Modern Restaurant Management

AUGUST 16, 2023

Using cutting-edge technology positions restaurants to unlock a wealth of prospects to enhance the customer experience. With integrated point-of-sale (POS) systems, the entire dining process is streamlined, from when customers order to when they pay for their meals.

POS Systems 167

POS Systems Customer Service Back of House Catering 167

Modern Restaurant Management

SEPTEMBER 14, 2022

For now, restaurants are using AI (Artificial Intelligence) and ML (Machine Learning) to streamline operations and improve customer service in a much less tech-savvy environment. For example, KFC even has facial recognition technology to cater to repeat customers. Role of AI in Back of House.

Back of House 211

Back of House POS Systems Training Front of House 211

Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? If there aren’t any suitable vacancies in your current workplace, you may need to consider moving somewhere new.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Modern Restaurant Management

JANUARY 8, 2024

Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. As the trend of digital nomadism continues to rise in the future, catering to this growing demographic becomes increasingly important.

Pricing 215

Pricing Catering Training Marketing 215

Synergy Suite

FEBRUARY 21, 2023

Selecting the right point of sale (POS) system is a crucial decision for restaurant owners and operators. The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management.

POS Systems 52

POS Systems Training Budgeting Reservations 52

Synergy Suite

APRIL 24, 2023

Integration with POS and Kitchen Systems To streamline operations and ensure efficient order processing, online ordering systems often integrate with a restaurant’s point-of-sale (POS) system and kitchen management software. This expanded reach can lead to increased revenue and customer loyalty.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Modern Restaurant Management

DECEMBER 21, 2022

For example, rather than giving heavy discounts on items they’re already seeing margin hits from, restaurants can incentivize customers to purchase other items that provide better returns. "In 2023, we’ll see AI becoming more widely integrated into restaurant operations spanning front and back of house.

POS Systems 197

POS Systems Pricing Front of House Marketing 197