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Big Crowds, Not Enough Staff

Modern Restaurant Management

COVID shut down the hospitality industry from March of 2020 to mid-2021. I am Short Servers AND I am Getting a lot of Complaints! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated.

Server 187
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Simple Restaurant Marketing Plan for 2021 [PDF Template]

7 Shifts

With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Complete a competitor analysis This will not only inform decisions such as pricing and menu ideas—but it can serve as inspiration too. Need a napkin?

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MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

The pandemic has permanently altered the consumer-restaurant relationship with operators investing in technology and real estate to align with changing consumer preferences, according to the 2021 Restaurant Franchise Pulse survey, conducted by TD Bank. Christmas Day delivers second-highest day for check value across 2021.

Server 215
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BofA Report: New Appreciation for Restaurants

Modern Restaurant Management

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. QSRs will compete with grocery stores who are doing a nice job balancing prices and offerings to make it convenient for shoppers.

Server 189
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How did the cost of food delivery get so high?

EATER

Menu prices are almost always more expensive than ordering directly from restaurants. There’s the delivery fee, but also the frustratingly generic “service fee” that could cover anything from keeping the apps’ servers up to paying their drivers. For restaurants, there’s a price as well. The math doesn’t add up.

Pricing 145
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Chefs speak: 4 major issues for restaurants in 2023

OpenTable

Add the stress of rising prices and food shipping snags, and the need to simplify menus became even more pronounced. “We Pricing became a flashpoint as well. Pricing became a flashpoint as well. Menu prices rose by 8.5% between November 2021 and November 2022, according to the National Restaurant Association. “We

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Pandemic Pivots Don’t Offset Restaurants’ Need to Manage Looming Risks

Modern Restaurant Management

For the 12 months ended March 31, 2021, their pace of digital orders was up by 207 percent, versus 98 percentthrough direct restaurant ordering. Some are eliminating tips – adding surcharges to customer checks to give servers hourly wages of $18 to $25. Risks to Look Out For. Hourly wages of $15 are becoming more standard.