Modern Restaurant Management

JANUARY 31, 2024

full service restaurants surveyed plan to introduce catering services. In turn, that time can be spent on more meaningful work, such as customer service and creating real connections with diners. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S

Multi-Unit Operations 203

Multi-Unit Operations Bookkeeping POS Systems Pricing 203

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. For example, KFC even has facial recognition technology to cater to repeat customers. What are AI and ML? Role of AI in Back of House.

Back of House 211

Back of House POS Systems Training Front of House 211

Synergy Suite

APRIL 24, 2023

Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software. This expanded reach can lead to increased revenue and customer loyalty.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.

Pricing 215

Pricing Catering Training Marketing 215

The Restaurant Times

NOVEMBER 10, 2021

One way to make your customers happy is to tell them how fast their food can reach them. Customers can easily track delivery drivers and get real-time location information about where their order is. . Professional customer service is another aspect of running a successful restaurant business. Customer Data .

POS Systems 52

POS Systems Catering Information Article 52

Synergy Suite

DECEMBER 19, 2023

It includes income from food and beverage sales, as well as any other sources of revenue, such as catering or merchandise. Proper training and optimizing workflow can lead to faster service and higher customer satisfaction. This includes training on POS systems, menu knowledge, and customer service skills.

POS Systems 52

POS Systems Scheduling Training Pricing 52

Modern Restaurant Management

FEBRUARY 4, 2022

With the increasing customer inclination towards a health-conscious diet, even the restaurant industry has to adapt to the trend by adding dishes catering to their health-conscious guests. Restaurants using ghost kitchens may directly provide delivery or use delivery services. Health-Conscious Food Will Dominate Menus.

Reservations 218

Reservations Definition POS Systems Customer Service 218

The Restaurant Times

AUGUST 5, 2021

A mobile POS or an mPOS (mobile point-of-sale) system is any internet-enabled smartphone or a tablet dedicated to performing the functions of an electronic point-of-sale terminal. . For the vast F&B market in the UAE, mobile POS systems are an asset. This is exactly what a mobile POS system has to offer.

POS Systems 64

POS Systems Catering Customer Service Marketing 64

The Restaurant Times

DECEMBER 22, 2021

To optimize your business, the first step is to get your hands on a robust POS system. Enhancing customer experience is paramount for most restaurateurs. Good customer service makes the customers your brand ambassadors who publicize your business by word of mouth.

POS Systems 52

POS Systems Kitchen Operations Server Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2022

For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. Pizza restaurants are ahead of the curve in implementing SaaS solutions that can handle highly customized, complex orders.

POS Systems 197

POS Systems Pricing Front of House Marketing 197

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. Specialized and niche careers Specialized and niche careers in hospitality and tourism cater to specific areas of the industry, requiring specific knowledge in the respective area.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

7 Shifts

AUGUST 2, 2023

For example, 7shifts' Tip Payouts is particularly helpful due to its integration with Tip Pooling and POS systems. A variety of training resources ensures that you cater to different learning needs and maximize the effectiveness of the training process. Implementing new operations should make your life easier, not harder.

Training 78

Training Demo Information Communication 78

The Restaurant Times

APRIL 18, 2021

Key Features To Look For In The Desired POS Software. An advanced POS software must cater to all the front-of-the-house as well as back-of-the-house operations efficiently. A good tactic to enhance popularity is providing good customer service.

POS Systems 52

POS Systems Customer Service Scheduling Catering 52

Modern Restaurant Management

JUNE 1, 2023

Although the development and implementation of loyalty programs have become increasingly popular, they still have a widespread reputation as generic, focusing more on margin-eroding “spend-to-get” and not catering to the individual customer.

POS Systems 179

POS Systems Customer Service Catering Pricing 179

The Restaurant Times

JULY 15, 2020

Customers are an integral part of the restaurant business. At a time when there is intense competition, the kind of customer service a restaurant provides determines its success or failure. While customer service may be associated with dine-in facilities, it is an equally important part of online delivery services as well.

POS Systems 69

POS Systems Server Scheduling Customer Service 69

Modern Restaurant Management

FEBRUARY 18, 2020

Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service. Integration with third party aggregators. Reduce theft.

Catering 215

Catering Marketing Customer Service Front of House 215

Synergy Suite

JANUARY 12, 2024

This could include renting out space or property to other businesses or for events, any sort of income generated from membership or loyalty programs, income generated from partnerships or joint promotions, or income from catering services that are above and beyond the price of just the food.

POS Systems 52

POS Systems Information Pricing Accounting 52

Modern Restaurant Management

OCTOBER 29, 2020

“We believe technology like Flippy ROAR can improve customer service and kitchen operation. Enables servers to cover more tables and drive faster table turns and larger transaction volumes with customer-centric ordering. ” BentoBox Launches Catering and Events Capabilities. ” Lunchbox Secures Funding.

Catering 143

Catering Marketing Communication Events 143

7 Shifts

SEPTEMBER 19, 2019

Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. Customer service: Interact with guests, solve customer complaints, and ensure the service is on point. Strengthen Weak Restaurant Culture.

Scheduling 113

Scheduling Communication Training Customer Service 113

The Restaurant Times

FEBRUARY 22, 2022

When a restaurant wants to cater to certain customer segments, offer healthier menu options, maintain food safety and quality, and make other recommendations for their clients, such as which restaurant POS system is the best choice, food consultants are frequently employed. Source: HPG Consulting.

POS Systems 52

POS Systems Training Marketing Customer Service 52

Xotels

NOVEMBER 23, 2023

With over 500,000 establishments worldwide, catering to a diverse range of tastes and preferences, the industry continues to evolve. Main responsibilities: Used the POS system to punch orders, coordinated with staff for smooth operations, and served food and beverages. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

With over 500,000 establishments worldwide, catering to a diverse range of tastes and preferences, the industry continues to evolve. Main responsibilities: Used the POS system to punch orders, coordinated with staff for smooth operations, and served food and beverages. Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Modern Restaurant Management

JUNE 24, 2020

Contactless Dining is built on a mobile web platform and connects directly into the restaurants’ POS system. Customers use their mobile device to view menus, order courses, and have food delivered directly to their table. The stress impacts customer service and availability due to working multiple jobs and attrition.

Sanitation 215

Sanitation Information Marketing Server 215

Modern Restaurant Management

DECEMBER 31, 2019

These options cater to both vegetarians/vegans and the flexitarian, someone who eats meat but wants plant-based options as well. In order to truly streamline operations and maximize efficiency, restaurants will need POS systems that are increasingly holistic. Will Eadie, Global VP of Sales and Alliances, WorkJam.

POS Systems 138

POS Systems Marketing Training Pricing 138