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Restaurant Experts’ 2021 Outlook, Part One

Modern Restaurant Management

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. In 2021, the digitization of the restaurant industry will increase exponentially. Our outlook for 2021 is optimistic. Here are their responses. To read part two, click here.

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Big Crowds, Not Enough Staff

Modern Restaurant Management

COVID shut down the hospitality industry from March of 2020 to mid-2021. I am Short Servers AND I am Getting a lot of Complaints! I don’t have one client who has all the servers necessary to run their operations, which results in a lot of complaints about long waiting times once the guest is seated.

Server 178
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BofA Report: New Appreciation for Restaurants

Modern Restaurant Management

In 2021, restaurants saw a rebound, leading many to approach 2022 with rose colored glasses. Unfortunately, last year took a turn for the worse; the momentum from 2021 was stunted as we embarked on 2022. QSRs will compete with grocery stores who are doing a nice job balancing prices and offerings to make it convenient for shoppers.

Server 186
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Why a Chicago Restaurant Is Taking Their Most Popular Dish Off the Menu

EATER

They’re getting rid of the subminimum wage, the (legal) economic framework that supports tipping and cements foundational problems within hospitality like wage disparity between front and back of house and systemic bias against servers by customers. Pre-pandemic menu price: $15. Reopening menu price: off the menu.

Server 106
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In LA, Proof That Sustainability Can Be Chic and Profitable

EATER

Maybe more significant is the bigger ask for diners to let go of the expectation that hospitality means subservience — that a traditional restaurant server, bowing and scraping and crumbing the table, is essential to the experience of dining. cook, server, host, dishwasher), all staff are cross-trained. It was a gamble.

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The Ultimate Guide To Restaurant Profit Margin

The Restaurant Times

In fact, according to reports , the net profit margins across the restaurant industry decreased from 16% in Q2 2021 to 9.59% in Q2 2022. Their menu prices also tend to be higher than those of other restaurant types because they have higher labor, overhead, and operational costs than other businesses.

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The Self-Serve Kiosk POS System Checklist

NCC USA

million in 2021 and are projected to grow to $665 million in 2028, sporting an impressive 16% CAGR. Whether young or old, customers don’t want to undergo intensive software training just to order a tasty meal. With radical fluctuations in the supply chain and inflation, you need to be agile with changing your menu and pricing.