Modern Restaurant Management

FEBRUARY 2, 2024

With a strong network, managers can receive up-to-date information about sales trends, peak hours, and customer preferences. This data can be used to make informed decisions about staffing, menu changes, and promotional offers. Personalized engagement is another area where advanced networks shine.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

JUNE 29, 2020

Those that communicate and deliver a safe dine-in experience are better poised to lure customers back who are still uncomfortable dining out – as well as those who are comfortable eating out but still place a high priority on health and safety. It is vital that restaurant staff abide by the processes you have communicated to customers.

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Server Communication Reservations Training 221

Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

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Concierge Server Front of House Back of House 197

Modern Restaurant Management

SEPTEMBER 1, 2020

In this new environment, take steps to: Elevate your servers to guides. Be intentional about how servers greet and introduce your guests to your establishment now that the ordering and payment process has changed. Contactless ordering and payment platforms will make it easier for your guests to communicate with you.

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Front of House Server Demo Guest Satisfaction 230

Modern Restaurant Management

JUNE 12, 2023

Thankfully, modern weather forecasting and extreme weather warnings systems are incredibly accurate, making it easy to stay informed. Cover everything you deem necessary, from protocols for poor outdoor air quality days to evacuation routes and methods of communication for more serious events.

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Communication Reservations Information Events 88

Modern Restaurant Management

SEPTEMBER 16, 2021

Near field communication (NFC) technology then captures information from the card or device and continues processing the payment. NFC tech uses a radio frequency that allows it to communicate with the restaurant’s POS system. The last thing you want is for a customer to experience fraud or have their information stolen.

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POS Systems Download Accounting Communication 186

Modern Restaurant Management

AUGUST 31, 2021

Service industries have been forced to shift how and where they communicate with their customers, making digital customer experience (CX) an essential component of the restaurant business model moving forward. Utilize digital resources to streamline communication with customers. Building Foundations for Success During a Pivotal Time.

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Communication Reservations Server Customer Service 192

7 Shifts

MARCH 16, 2020

Restaurant owners and operators are encouraged to review the online resources their state and local health departments have provided for the latest information about COVID-19 in their community, and take extra precautionary steps in the workplace to protect the safety and wellbeing of staff and guests. Learn more about communication ?

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Sanitation Scheduling Communication Server 147

Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Continue to clearly communicate your plan of action to both customers and employees. Have the servers leave the drinks at the front of the table and let guests grab them after the server has stood up.

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Server Reservations Communication Presentation 199

Modern Restaurant Management

NOVEMBER 7, 2019

Use Known Communication Tactics. When you address this change to employees, use the communication practices you already use. Don’t start a new communication system. If you regularly email employees, include this information there. If you regularly email employees, include this information there.

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Communication Server Information 165

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa.

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Scheduling Server Communication Information 78

Social Hospitality

JANUARY 1, 2024

To uphold ethical standards in data collection, consider adopting the following key strategies: Practice Transparency and Consent Practicing transparency and consent in social media revolves around clear communication. Get Explicit Consent Users should actively agree or opt-in to the collection and use of their personal information.

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Information Communication Marketing Server 52

7 Shifts

SEPTEMBER 15, 2021

Your servers' tips get increased from a higher check average. Have bartenders or beverage directors go through pairings for dishes—and give servers notes on how to speak about them. An informed team is your best bet for success in suggestive selling. Use context clues to make informed suggestions. Our guess is the latter.

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Server Training Information Blog 147

Modern Restaurant Management

MAY 8, 2020

Communications. As the coronavirus has taught us, a robust communications network is critical to ensuring that everyone is kept aware of changes. With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word.

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Communication Front of House Server Information 208

The Restaurant Times

MARCH 10, 2023

Accepting food and beverage requests and informing the appropriate staff of them Sometimes, make the beverage yourself. They supervise other servers while also serving their tables. Bartender: The bartender is responsible for fulfilling all beverages ordered from the servers or guests. The answer to the FOH manager.

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Front of House Server POS Systems Reservations 52

Modern Restaurant Management

OCTOBER 7, 2021

Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Moreover, by eliminating unnecessary tasks, staff can focus more on the quality of their work.

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Reservations Kitchen Operations Front of House Back of House 196

7 Shifts

AUGUST 19, 2020

Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff. New team members will appreciate this and it gets your relationship started on the right foot) Generic restaurant information such as address, directions, public transit routes, etc.

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Training POS Systems Communication Document 148

Revenue Hub

JUNE 30, 2023

By sending tailored emails to different segments, you can ensure that your content resonates with each audience, increasing engagement and avoiding sending irrelevant information. It also captures other insightful data and information such as; browser details, device, country statistics, etc.

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Marketing Book Property Management Article 90

Modern Restaurant Management

SEPTEMBER 2, 2020

And good staffing isn’t just about numbers – the value that an experienced server or line-cook or hostess brings to a business cannot be underestimated. Aggregating data for managers empowers them to isolate certain time frames to see how a staffing plan performed in the past and how it can inform the next best decision.

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Communication Server Information Scheduling 129

Modern Restaurant Management

MAY 29, 2020

While most people are familiar with contactless payments, like Apple Pay and Google Pay – which use near field communication (NFC) to conduct payments with device-to-device proximity – these are not the only way for restaurant operators to present customers with a touchless payment experience.

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Server Presentation Sanitation Information 122

STAAH

JUNE 27, 2023

By sending tailored emails to different segments, you can ensure that your content resonates with each audience, increasing engagement and avoiding sending irrelevant information. It also captures other insightful data and information such as; browser details, device, country statistics, etc.

Marketing 78

Marketing Book Property Management Server 78

7 Shifts

OCTOBER 16, 2023

Your tech troubles are reduced because information automatically flows between tools. You don’t have to spend time switching platforms or hunting down and updating information more than once. That’s where 7shifts’ Task Management and Team Communication tools come in.

Scheduling 88

Scheduling Document Training Information 88

Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Thankfully, restaurant technologies can play a dual role.

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Back of House Front of House Server Budgeting 223

7 Shifts

SEPTEMBER 20, 2022

Here you'll find links to our favorite blog and support articles, information about 7shifts Academy, our social media profiles, and more. How to Be A Good Server (and Make More Tips!) : Here are the top tips and tricks to be a better server and make more money. Barback vs Bartender vs Host vs Server: Which Job Is For You?

Server 78

Server Download Blog Scheduling 78

7 Shifts

AUGUST 20, 2020

Another way that labor management software increases restaurant efficiency and productivity is by facilitating communication between staff. Through the information that you gain from reservations, you can create guest profiles and save guest preferences, like dietary restrictions or favorite dishes.

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Server Scheduling POS Systems Reservations 117

Modern Restaurant Management

JANUARY 7, 2020

In order to make training valuable, the information needs to be continually reiterated. Managers need to have a means to effectively communicate time-sensitive subjects such as allergens and immediate safety concerns to the staff. This is the role of a successful pre-service or pre-shift daily meeting.

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Training Server Sanitation Information 153

7 Shifts

SEPTEMBER 15, 2020

Download: Free Restaurant Cleaning Template Restaurant server checklist template Your servers are the face of your restaurant, and their job satisfaction and overall happiness correlates to the quality of service they provide. Keeping open communication with your team builds trust and improves your leadership qualities.

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Download Server Training Scheduling 78

Modern Restaurant Management

JUNE 17, 2020

Essential to calming the storm is communication with your customers. Inform them of the training you have provided to your staff on these measures. Further, if you have a reduced staff, inform patrons that under the restrictions, you are operating with less personnel and ask for their patience.

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Sanitation Communication Information Training 197

NCC USA

JUNE 23, 2023

Typically the process flows like this: An order is placed electronically by a customer on an interactive kiosk or by a server on a stationary or mobile POS system. This reduces human error, which may have previously been communicated verbally or printed on a physical receipt ticket.

POS Systems 52

POS Systems Server Communication Kitchen Operations 52

Modern Restaurant Management

OCTOBER 29, 2020

QikServe’s research showed 58 percent of consumers will remain loyal to companies that have kept them informed with timely, relevant communications during this time. Reaching out is simple enough, but of course, those communications also need to be relevant and timely. Keep Talking.

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Communication Server Events Food Operations 145

Les Roches

JUNE 7, 2023

It helps businesses identify gaps in their offerings, informs product development and marketing strategies, and assists with improvements to meet customer needs better. Businesses can use it to identify areas of improvement, rectify problems, inform changes to offerings, and help them target marketing efforts.

Customer Service 52

Customer Service Communication Training Information 52

Modern Restaurant Management

JANUARY 8, 2024

Who brands trust, how programs are architected, procedures and great communication matters…A LOT. Centralization of data-driven marketing will also become increasingly critical, including streamlining processes and providing businesses with a comprehensive view of their data to inform strategic decisions. Nothing is fraud proof.

Pricing 215

Pricing Catering Training Marketing 215

EATER

AUGUST 1, 2022

With their purchase, buyers gained access to Diaspora’s Discord server, where a channel called Kadipatta Care Community connects plant parents with each other as well as with Zee Husain, who co-founded Cultural Roots Nursery and with whom Diaspora partnered to grow the plants.

Server 75

Server Procurement Accounting Communication 75

7 Shifts

SEPTEMBER 15, 2021

Your servers' tips get increased from a higher check average. Have bartenders or beverage directors go through pairings for dishes—and give servers notes on how to speak about them. An informed team is your best bet for success in suggestive selling. Use context clues to make informed suggestions. Our guess is the latter.

Server 78

Server Training Information Blog 78

OpenTable

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions. Bookkeepers, communications people, HR professionals, and others work in this space.

Front of House 52

Front of House Server Back of House Bookkeeping 52

NCC USA

JUNE 28, 2023

With RHQ, the POS system can run independently from the cloud when the internet goes down and keep all sales data stored locally until the POS can communicate and send information to the cloud. To add a new product to the system, enter the product information, including the name, description, price, and other relevant details.

POS Systems 52

POS Systems Information Blog Pricing 52

Modern Restaurant Management

MARCH 10, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. Order Views – This is how your BOH staff actually sees the information. A robust KDS that includes features like: ?

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Back of House Front of House Reservations Information 189