Catering Customer Service Front of House POS Systems 
Modern Restaurant Management
SEPTEMBER 14, 2022
For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. Role of AI in Front of House. For example, KFC even has facial recognition technology to cater to repeat customers.
Les Roches
AUGUST 10, 2023
What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. These types of positions are ideal if you enjoy meeting new people and working with the public every day.
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Modern Restaurant Management
JANUARY 8, 2024
Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.
Synergy Suite
APRIL 24, 2023
Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software. This expanded reach can lead to increased revenue and customer loyalty.
Modern Restaurant Management
DECEMBER 21, 2022
For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. Pizza restaurants are ahead of the curve in implementing SaaS solutions that can handle highly customized, complex orders.
Modern Restaurant Management
FEBRUARY 18, 2020
We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery. Table stakes today requires a POS system that fully integrates and automates: Inventory management – recipe management and COGS insights. Reduce theft.
Modern Restaurant Management
OCTOBER 29, 2020
“We believe technology like Flippy ROAR can improve customer service and kitchen operation. With labor able to focus on front-of-the-house needs, team members are increasing their attention to order fulfillment for delivery and takeout. . as the restaurant group’s front-of-house platform.
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