Horizon Hospitality

MARCH 19, 2024

To attract new demographics and engage existing members, your club should keep its communications and messaging fresh. Here are a few basics to consider: Email Communications are Impersonal With all the talk of social media trends, it’s easy to forget that email is still a powerful marketing tool.

Marketing 130

Marketing Club Management Communication Events 130

Les Roches

OCTOBER 30, 2023

If you’re looking for a career path in the hospitality industry that’s full of challenges and variety, you may have considered event marketing. The event industry is a growing and dynamic field, so it can be a highly rewarding option when looking at hospitality careers.

Events 52

Events Marketing Communication Definition 52

Modern Restaurant Management

JUNE 12, 2023

They also value restaurants that support local communities through various programs, such as providing meals to the less fortunate or sponsoring local events. Communicating Your Brand Purpose Communicating your brand purpose can significantly increase your restaurant’s appeal to Gen Z customers.

Communication 166

Communication Accounting Events Marketing 166

7 Shifts

JULY 22, 2022

Outdoor dining, bar, and event spaces that open in the summer come with an added scheduling challenge. Special Events. Event management. The shift to warmer weather signals the start of a busy event season, from weddings to birthday parties to networking parties. Communications. Assign Stations. Manager Log Book.

Scheduling 157

Scheduling Document Special Events Communication 157

NV Hotels

DECEMBER 7, 2022

The winner this year is Angelika Bazarnik ; she presented “ EVENT-IT.” . “ EVENT-IT is a simple event tool kit that brings onsite event management to the 21st century. This way, you’ll be able to focus on the actual event without worrying about all the details.

Events 52

Events Accounting Communication Presentation 52

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Another big game changer, over the last decade, is the automation of operational and accounting processes.

Concierge 104

Concierge Guest Services Communication Events 104

EATER

DECEMBER 21, 2020

But as an employee on the receiving end of that rage, the book fails to account for trauma he caused me. Chang writes that he doesn’t remember the specific incident, but concedes that, apart from a few details, the account is “accurate and could have been written about almost any night I was working service.”.

Accounting 145

Accounting Book Front of House Server 145

Modern Restaurant Management

APRIL 4, 2023

This typically includes creating staff schedules based on sales forecasts, trimming labor during slow times, and providing managers with more control – and accountability. The latest WFM technology innovations also include modern compliance and communication tools.

Scheduling 167

Scheduling Communication Events Accounting 167

Serviced Apartments

NOVEMBER 14, 2022

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. At our own event hosted at the House of Lords , we discussed how the rising cost of debt and limited stock are compounding deals, and this message has been echoed at other events too. billion views.

Events 52

Events Front of House Back of House Book 52

NV Hotels

JULY 20, 2022

Face-to-face conferences are back in full force, and the number of events being held is only expected to grow throughout 2022. With so much potential revenue on the line, it stands to reason that venues are anxiously awaiting their turn to host the next big event. Screens not in sync with the event.

Events 52

Events Communication Pricing Blog 52

7 Shifts

JANUARY 23, 2024

Reflective of team availability Don’t just schedule people blindly — take availability into account. Also, keep an eye out for things that could affect restaurant traffic, like sporting events, weather, or tourism-related factors. Prior year data doesn’t account for when local festivals or sporting events happen.

Scheduling 168

Scheduling Server Communication Information 168

Hotel Business

APRIL 12, 2023

Live events are set to comprise a significant share of corporate travel, advancing from the fifth biggest driver of increased spend in 2022 to the top spot in 2023. and Europe expect industry events to spur travel growth this year. However, international trips and live events are set to account for much of expected growth in 2023.

Accounting 111

Accounting Events Budgeting Pricing 111

Modern Restaurant Management

MARCH 31, 2022

Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. Businesses should be asking themselves, 'What do I want to communicate and what is my strategy behind the message?’ Why is communication a key to restaurant efficiency? How is QSR ownership changing?

Communication 186

Communication Training Definition Accounting 186

Revenue Hub

JUNE 28, 2023

The corporate travel expenditure allocation was recorded as follows: 28% for meetings with current or prospective customers, 20% for internal company meetings, and 18% for conferences or industry events. Tailored marketing and communication Corporate and leisure guests require different marketing and communication strategies.

Travel and Tourism 88

Travel and Tourism Communication Accounting Presentation 88

7 Shifts

JULY 31, 2020

We encountered different problems [with spreadsheets], such when there was an event or a fundraiser.at the time of doing the schedule, we had to rely on them to remember that on this day we have this [event] and for them to schedule accordingly. Issues of communication, or lack thereof, is very common in the restaurant.

Scheduling 148

Scheduling Document POS Systems Communication 148

Modern Restaurant Management

JUNE 15, 2021

Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report. Don’t Confuse Customer Communications with Customer Loyalty. Loyalty is prized, but it’s not the same as effective communication. One precedes the other.

Communication 198

Communication Front of House Information Accounting 198

SiteMinder

JUNE 11, 2024

We recently spoke to Alexandra Rolton , Strategic Sales & Key Account Manager , about the group’s operations and how it has been utilising SiteMinder’s platform to optimise operations and revenue strategies. “We We provide versatile accommodations which allow us to work with both long and short term guests,” she said.

Book 52

Book Pricing Events Marketing 52

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! From managing your budget to accounting and bookkeeping for national holidays and events, this document will be your year-long guide to tracking your restaurant's promotional strategy.

Accounting 148

Accounting Marketing Events Bookkeeping 148

7 Shifts

JUNE 3, 2022

Everyone on your team has life circumstances that must be accounted for when building the schedule. Give your employees the flexibility to swap shifts with their coworkers in the event of last-minute changes. Communication is lacking. 72% of employees ranked team communication as important to their satisfaction at work.

Scheduling 159

Scheduling Communication Training Book 159

Modern Restaurant Management

OCTOBER 1, 2022

Communicate with Customers on Social Media. Or you can partner with influencers, invite them to the restaurant, and ask them for a review on their accounts. Despite the significant number of communication channels, email marketing isn’t as outdated as it may seem. Meet your guests on social media.

Marketing 199

Marketing Budgeting Communication Information 199

Revenue Hub

JUNE 13, 2024

Is it merely a collection of assets, guestrooms, and event spaces? It’s exactly as they pictured during booking, and the hotel provided a fully curated experience without copious back-and-forth communication, not so much as an online quiz. What is a hotel, anyway? They are free to check out late at their leisure.

Book 74

Book Pricing Information Article 74

Revenue Hub

APRIL 14, 2023

Live events are set to comprise a significant share of corporate travel, advancing from the fifth biggest driver of increased spend in 2022 to the top spot in 2023. and Europe expect industry events to spur travel growth this year. However, international trips and live events are set to account for much of expected growth in 2023.

Accounting 76

Accounting Events Budgeting Pricing 76

Hotel Business

APRIL 4, 2023

Maestro PMS has formed an integration partnership with web-based sales and event management platform Tripleseat. The technology providers are streamlining event data and pulling group room block information—including room types, rates and allocations—from the Tripleseat sales-and-catering system and pushing it into Maestro PMS.

Catering 59

Catering Book Events Information 59

7 Shifts

JANUARY 23, 2024

Reflective of team availability Don’t just schedule people blindly — take availability into account. Also, keep an eye out for things that could affect restaurant traffic, like sporting events, weather, or tourism-related factors. Prior year data doesn’t account for when local festivals or sporting events happen.

Scheduling 78

Scheduling Server Communication Information 78

SiteMinder

OCTOBER 11, 2022

Duties include negotiating with vendors, managing contracts, quality assurance, stock taking, and accounting. Day to day, the HR manager is in charge of ensuring that all workers rights regulations are adhered to and may be required to assist with negotiations between union leaders and management in the event of staff disputes.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

MAY 3, 2021

Events In addition to the weather forecasts, 7shifts allows you to create custom events if every Wednesday is “Wing Night” on the patio with 50 cent wings, you can add that to everyone’s calendar so it doesn’t get forgotten. Events can be anything from holidays to “Bottomless Brunch” to a big reservation.

Server 148

Server Budgeting Scheduling Communication 148

Les Roches

DECEMBER 27, 2023

They need excellent communication and interpersonal skills, should be able to multitask, maintain composure under pressure and demonstrate a high level of professionalism. Some programs also offer hospitality internships , providing valuable hands-on experience alongside the academic classroom studies.

Guest Services 52

Guest Services Definition Customer Service Concierge 52

Revenue Hub

OCTOBER 17, 2022

Personalized messages promoting your additional services are therefore automatically sent, taking into account your target customer, throughout their journey. If spamming your customers risks annoying them, and reduces your chances of increasing your sales volume, there is however a way to communicate without “harassing” your customers.

Communication 79

Communication Article Information Budgeting 79

Hotel Business

SEPTEMBER 5, 2023

It’s the employee’s employer—in this case, the hotel—that is held accountable. A strong solution to minimizing hotel drownings: an emergency communications system Having your guests see that you’ve placed an emergency phone by your pool shows them that you believe their safety and well-being is a high priority.

Maintenance 69

Maintenance Communication Accounting Scheduling 69

SiteMinder

OCTOBER 11, 2022

Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. An open plan back-office space could be beneficial as it allows easy communication between departments. Accounts and finance department.

Front of House 59

Front of House Housekeeping Maintenance Back of House 59

7 Shifts

OCTOBER 22, 2021

That's where proper holiday work scheduling comes into play — and with the right combination of tools, organization, and communication, restaurants and their teams will soar through the holiday season with more ease than Santa on his sleigh. Are there any events that have special staffing needs? Table of Contents.

Scheduling 148

Scheduling Communication Events Training 148

Revenue Hub

JANUARY 9, 2023

I first opened my Twitter profile in 2013, and actively participated in tweeting about anything from live sporting events to what I had for breakfast on vacation. Given the ability to communicate in real time, this was also my platform of choice to reach out to businesses for information or whenever I needed instant customer service.

Communication 80

Communication Article Customer Service Accounting 80

Les Roches

JANUARY 15, 2024

While sales is geared towards tapping into existing demand and closing individual accounts, marketing initiatives are aimed at generating fresh interest and drawing potential customers into the initial stages of the sales process. Keep guests informed about events, improvements or even local festivities near your establishment.

Communication 52

Communication Book Reservations Marketing 52

Revenue Hub

SEPTEMBER 5, 2023

Leveraging historical data, market trends, and special events, hotels can predict periods of high and low demand. Overbooking Management While it might sound counterintuitive, overbooking is a common practice that takes into account the likelihood of cancellations and no-shows.

Pricing 97

Pricing Reservations Training Article 97

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. He acts as an accountant, overseeing invoices, payroll, profit and loss statements, and tax records. In the back-of-house, he needs to work with inventory management, and quality control and communicate with kitchen staff to ensure timely and consistent service.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

DECEMBER 28, 2020

The Baby Boomer and the Gen Z user have significantly different usage patterns in a mobile app and UX and UI teams will need to take this into account as digital solutions become commonplace in the shopping experience. John Moezzi, National Account Manager, Sharp NEC Display Solutions. That also applies to the event space itself.

Events 229

Events Sanitation Marketing Communication 229

Revenue Hub

MARCH 10, 2023

Exciting events or places in the local area are strong ways to encourage travelers to visit your property. Lastly, interacting with guests who contact or communicate with your hotels via social media is a fabulous way to connect with them and set guest expectations. Also, do not be afraid to promote your hotel’s location.

Article 79

Article Accounting Communication Information 79