Les Roches
DECEMBER 27, 2023
It can make a meaningful difference in the lives of countless guests and businesses can also maintain a competitive edge in the ever-competitive hospitality and customer service market. This gives you access to a wide range of careers, everything from service agent to guest services manager.
SiteMinder
FEBRUARY 29, 2024
With that in mind, here’s a breakdown of the most important training topics for each major hospitality department in your hotel: Front office Customer service excellence : Training on delivering exceptional service, managing first impressions, and ensuring guest satisfaction.
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Modern Restaurant Management
JANUARY 7, 2020
All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Perhaps you have a habitual customer that has a reservation for the night with a particular dietary request they make on every visit, or perhaps they always order the same drink.
Les Roches
DECEMBER 27, 2023
Among the main types of leadership found in the hospitality industry are: Hotel management: roles span staff coordination, overseeing logistics and maintenance, and handling management for all the departments within the hotel, and dealing with suppliers and investors.
Synergy Suite
MARCH 20, 2024
In addition to providing excellent customer service, front of house staff are responsible for maintaining a clean and organized dining area, processing payments, and managing reservations. They may also assist in coordinating with the serving staff and managing the flow of guests in the dining area.
Les Roches
DECEMBER 28, 2023
Ranging from chefs to food service managers, bakery artists to sommeliers, the opportunities in this sector are plentiful. What is the difference between hotel management and culinary arts? When comparing hotel management and culinary arts, it’s clear these career paths have distinct differences.
Modern Restaurant Management
NOVEMBER 11, 2019
In collaboration with SeedInvest (by Circle), a leading equity crowdfunding platform, and Wavemaker Labs, Miso Robotics opens up reservations for a new series round of equity crowdfunding, targeting to raise up to $30 million. ” US Foods Scholars. Hometown: Bear Creek, N.C. Hometown: New Orleans, La.
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