SiteMinder
FEBRUARY 29, 2024
With that in mind, here’s a breakdown of the most important training topics for each major hospitality department in your hotel: Front office Customer service excellence : Training on delivering exceptional service, managing first impressions, and ensuring guest satisfaction.
Modern Restaurant Management
JANUARY 7, 2020
All food service managers want employees to be trained in the following key areas: Knowledgeable about the menu and menu item specifications. Safety and Sanitation. A successful pre-meal meeting is a simple way to improve daily functions. Allergens–especially on new menu items or specials. Immediate concerns.
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Modern Restaurant Management
JULY 30, 2021
However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. Service Management Group (SMG) announced a new customer experience management program with quick service restaurant franchiseTaco John’s.
Modern Restaurant Management
MAY 1, 2020
Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Revenue Management Solutions (RMS) revealed insights from its global consumer study that assessed consumers’ dining behavior and perspectives on the restaurant industry as the COVID-19 pandemic unfolds.
Modern Restaurant Management
OCTOBER 29, 2020
The Monogram Clean Force® Sink & Surface Cleaner Sanitizer is an EPA-registered, no rinse, 2-in-1 cleaner sanitizer that can be used against the virus that causes COVID-19 and helps prevent cross-contamination to keep staff and guests safe from foodborne illnesses. Gamifying Food Ordering.
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