Hotel Owner

JUNE 8, 2023

However, when employers invest in staff, look after them, support them and unify them, they can truly thrive, not only within their own career paths but also in the customer service they deliver – in turn, elevating the business they work for and the industry as a whole. Each hotel is individual, and each team member is too.

Training 105

Training Customer Service Business Development Communication 105

Luxury Hospitality Magazine

AUGUST 1, 2023

Proden, a seasoned hospitality management professional, brings over 15 years of experience in customer relations, team leadership, and business development to the role. “His vast experience, coupled with his passion for customer service and team development, aligns perfectly with our mission.

Customer Service 40

Customer Service Business Development Hospitality Management Pricing 40

STAAH

JANUARY 29, 2024

“We wanted to partner with STAAH to gain the opportunity of connecting directly with the vacation rentals managers who trust in the technology and innovation of STAAH,” says Enrique Planas, Head of Business Development from Holidu. Direct communication with customers is enabled post booking.

Book 76

Book Catering Customer Service Business Development 76

Revenue Hub

JULY 19, 2023

Partner with Local Businesses Develop symbiotic relationships with local businesses. Improve Guest Experiences Outstanding guest experiences lead to positive reviews, repeat business, and strong word-of-mouth referrals. Remember, a satisfied guest is one of the most effective marketing tools you can have.

Pricing 88

Pricing Article Strategic Planning Guest Satisfaction 88

STAAH

OCTOBER 5, 2022

. “STAAH is renowned for providing the most advance technology for accommodation providers of all types, helping them maximize their online revenue and staying ahead in the competition,” says Rajesh Ghanshani, Director Business Development – Indian Subcontinent – STAAH. “We STAAH customers can sign up here.

Customer Service 83

Customer Service Business Development Presentation Marketing 83

Serviced Apartments

NOVEMBER 7, 2022

Mrha brings strong experience to WaterWalk in finance, operations and business development. . Senior vice president of brand, Stephen Armstrong brings more than 17 years of hospitality and customer service experience to WaterWalk.

Maintenance 52

Maintenance Accounting Customer Service Business Development 52

Les Roches

MAY 9, 2023

Corporate events are a great way for companies to network with potential business partners and investors, showcase their products or services, raise brand awareness, and reward their employees. Moreover, hosting corporate events can help a business develop its reputation as a thought leader in its industry.

Events 52

Events Event Coordination Budgeting Hospitality Management 52

Les Roches

MAY 22, 2023

Then, anytime a customer deals with the business, they’ll always have a positive experience. What is customer communication management (CCM)? Customer communications management software helps to facilitate this, streamline the communication process, increase efficiency and enhance the customer experience.

Communication 52

Communication Training Information Customer Service 52

Modern Restaurant Management

DECEMBER 21, 2023

– Justin Price, Vice President, Business Development, ScanSource POS & Payments Today's insurance market is the toughest in my career. As a result, locations have seen costly “premises liability” claims from customers. Bars are also facing more scrutiny than ever, primarily due to litigation.

Marketing 122

Marketing Training POS Systems Server 122

Hotel Business

FEBRUARY 23, 2023

We spoke with Melissa Schroeder, VP, business development, Mincey Marble, who told us more about the company and conversion process: Can you talk about the history of the company? Mincey is a third-generation family-owned business based in Gainesville, GA. How did Mincey Marble come to be?

Maintenance 52

Maintenance Housekeeping Training Customer Service 52

Les Roches

DECEMBER 27, 2022

The ultimate aim of the Director of Business Operations is to ensure that the business – its people and processes – works smoothly, efficiently, and productively. They plan, project manage, monitor, and direct day-to-day business development activities and coordinate across different departments.

Communication 52

Communication Hospitality Management Strategic Planning Budgeting 52

Les Roches

JANUARY 11, 2024

The focus is on ide­ntifying and capitalizing on new growth opportunities within the curre­nt customer base as well as attracting ne­w customers. Key areas of improve­ment include sales, marke­ting, customer service and product offe­rings, with the ultimate goal of maximizing revenues in all possible areas.

Definition 52

Definition Pricing Training Marketing 52

Les Roches

OCTOBER 23, 2023

Sales and marketing are vital to any business because they drive growth and revenue generation and are critical to business development. Marketing will help build awareness of the services a hospitality venue offers. Marketing will help build awareness of the services a hospitality venue offers.

Marketing 52

Marketing Strategic Planning Travel and Tourism Guest Satisfaction 52

Modern Restaurant Management

FEBRUARY 18, 2020

We’re going to see companies come to market with the ability to tap into their security systems and use facial recognition and audio, enabling them to: Identify customers and attach them to loyalty programs. Verify cashiers are saying the right things at the register, upselling and providing appropriate customer service.

Catering 214

Catering Marketing Customer Service Front of House 214

STAAH

JULY 11, 2023

Remember price is what you pay, value is what you get *It’s important to note that while a best-of-breed channel manager can provide significant benefits, success also depends on factors like effective marketing, pricing strategy, customer service, and the quality of your offerings.

Property Management 82

Property Management Front Desk Operations Pricing Reservations 82

Modern Restaurant Management

AUGUST 19, 2020

Tamar Osterman, Senior Business Development Representative with Maryland Department of Commerce also made an appearance to congratulate co-presidents Pete, Jr. The outdoor delivery robot service newly introduced to Gwanggyo Alley Way can be used by anyone, including residents and visitors. Seated Acquires VenueBook.

Events 204

Events Accounting Communication L&D 204

Modern Restaurant Management

JANUARY 17, 2020

Former Chief Executive Officer (CEO), Jack Moran, assumed the role of Global CEO, where he is responsible for business development in the Americas, Europe and other territories. Dog Haus’ virtual restaurant strategy is securing the brand’s place at the forefront of today’s customer service model.

Multi-Unit Operations 135

Multi-Unit Operations Marketing Customer Service Strategic Planning 135

Modern Restaurant Management

DECEMBER 9, 2019

Taylor will oversee Revolution’s Marketing, Sales, and Business Development operations and spearhead the company’s new Account Management strategy. Taylor brings deep experience in restaurant off-premise ordering and extensive executive leadership experience in both startup and growth-oriented businesses. ."

Marketing 167

Marketing Accounting Presentation Customer Service 167

Modern Restaurant Management

JUNE 24, 2020

.” As the restaurant industry continues to adapt to the impacts and demands of the pandemic, this podcast will serve as a platform to inform operators of best practices their peers are implementing to keep guests and employees safe, and provide perspective on what tomorrow looks like for the business of restaurants.

Sanitation 214

Sanitation Information Marketing Server 214

Modern Restaurant Management

FEBRUARY 14, 2020

His most recent position was at B&O American Brasserie in Baltimore as director of food and beverage and general manager, where he oversaw restaurant staff, banquet operations and worked closely with the general manager of the adjacent hotel to ensure maximum customer service and guest satisfaction.

Events 130

Events Sanitation Marketing L&D 130

Modern Restaurant Management

DECEMBER 31, 2019

Additionally, staff will be expected to have cross-training in both order fulfillment and customer service for guests dining-in. With possibly fewer chances to win over in-house diners, it’s imperative that restaurants capitalize on their waitstaff and make both the dining-in customer experience count.

POS Systems 137

POS Systems Marketing Training Pricing 137