SiteMinder

FEBRUARY 29, 2024

Key focus areas: Inspiring and leading teams to achieve excellence Strategic planning and innovation in hospitality Ethical leadership and fostering a positive organisational culture “Thanks to SiteMinder, we are now working much more efficiently.

Training 52

Training Customer Service Guest Satisfaction Communication 52

Les Roches

JANUARY 8, 2024

These innovations in hotels range from processes that handle reservations and check-ins to implementing effective marketing strategies, for example, smartphone notifications informing guests about room availability. Examples of such best practice include: Using integrated reservation systems to streamline bookings.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Synergy Suite

DECEMBER 7, 2023

Here we will delve deep into the concept of revenue per seat, exploring what it is, why it’s important, and how you can strategically increase it to drive higher profits for your restaurant. Reservation Systems: If your restaurant accepts reservations, integrate reservation data into your analysis.

POS Systems 52

POS Systems Pricing Training Reservations 52

SiteMinder

OCTOBER 11, 2022

Cloud-based PMS solutions are a superior way to automate and accelerate all the important processes at your hotel including; Taking and confirming bookings, Managing reservations, Generating bills and reports, Check-in/out, Room transfers, Checking/editing availability, Guest communication. Easy reservation and upselling processes.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Les Roches

JANUARY 25, 2024

Insights gathered from indirect competition such as vacation rental homes can also offer understanding in other areas to inform strategic planning. This level of e­ngagement encourage­s decisive action, ultimately re­sulting in confirmed reservations.

Competitive Analysis 52

Competitive Analysis Information Pricing Marketing 52

Metasphere

APRIL 3, 2022

These data include the guest's name, contact details, reservation information, past stays, and more. Basic information such as the accurate guest's name and reservation information - are extremely vital when you deal with room allocations before the guest’s arrival. Image: Guest Profile Example Screen from Opera PMS.

Information 52

Information Communication Definition Book 52

Revenue Hub

DECEMBER 1, 2022

It needs to consider all ancillary spending from online reservations to check-out, food service to spa services, guest rooms to gift shop, and more. When departments align and data and market intelligence is shared, staff have a clearer idea of which strategic business opportunities to pursue, negotiate or decline. “We

Pricing 79

Pricing Marketing Information Strategic Planning 79

Les Roches

DECEMBER 28, 2023

Hotel management skillset andresr/E+ via Getty Images The hotel industry values individuals who are knowledgeable and also possess particular key competencies and capabilities, such as: Effective communication: imperative for both guest and team handling, efficient communication is instrumental in managing operations smoothly Customer service oriented: (..)

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Xotels

APRIL 3, 2024

Channel Management: Effectively manage online and offline distribution channels to reach the right audience and convert the right (high-value) reservations. Advance Sales: The hotel product, represented by rooms, can be sold in advance, enabling revenue managers to strategically plan and optimize occupancy levels over time.

Pricing 52

Pricing Book Budgeting Marketing 52

Les Roches

JANUARY 19, 2024

Why do you need a hotel business plan? Similar to how architects create blueprints before constructing a building, it’s essential to have a strategic plan when starting a hotel business. Hotel operations Operating a hotel involves meticulous coordination, starting from managing room reservations to supervising staff members.

Marketing 52

Marketing Book Accounting Procurement 52

Lithos POS

DECEMBER 19, 2023

Like all the business the business model also needs strategic planning to succeed. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. The fast food industry is going through a boom period. Management has a crucial role in the success of a business.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Xotels Hotel Revenue Management

APRIL 3, 2024

Groups A unique segment consisting of reservations generally consisting of more than 5 or 6 rooms (make sure to stipulate this in your conditions depending on the hotel size and revenue strategy). Mix of business and leisure amenities and services (see how to target the bleisure market ).

Pricing 76

Pricing Book Marketing Information 76

Xotels

NOVEMBER 23, 2023

Main responsibilities: Set yearly revenue targets, upgrade hotel standards, liaise with sales & marketing manager on departmental strategy, conduct interviews, project business opportunities, and develop formal training plans. Main responsibilities: Help plan travel itineraries, process payments, and address any booking issues.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

Main responsibilities: Set yearly revenue targets, upgrade hotel standards, liaise with sales & marketing manager on departmental strategy, conduct interviews, project business opportunities, and develop formal training plans. Main responsibilities: Help plan travel itineraries, process payments, and address any booking issues.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Hotel Business

JUNE 15, 2023

Well-intentioned hotel staff working away at their keyboards, searching feverishly for guest reservations and preferences. By Jeanelle Johnson Long lines at the front desk. And then making a room assignment manually. Too often, hotel guests begin a stay by experiencing the limits of technology rather than a welcoming customer experience.

Strategic Planning 59

Strategic Planning Guest Satisfaction Book Back of House 59

Modern Restaurant Management

NOVEMBER 5, 2019

In particular, Chris was instrumental in the development of the Company's strategic plan, which has enabled global growth and leadership, and has overseen the most comprehensive transformation of the U.S. “The turn controls keeps moving, adjusting and adapting to how reservations come in.

Marketing 102

Marketing Strategic Planning Business Development Reservations 102

Xotels Hotel Revenue Management

SEPTEMBER 1, 2020

Sales reservation fees. Pulling Everything Together: The Hotel Business Plan Here is a short list of how your hotel business plan should look like. Strategic Plan. The strategic plan consists of three important parts covering marketing, distribution and revenue management. Royalty fees. 3-6 months.

Definition 52

Definition Marketing Budgeting Article 52

Synergy Suite

JANUARY 12, 2024

Restaurants that utilize data for market positioning and strategic planning can better understand their competitive landscape, identify unique selling points, and target underserved market segments. Competitive Advantage In today’s data-driven world, leveraging analytics can provide a significant competitive edge.

POS Systems 52

POS Systems Information Pricing Accounting 52

Modern Restaurant Management

SEPTEMBER 14, 2021

Bill directs all operational and strategic planning and execution for the Applebee’s, Del Taco, MOD Pizza, Wendy’s and Olga’s Kitchen brands. Angott: President and Chief Executive Officer | 25 years. Bill Angott was named President and Chief Executive Officer of TSFR in 2009. SevenRooms Partners with TheFork.

L&D 173

L&D Accounting Marketing POS Systems 173

Modern Restaurant Management

OCTOBER 8, 2020

” Zuul Market became an important part of the strategic plan for Silverstein Properties' return to work. SevenRooms’ integration with Reserve with Google enables a more seamless experience for guests and improved data capture for restaurants.

Marketing 155

Marketing Information Scheduling Download 155

EATER

JULY 6, 2022

In collaboration with our partners at Blue Hill, Stone Barns Center is in the midst of a strategic planning process focused on bringing agriculture and gastronomy into [an] even closer working relationship.”. Tickets to every type of Stone Barns experience are sold via Tock , a reservation platform used by high-end restaurants.

Training 95

Training Presentation Workshop Budgeting 95