Hotel Owner

JUNE 8, 2023

However, when employers invest in staff, look after them, support them and unify them, they can truly thrive, not only within their own career paths but also in the customer service they deliver – in turn, elevating the business they work for and the industry as a whole. Each hotel is individual, and each team member is too.

Training 105

Training Customer Service Business Development Communication 105

STAAH

JANUARY 29, 2024

STAAH, a leading global provider of hotel guest acquisition and management technology, has announced completion of its integration with Holidu, a German vacation rental platform that booked 1.5 Mutual customers can now capitalise on the booking USD 100 billion vacation rental industry. million guests in 2023.

Book 78

Book Catering Customer Service Business Development 78

STAAH

OCTOBER 5, 2022

The leading cloud-based hospitality solution specialist STAAH has partnered with Revnomix Solutions LLP, a seven-year-old revenue management firm with a Global presence, which provides revenue management services to hotels. The present market share of internet retail trade is in excess of 25%, compared to only 12% in the pre-Covid era.

Customer Service 85

Customer Service Business Development Presentation Marketing 85

Serviced Apartments

NOVEMBER 7, 2022

Appointments in detail: Chief financial officer and chief operating officer, Jim Mrha joined the WaterWalk team with more than 35 years of experience with hotel brands, including Marriott International where he served as the chief financial officer of the Western region.

Maintenance 52

Maintenance Accounting Customer Service Business Development 52

Les Roches

MAY 9, 2023

Corporate events are a great way for companies to network with potential business partners and investors, showcase their products or services, raise brand awareness, and reward their employees. Moreover, hosting corporate events can help a business develop its reputation as a thought leader in its industry.

Events 52

Events Event Coordination Budgeting Hospitality Management 52

Hotel Business

FEBRUARY 23, 2023

Designer and manufacturer of cast marble shower pans and panel systems for the commercial market, Mincey Marble has capitalized on these conversions, taking hotels unused tubs and turning them into hassle-free, beautiful showers. Soon after, the company was designing and manufacturing vanity tops for hotels.

Maintenance 52

Maintenance Housekeeping Training Customer Service 52

Les Roches

MAY 22, 2023

Then, anytime a customer deals with the business, they’ll always have a positive experience. What is customer communication management (CCM)? Customer communications management software helps to facilitate this, streamline the communication process, increase efficiency and enhance the customer experience.

Communication 52

Communication Training Information Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2023

– Justin Price, Vice President, Business Development, ScanSource POS & Payments Today's insurance market is the toughest in my career. As a result, locations have seen costly “premises liability” claims from customers. Bars are also facing more scrutiny than ever, primarily due to litigation.

Marketing 124

Marketing Training POS Systems Server 124

Les Roches

DECEMBER 27, 2022

The ultimate aim of the Director of Business Operations is to ensure that the business – its people and processes – works smoothly, efficiently, and productively. They plan, project manage, monitor, and direct day-to-day business development activities and coordinate across different departments.

Communication 52

Communication Hospitality Management Strategic Planning Budgeting 52

Les Roches

JANUARY 11, 2024

The focus is on ide­ntifying and capitalizing on new growth opportunities within the curre­nt customer base as well as attracting ne­w customers. Key areas of improve­ment include sales, marke­ting, customer service and product offe­rings, with the ultimate goal of maximizing revenues in all possible areas.

Definition 52

Definition Pricing Training Marketing 52

Les Roches

OCTOBER 23, 2023

The role of a sales and marketing director A sales and marketing director is responsible for deciding the direction of marketing and sales activities for a hospitality company, whether that’s a single hotel, a chain or a five-star resort. Marketing will help build awareness of the services a hospitality venue offers.

Marketing 52

Marketing Strategic Planning Travel and Tourism Guest Satisfaction 52

Modern Restaurant Management

AUGUST 19, 2020

Tamar Osterman, Senior Business Development Representative with Maryland Department of Commerce also made an appearance to congratulate co-presidents Pete, Jr. They expanded their business into the lodging side of hospitality, opening their first hotel, a Fairfield Inn by Marriott, in Frederick in 1996.

Events 206

Events Accounting Communication L&D 206

Modern Restaurant Management

JANUARY 17, 2020

From the Doritos®️ Locos Taco to the Taco Bell Hotel, we want to continue to lead in creativity on our menus, in our restaurants and beyond," said Mark King, Taco Bell CEO. "As Dog Haus’ virtual restaurant strategy is securing the brand’s place at the forefront of today’s customer service model.

Multi-Unit Operations 136

Multi-Unit Operations Marketing Customer Service Strategic Planning 136

Modern Restaurant Management

FEBRUARY 14, 2020

” Hotel Revival , an award-winning Joie de Vivre hotel located in the heart of Baltimore’s historic Mount Vernon neighborhood, named Donal Neilan as its new director of food and beverage. Pronk holds a Master of Business Administration from National University. “Today’s couples are seeking customization.

Events 132

Events Sanitation Marketing L&D 132

Modern Restaurant Management

JUNE 24, 2020

For travelers: Health & safety checklists : Leveraging expertise from public health organizations and industry associations across the globe, hotel and restaurant owners can share safety measures directly on their Tripadvisor listing. The stress impacts customer service and availability due to working multiple jobs and attrition.

Sanitation 216

Sanitation Information Marketing Server 216