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Exploring the world of guest services: from definitions to job descriptions

Les Roches

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism. Some programs also offer hospitality internships , providing valuable hands-on experience alongside the academic classroom studies.

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FOH Meaning: What it is and How it’s The First Line in Customer Satisfaction

Synergy Suite

Front of house staff are responsible for providing excellent customer service, taking orders, and creating a welcoming atmosphere, while back of house staff focus on cooking, preparing food, and ensuring quality and consistency in every dish that comes out of the kitchen.

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Exploring career opportunities: Hotel management vs culinary arts

Les Roches

Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful. What is the difference between hotel management and culinary arts? When comparing hote­l management and culinary arts, it’s clear these career paths have distinct differences.

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Navigating management in the hospitality industry: Tips for success

Les Roches

A bachelors in hospitality manage­ment or business administration can be extremely valuable as the­se programs cover key topics such as operations manageme­nt, accounting and marketing. In addition to technical abilities, soft skills such as communication, proble­m-solving and adaptable leadership skills are­ also crucial.

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Building A Customer-Centric F&B Business – A Conversation with Duncan Muir

The Restaurant Times

His successful career is the result of dedication, following a customer-centric approach, and communicating with the customers. Muir went from being a law aspirant to a hotel management graduate, leading a food brand. Communication With Customers Working in an independent restaurant is like working on a blank canvas.

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Prime Costs: Understanding and Application for Restaurants

Synergy Suite

Understanding and managing prime costs is vital for several reasons: Profitability: Prime costs, comprising both the cost of goods sold (COGS) and labor expenses, typically account for the largest portion of a restaurant’s expenses. Be prepared to adjust your calculations to account for seasonal fluctuations.

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What Travelers Want in F&B and US Foods Scholars

Modern Restaurant Management

Seamless Communication Between Properties : When staying at a hotel with multiple properties, 29 percent expect their preferences and guest profile to be easily communicated between properties. Hannah Smith, a first-year baking, pastry and culinary arts student at Wake Technical Community College in Raleigh, N.C.

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