Revenue Hub

FEBRUARY 27, 2024

NB: This is an article from Directful Subscribe to our weekly newsletter and stay up to date This guide examines the traditional aspects of SMS text marketing and the integration of AI technologies, a game-changer in the realm of personalized communication and guest service optimization.

Marketing 92

Marketing Communication Guest Services Strategic Planning 92

Hotelogix

DECEMBER 7, 2023

Choosing the right OTAs to partner with requires research and strategic planning.   Benefits of Partnering With OTAs With about 40% to 50% of reservations being driven from OTAs, these online platforms have become crucial to every hotel's distribution strategy. Then this guide is all you need. 

Book 268

Book Budgeting Catering Strategic Planning 268

SiteMinder

FEBRUARY 29, 2024

The program should address the latest trends in guest service, technology, sustainability, and more. Reception staff won’t get as much out of food and beverage safety training as kitchen staff will, nor would kitchen staff necessarily benefit from guest service training if they’re in a solely back-of-house role.

Training 52

Training Customer Service Guest Satisfaction Communication 52

Les Roches

JANUARY 8, 2024

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. From booking systems to personalized guest services, automation is playing an increasingly vital role in the hospitality industry.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Les Roches

DECEMBER 28, 2023

The role requires efficient management of resources, provision of exceptional guest services, marketing, human resource duties, and staff supervision, all to ensure an enjoyable stay for guests. The culinary arts is the fascinating realm of food.

Housekeeping 52

Housekeeping Training Hospitality Management Accounting 52

Les Roches

JANUARY 19, 2024

Why do you need a hotel business plan? Similar to how architects create blueprints before constructing a building, it’s essential to have a strategic plan when starting a hotel business. Hotel operations Operating a hotel involves meticulous coordination, starting from managing room reservations to supervising staff members.

Marketing 52

Marketing Book Accounting Procurement 52