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How to Create an Allergy-Friendly Environment at Your Restaurant

Modern Restaurant Management

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Communicate Clearly. On the Menu. Customers need to be able to trust your restaurant. Front of House.

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COVID-19 Best Practices for Restaurants: Navigating Coronavirus for Staff & Managers

7 Shifts

Restaurant owners and operators are encouraged to review the online resources their state and local health departments have provided for the latest information about COVID-19 in their community, and take extra precautionary steps in the workplace to protect the safety and wellbeing of staff and guests. Take time off if you feel ill.

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How Restaurants Deliver Great Hospitality with Contactless Ordering and Payment

Modern Restaurant Management

In this new environment, take steps to: Elevate your servers to guides. Be intentional about how servers greet and introduce your guests to your establishment now that the ordering and payment process has changed. Contactless ordering and payment platforms will make it easier for your guests to communicate with you.

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What Does Social Distancing Mean for Social Businesses Like Restaurants?

Modern Restaurant Management

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Up the restaurant’s hygiene and cleanliness standards: fully sanitize tables, menus and chairs after each reservation. In today's world, safety is the third leg of the stool.

Server 200
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Unique Challenges and Considerations for Restaurants As They Reopen Their Doors

Modern Restaurant Management

Essential to calming the storm is communication with your customers. Share that you have enhanced protocols for sanitization. Let them know if you spent money on having your air vents sanitized. Inform them of the training you have provided to your staff on these measures. As a threshold matter, set the proper tone.

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Touchless Payment: The New Reality of Paying at a Dine-In Restaurant

Modern Restaurant Management

With strict state guidelines in place, restaurants are quickly adapting their hospitality experience to accommodate new health and safety protocols, including the physical distancing between people, the prudent use of sanitizer and facemasks, and all things touchless – including the payment process.

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A Simple Step to Improve Customer Satisfaction and Retention

Modern Restaurant Management

Safety and Sanitation. In order to make training valuable, the information needs to be continually reiterated. Managers need to have a means to effectively communicate time-sensitive subjects such as allergens and immediate safety concerns to the staff. Allergens–especially on new menu items or specials.

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