Catering Customer Service POS Systems Scheduling 
Synergy Suite
FEBRUARY 21, 2023
Selecting the right point of sale (POS) system is a crucial decision for restaurant owners and operators. The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management.
The Restaurant Times
JULY 15, 2020
Customers are an integral part of the restaurant business. At a time when there is intense competition, the kind of customer service a restaurant provides determines its success or failure. While customer service may be associated with dine-in facilities, it is an equally important part of online delivery services as well.
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Synergy Suite
DECEMBER 19, 2023
SPMH allows you to identify peak hours and allocate resources strategically, ensuring that your workforce is optimized to meet customer demand without unnecessary labor costs. Efficient scheduling and staff management based on SPMH metrics contribute directly to a more cost-effective operation. Your employees will like it, too.
Modern Restaurant Management
JANUARY 31, 2024
full service restaurants surveyed plan to introduce catering services. For instance, 59 percent of operators have already automated staff scheduling, but a further 34 percent of them want to automate this process. Ninety-four percent of operators are planning some form of expansion and more than half of the 600 U.S
Modern Restaurant Management
JANUARY 8, 2024
Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.
7 Shifts
SEPTEMBER 19, 2019
Every great restaurant has many parts that contribute to its success: delicious food, excellent customer service, an inviting atmosphere, and competent staff. As a restaurant manager, your job is to juggle several responsibilities—from managing employees and controlling costs to creating staff schedules and boosting revenue.
Synergy Suite
APRIL 24, 2023
Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software. This expanded reach can lead to increased revenue and customer loyalty.
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