahead of Despicable Me 4 release

eHotelier

Mantra has teamed up with Illumination and Universal Pictures to celebrate one of the most feel-good movie releases this winter, Despicable Me 4, which is opening in cinemas on June 20.

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APA acquires Hilton Seattle

Hotel Business

APA Hotel Co. Ltd. has completed the acquisition of the Hilton Seattle through APA Hotel USA Inc., a fully owned subsidiary of the company. The property will remain under the management of Stonebridge Hospitality Management and will be rebranded immediately as Coast Seattle Downtown Hotel by APA. Details regarding the terms of the transaction have not been disclosed. “In acquiring this property in Seattle, APA Hotel Co.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Step Inside the Cool New Modern Wine Bar

EATER

As bafflingly flexible as they are unmistakably distinct, these spaces have managed to recapture the anything-goes romance of simply “going out.

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AHLA: 76 Percent of Hotels Are Experiencing Staffing Shortages

Lodging Magazine

WASHINGTON—More than three-quarters of surveyed hotels are experiencing a staffing shortage, and hotels are increasing pay, benefits, and perks to recruit and retain employees, according to a May survey of hoteliers conducted by the American Hotel & Lodging Association (AHLA). Over the last six months, 86 percent of respondents have increased wages, 52 percent have offered greater flexibility with hours, and 33 percent have expanded benefits to cope with the nationwide workforce shortage.

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How AI and digital transformation can enhance the timeless charm of hotels

eHotelier

By addressing fears, uncertainties, and doubts through education, transparency, and real-world examples, and taking deliberate steps to ensure that AI complements the human element, hotels can leverage AI as a powerful tool to enrich the guest experience and empower their staff.

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Island Hospitality adds Residence Inn Boca Raton to portfolio

Hotel Business

Island Hospitality Management has commenced operations of the 120-room Residence Inn Boca Raton. “We are excited to work with a south Florida-based ownership group to improve results and work together to achieve their long-term goals,” said Gregg Forde, president/COO, Island Hospitality Management, “Our teams have smoothly integrated the Residence Inn Boca Raton into our existing infrastructure, resulting in immediate success.” The pet-friendly property offers complimentary bre

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Optimize Restaurant Operations With the Right Payroll & HCM Services

Running a restaurant involves juggling numerous tasks, but payroll and HR shouldn’t add to the stress. Our guide, "A Buyer’s Guide to Payroll & HCM Services," is tailored for the restaurant industry to help you choose the best provider. Efficient payroll services ensure timely, accurate payments, crucial for maintaining staff morale. Compliance support helps navigate labor laws and avoid costly fines.