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Your Customers Are Part of the Team: How to Keep Them Involved

Modern Restaurant Management

A restaurant is only as good as the team behind the scenes. As an owner or manager, you’re already well aware that your team and your customers are the lifeblood of your enterprise. Considering your customers as part of your team may be an even more constructive approach.

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Guide on Providing Excellent Customer Service: Before, During and After The Meal

7 Shifts

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

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6 Tips to Boost Revenue Through Improved Service Levels

Revenue Hub

In today’s hospitality industry, the competition is fierce, and guests’ expectations are higher than ever, making it the perfect time for your property to focus on increasing your service standards to boost guest satisfaction. For this reason, keeping a couple of surprises up your sleeve is a good idea.

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17 Restaurant Job Interview Questions (and How to Answer Them)

7 Shifts

Are you a restaurant owner looking for question to ask potential candidates? Check out this blog and video on the top 9 interview questions to ask as an owner. There are a lot of jobs available in the restaurant industry. Restaurant Interview Questions and Answers [PDF]. Plus what kind of questions to ask the interviewer.

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Fast Food Restaurant Management – Diving deeper

Lithos POS

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. Here we are going to discuss everything related to fast food restaurant management. Here is the hierarchy of restaurant management.

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Restaurant Analytics: The Metrics You Should Know and Care About

Synergy Suite

What is Restaurant Analytics? Restaurant analytics is the practice of collecting, analyzing, and interpreting data related to various aspects of restaurant operations. This includes sales data, customer behavior, inventory levels, labor costs, and more. Why is it Important to Collect and Analyze Restaurant Data?

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MRM Research Roundup: Mid-July 2021 Edition

Modern Restaurant Management

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Total restaurant visits were down -6 percent in May 2021 compared to May 2019 but were up +23 percent from a year ago, recovering from a -23 percent decline in May 2020.

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