Revenue Hub

MARCH 5, 2024

In this blog post, we shed some light on the pros and cons of such automated response tools: Advantages Efficiency and speed One of the biggest benefits of AI-powered automated response tools is the speed with which they can respond to guest requests. But what are the consequences? appeared first on Revenue Hub.

Guest Satisfaction 93

Guest Satisfaction Communication Training Information 93

Social Hospitality

MARCH 15, 2024

Crafting an engaging sustainability narrative for your business is key to communicating your efforts to your target audience. Crafting your sustainability narrative in a clear and engaging way can help you more effectively communicate to your customers that you share their priorities, potentially influencing bookings.

Blog 52

Blog Communication Travel and Tourism Information 52

Adora POS

JULY 20, 2023

Explore how technology POS systems can revolutionize your restaurant's customer engagement in this blog post. Discover how these systems streamline ordering, enhance communication, offer loyalty programs, provide seamless payment solutions, and deliver valuable customer insights.

POS Systems 52

POS Systems Blog Communication 52

eZee Absolute

DECEMBER 10, 2023

And I hope all the hoteliers who are reading this blog implement the tips for a great hotel website. 2 It’s a source of communication and information Your hotel website is also a channel through which people can reach out to you. You can deliver information that they might want to know through blogs, PRs, etc. Hands down!

Blog 94

Blog Book Information Reservations 94

Service that Sells

JANUARY 3, 2023

Improve Your Communication Skills. In your role as a restaurant manager , you have to communicate with many different people, including staff, vendors, bosses, and customers. Communication is the foundation of effective leadership. The restaurant staffing section of our blog is dedicated to helping you meet your staffing goals.

Communication 85

Communication Blog Budgeting Training 85

Revenue Hub

OCTOBER 31, 2022

The hotel industry has lately turned to WhatsApp to streamline communications — both with the guests and among the staff. I just kept my phone aside to write this blog.). The hotel industry is a lot about communication. And to a great extent, the messaging platform has done a tremendous job in delivering just that.

Communication 93

Communication Blog Article 93

InnQuest

AUGUST 29, 2023

In this blog, we will discuss how can you turn negative hotel reviews into positive experiences. Invite the guest to share more details about their experience through private communication channels like email or phone. Among these reviews, negative ones often appear like blemishes on a canvas of positive feedback.

Communication 130

Communication Blog Reservations Property Management 130

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

Revenue Hub

JANUARY 22, 2024

This blog post provides an in-depth analysis of the costs associated with each phase of the guest journey. However, there may be minor expenses related to pre-arrival communications to enhance the guest’s anticipation and satisfaction. This may include follow-up communications, review incentives or social media engagement.

Book 88

Book Maintenance Communication Article 88

Hotelogix

FEBRUARY 8, 2024

In this blog, we will look at a few tips and tricks. Invest in training programs that cover the operational aspects of their jobs and teach empathy, communication skills, and problem-solving. The goal is simple - make every guest feel special from when they start booking to when they check out (and even beyond).

Demo 147

Demo Guest Satisfaction Guest Services Document 147

Les Roches

OCTOBER 10, 2023

This blog was written by BBA7 student Ekaterina Borisovskaya. I decided to sum up my experience and write a blog about what pieces of advice I would give to myself as BBA1 from last year student. Use this chance to communicate with your teachers, everyone has their own experience and knowledge to share with you.

Blog 52

Blog Events Communication 52

Revenue Hub

OCTOBER 18, 2023

That being said, this blog explores some best practices for avoiding overbooking in the hotel industry as well as how to accurately track occupancy rates and manage inventory across multiple channels. Subscribe to our weekly newsletter and stay up to date However, hoteliers often argue that the benefits outweigh the risks.

Reservations 91

Reservations Guest Satisfaction Book Article 91

Revenue Hub

MAY 26, 2023

Subscribe to our weekly newsletter and stay up to date In this blog today, we will look at 10+ ideas to improve guest experience at your hotel. Communication Your guests want to be informed and heard, and they want their preferences to be considered. So you need to step up your game to provide an out-of-the-world experience.

Housekeeping 91

Housekeeping Reservations Communication Article 91

Revenue Hub

AUGUST 31, 2023

In this blog, we will discuss how can you turn negative hotel reviews into positive experiences. Invite the guest to share more details about their experience through private communication channels like email or phone. Make sure to communicate the changes you’ve made, showcasing your dedication to delivering an exceptional experience.

Communication 99

Communication Article Blog Reservations 99

Revenue Hub

APRIL 2, 2024

From customized packages to targeted communications, every interaction is an opportunity to attract, delight, and retain the guests who contribute most significantly to your bottom line. Achieving this alignment requires a deep dive into the data, understanding guest behavior, and a commitment to personalizing the guest experience.

Guest Satisfaction 100

Guest Satisfaction Marketing Article Blog 100

Modern Restaurant Management

FEBRUARY 1, 2021

Overall communication strategies had to pivot and adapt throughout the chaotic year of 2020. Here’s a hint: company blogs and website copy should serve multiple purposes. Although it was difficult for many companies to keep up, they can now use their knowledge from the past year to excel in the months coming.

Marketing 215

Marketing Blog Communication Information 215

Modern Restaurant Management

DECEMBER 30, 2020

Restaurants that have customer lists can and should offer email communications (i.e., But basic communication with customers about how the restaurant and its employees are doing will generate greater empathy and with it more business. Existing Customer Engagement is Critical. newsletters or periodic updates).

Communication 216

Communication Information Marketing Blog 216

Metasphere

JULY 27, 2023

This blog explores the latest developments in CRM, specifically focusing on AI-powered email marketing, data segmentation, WhatsApp messaging, and personalization. This approach ensures that guests receive communications and offers that align with their individual interests and needs.

Guest Satisfaction 52

Guest Satisfaction Communication Blog Marketing 52

InnQuest

OCTOBER 25, 2023

This blog talks about the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and outlining the essential features to consider when selecting a chatbot provider. This ability to communicate in guests’ native languages not only fosters trust but also streamlines guest interactions.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

Hotelogix

OCTOBER 18, 2023

This blog will explore why you must gain centralised control over operations and how a Cloud Hotel PMS, with multi-property management capabilities, can help them with this.    Centralised control eliminates communication gaps and boosts staff collaboration by sharing real-time data across properties and departments.

Property Management 130

Property Management Reservations Blog Book 130

InnQuest

JULY 12, 2023

In today’s interconnected world, social media has completely altered the way we communicate and share our experiences. That said, this blog explores the world of social media, and how to increase summer bookings and give your customers an unforgettable experience through online platforms.

Book 130

Book Blog Marketing Property Management 130

Modern Restaurant Management

OCTOBER 11, 2021

Before you move forward with a communications strategy, it’s important to know what niche marketing is and why it’s important. You may even want to create a blog as a way to create your own online community. Cater your communications materials to the audience you think would be most receptive.

Marketing 196

Marketing Budgeting Communication Blog 196

Revenue Hub

OCTOBER 27, 2023

This blog talks about the critical role of chatbots in hotel industry, highlighting the benefits of their implementation and outlining the essential features to consider when selecting a chatbot provider. They are highly scalable and efficient in handling a large volume of requests.

Reservations 100

Reservations Article Blog Information 100

Revenue Hub

MAY 23, 2023

For guests, this means more efficient travel planning (with some tradeoffs) and instant communication with the hotel. From the operations side, this will require a rethink of how guests interface with the hotel, as guests will be trained to use conversational search above other methods of communication.

Communication 69

Communication Customer Service Blog Book 69

Service that Sells

AUGUST 14, 2023

For many, not only will their job duties change, but they will be asked to change their communication style, the way they give instructions and how they use their power. Get More Restaurant Staffing Tips The restaurant staffing section of our blog is dedicated to helping you meet your staffing goals. Check it out!

Blog 75

Blog Communication Training Book 75

7 Shifts

JUNE 3, 2022

Learn more about how Kelly McCutcheon and her team established Hopdoddy's core values in our blog post guide, and listen to Kelly on the podcast here. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking.

Scheduling 158

Scheduling Communication Training Book 158

Modern Restaurant Management

JANUARY 22, 2024

Use technology, reservation platforms, and customer reviews to ensure that everyone is in constant communication and that problems are resolved quickly. Use social media, blogs, and visually attractive pictures to fascinate diners and increase anticipation. How Can Businesses Fulfill the Evolving Consumer Expectations?

Reservations 181

Reservations Customer Service Marketing Pricing 181

Revenue Hub

SEPTEMBER 21, 2023

In this blog post, we’ll explore creative and effective strategies that go beyond discounts to drive revenue growth while maintaining healthy profit levels. Utilize guest data and preferences to tailor marketing communications and provide a personalized experience that keeps guests coming back.

Pricing 105

Pricing Concierge Article Blog 105

SiteMinder

SEPTEMBER 19, 2022

This blog will tell you everything you need to know. Some of the tasks they’ll help your hotel with include making more money per booking, improving guest feedback and review scores, improving guest communication and experience, boosting direct bookings, and more. Apps can help you keep on top of communication and personalisation.

Communication 97

Communication Book Blog Reservations 97

InnQuest

JANUARY 26, 2023

In this blog, we examine the most recent developments in hotel automation and the reasons for the increasing demand for automation in the hospitality sector. Several day-to-day operational processes are now automated by hospitality professionals of all levels, including proprietors, operators, top executives, and sales coordinators.

Reservations 136

Reservations Housekeeping Property Management Book 136

InnQuest

SEPTEMBER 28, 2022

This blog covers everything you need to know about it. The cloud PMS software must be adept at all key functions like getting listed online, making reservations, facilitating guest entry and housekeeping to communicating with guests all-throughout. Key Pillars of a Guest-centric Cloud Property Management System.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

InnQuest

OCTOBER 17, 2023

That being said, this blog explores some best practices for avoiding overbooking in the hotel industry as well as how to accurately track occupancy rates and manage inventory across multiple channels. Hotels should clearly communicate their cancellation policies to guests during the booking process.

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

SiteMinder

APRIL 17, 2024

In this blog we’ll tell you everything you need to know about succeeding with Agoda ads. You can advertise your listings with in-app pop ups, push notifications, and email marketing, as well as content marketing with blog posts, branded travel guides, and branded landing pages. Table of contents Why try Agoda advertising?

Book 52

Book Blog Pricing Marketing 52

STAAH

AUGUST 22, 2023

In this blog, we look at some ways to keep your hotel thriving during these tougher periods. Read an in-depth blog on Hotel Packages and how to leverage them to drive more bookings Target loyal customers Another very important strategy for optimising your revenue involves increasing loyalty with your existing customers.

Travel and Tourism 78

Travel and Tourism Blog Pricing Book 78

STAAH

AUGUST 29, 2023

This must form the crux of all your communications and storytelling. Read an in-depth blog on SEO for hoteliers Google Hotel Search Google hotel search is now free for hoteliers with partner booking engines; STAAH being one. This blog has been taken from STAAH eBook on The Expert Guide to Drive More Bookings

Book 84

Book Blog Marketing Document 84

Revenue Hub

NOVEMBER 9, 2023

Subscribe to our weekly newsletter and stay up to date In this blog post, we’ll unveil four essential steps that will not only simplify the process but also unlock new revenue streams. Invest in Group Booking Software Invest in group booking software that automates tasks such as room allocations, invoicing, and communication.

Book 93

Book Pricing Guest Satisfaction Article 93

InnQuest

OCTOBER 31, 2022

In this blog, we have outlined the latest hotel technology trends that are going to take the hospitality industry by storm in 2023. Thereafter, it should come as no surprise that a lot of customers prefer to communicate in their mother tongue or a language that they’re fluent in. Don’t believe us? Translator Technology.

Property Management 221

Property Management Communication Book Information 221