Hospitality Net

OCTOBER 2, 2023

The IT and corporate Receptions teams of RIU Hotels & Resorts recently presented one of their most ambitious projects in recent years: the development of their own internal app for managing tasks in hotels: Riu Staff.

Server 98

Server Guest Services Presentation 98

Modern Restaurant Management

JULY 20, 2021

As soon as they sit down, guests can pull up the menu on their phone and review it at their leisure—they can even place an order without flagging down their server. With these technologies, customers can dictate when they leave after a meal, instead of waiting for the server. It’s dining, on demand.

Server 197

Server Communication Presentation Training 197

Service that Sells

JULY 31, 2023

First, teach servers to pay attention to themselves by turning on their personal radar. Your restaurant has spent a considerable amount of time, energy and money to present the best possible image to your customers. That can all go to waste if servers are not clean and presentable.

Server 63

Server Training Presentation 63

Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

Concierge 197

Concierge Server Front of House Back of House 197

The Restaurant Times

NOVEMBER 17, 2020

The luxury of choosing among so many great places to eat has left the customers of the present era spoilt for choice. Able To Present Oneself . The Presentability of your customer-facing staff members is a crucial trait since they are the primary representatives of your brand. Otherwise, they would simply order in.

Server 52

Server Training Presentation Blog 52

EATER

OCTOBER 11, 2023

Lille Allen/Eater A former fine dining server dishes on how the flambé, a dying convention of French haute cuisine, became the ultimate tableside flex I can feel sweat soaking through the armpits of my $5,000 Tom Ford suit and a nagging itch along the starched collar of my custom-fitted tuxedo shirt. Flambés can actually be very dangerous.

Server 136

Server Definition Presentation Training 136

Modern Restaurant Management

APRIL 20, 2022

Present Staffing Issues at Restaurants. The machine presents a comprehensive menu with the ability to partially customize what customers order. The main concerns around robot chefs and servers are quality of service and maintenance. This is what we discuss in this article. Staffing problems can arise in several forms.

Server 215

Server Catering Presentation Maintenance 215

Modern Restaurant Management

MARCH 12, 2024

The new appetizing photos, added product descriptions and less cluttered layout also reduced the time servers must spend answering menu questions and upselling key products. We kept lower priced tiers present to not lose this audience, while also accounting for double meat without the big price screaming at people in the face.

Pricing 179

Pricing Accounting Server Presentation 179

EATER

AUGUST 16, 2023

At full-service restaurants and bars, the server still presents you with a check, and you hand them cash or a credit card. And after time spent interacting with a server, a person who is asking about your preferences, dietary restrictions, and checking in on your meal, it feels weirdly impersonal. Don’t I get to say goodbye?

Server 93

Server Accounting Presentation Information 93

Modern Restaurant Management

MARCH 13, 2020

"The desire for convenience has always been present, coupled with an equally strong desire for delicious food. Have the servers leave the drinks at the front of the table and let guests grab them after the server has stood up. They should consider leaving menus at the table instead of having the server take them.

Server 199

Server Reservations Communication Presentation 199

Revenue Hub

NOVEMBER 16, 2023

Perhaps part of the problem is how the standards themselves are presented. Personally, everyone I know who has a food allergy makes it a point to be the one to ask questions about ingredients, but I get that it’s polite for a server to proactively ask. Perhaps loss prevention people would say this also minimizes liabilities.

Training 89

Training Server Workshop Presentation 89

EATER

NOVEMBER 14, 2022

Typically, I’d prefer to go to a restaurant with less fanfare, minimal server interaction, and a touch more freedom when it comes to how long I might be there. In my normal, everyday life as a restaurant-going Brooklynite, I have little interest in seeking out a tasting menu, or even a set menu of four or five courses.

Server 97

Server Presentation Book Reservations 97

Modern Restaurant Management

MAY 29, 2020

While most people are familiar with contactless payments, like Apple Pay and Google Pay – which use near field communication (NFC) to conduct payments with device-to-device proximity – these are not the only way for restaurant operators to present customers with a touchless payment experience. The new normal as we know it.

Server 122

Server Presentation Sanitation Information 122

Modern Restaurant Management

APRIL 24, 2023

It’s all about quality of the food and quality of the presentation, and you won’t get that kind of care from Uber or GrubHub. We want that person to be able to earn money in a couple of different ways, so if they have a party of 50 and we have servers as well as the catering person who set it up, gratuity might be 22 percent.

Catering 197

Catering Pricing Server Marketing 197

Modern Restaurant Management

NOVEMBER 6, 2019

cheap customers who will tip as little as they feel they can get away with, split check where no one remembers their servers, and more. Figuring out where a restaurant falls on the spectrum can put unnecessary pressure on diners and servers alike. Show Servers You Care about Their Hourly Wage. Few customers still pay in cash.

POS Systems 136

POS Systems Server Presentation 136

7 Shifts

OCTOBER 21, 2021

The way your menu is presented should also reflect your concept. A fine-dining restaurant with an emphasis on ingredients may present the menu simply, with descriptions of where the ingredients are from. These restaurants generally have limited menus, no seating, and fewer (if any) servers compared full-service restaurants.

Scheduling 148

Scheduling Server Presentation Marketing 148

Modern Restaurant Management

APRIL 15, 2024

For instance, servers asking about the bill can mention this survey or hosts thanking customers for visiting them may bring it up. It’s also likely that if more than one client complains about the waiting time, you may have to reconsider how many staff members should be present during busy hours.

Information 196

Information Communication Training Server 196

Mary Gostelow

AUGUST 21, 2023

Bellagio’s servers are well used to slick presentations for this number. GM Jonathan Crook, with three colleagues, literally leapt up on to the stage to accept the honour for the 177-roomer, which completed its staged opening this June.

Presentation 52

Presentation Server Events 52

Synergy Suite

MARCH 20, 2024

Some common FOH positions include host/hostess, server, bartender, and food runner. Server A server is a vital team member in the hospitality industry, responsible for providing excellent customer service and delivering food and drinks to customers in a timely and efficient manner.

Front of House 52

Front of House Back of House Server Customer Service 52

Modern Restaurant Management

NOVEMBER 5, 2020

Contactless is not just a solution for our present circumstances. No need to flag down a server or wait for the check. Contactless is not just a solution for our present circumstances. This greatly reduces interaction with employees and can even put them in more control of their experience.

POS Systems 184

POS Systems Presentation Server Communication 184

Service that Sells

SEPTEMBER 5, 2022

Everyone should be prepared to describe the ingredients of every drink and special on the happy hour menu, as well as the 4 Ps of product knowledge : Portion, Presentation, Preparation, and Price. Not only are they more likely to take servers up on a well-described offer, they’ll feel good about the level of service they’re given.

Training 54

Training Server Workshop Presentation 54

7 Shifts

OCTOBER 26, 2022

When you dine out at a restaurant, you tip your server. Its founder, George Pullman, hired newly liberated Southern black men as porters and servers. In the current economy and post-pandemic landscape, frustration and dissatisfaction are present among all involved parties. Tipping has a complicated past, present, and future.

Presentation 194

Presentation Server Front of House Back of House 194

Modern Restaurant Management

FEBRUARY 22, 2021

The POS was hosted on a physical server. Present : QR menus started appearing. Past : Paper menus were the norm. Restaurant websites showed PDF versions of their menu. Most customers would phone-in carryout orders. If online ordering was available, it was done through third party apps. For many, the idea of marketing was non-existent.

Server 227

Server Marketing Presentation Book 227

EATER

JULY 19, 2022

The number of co-workers who have proudly presented me with their janky leftovers, knowing I would eat them without question, is somewhere in the double digits. Experience the joy of not having to flag down a server for a small plate. But if you’re a separate-dish person, I implore you to at least test the waters.

Server 90

Server Presentation 90

7 Shifts

JUNE 20, 2022

There's no dining room, no storefront, no servers, and in some cases not so much as a sign. Stay present with customers. An extension of being transparent is staying present with your customers. No servers to catch problems before they reach the customer. No servers to catch problems before they reach the customer.

Front of House 174

Front of House Presentation Kitchen Operations Server 174

Service that Sells

SEPTEMBER 19, 2022

If your restaurant serves alcohol, you and your servers have a responsibility to prevent underage alcohol sales on your premises. What Your Alcohol Servers Need to Know. Train your servers to understand the four important components of a valid ID: It must be an official government-issued document with a photograph.

Training 52

Training Server Document Customer Service 52

Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

Customer Service 189

Customer Service Front of House Communication Training 189

Mary Gostelow

NOVEMBER 15, 2023

Circular tables for 12, stretching, it seemed, to eternity, presented a sea of midnight linens, with overhead lighting pinpointing centrepiece glass bowls. To go with this, servers poured glasses of Hermitage Blanc Chante Alouette 2020. The next marathon was to be skilled service paired with unusual food.

Back of House 52

Back of House Presentation Server Communication 52

EATER

NOVEMBER 27, 2023

Minutiae and the seemingly mundane are Wiseman’s bread and butter and he uses them to construct a big picture, here a vivid portrait of the restaurant ecosystem, marked by the interconnected dynamics and exchanges among chefs, servers, producers, and customers — each an integral element relying on the another in a mostly symbiotic harmony.

Front of House 124

Front of House Presentation Server Marketing 124

7 Shifts

APRIL 21, 2023

These courses were bite-sized presentations that Bhushan developed from his own experience. Restaurant Career Path: Line Cook → Server → Founder 5 words of advice: Lose your ego. Like many students, McCutcheon got a side gig as a server at P.F. 3 different cooks or servers will show you 3 different processes for something.

Server 78

Server Training Accounting Presentation 78

EATER

OCTOBER 3, 2023

At formal dinners for which students wore black robes beneath the vaulted ceiling like extras from Harry Potter, I kept knocking into servers who set down each plated course. Servers were not the only ones to whom I mumbled apologies. Food was always served over the left shoulder, but how was I to know?

Server 125

Server Definition Presentation Pricing 125

The Restaurant Times

MARCH 10, 2023

Hence, your restaurant’s front-of-the-house staff members should always maintain a high standard of personal hygiene and present a polished, welcoming image. They supervise other servers while also serving their tables. Bartender: The bartender is responsible for fulfilling all beverages ordered from the servers or guests.

Front of House 52

Front of House Server POS Systems Reservations 52

Lithos POS

JUNE 28, 2022

simply this allows access to all information from a remote server instead of being stored and accessed locally. you must be physically present at the store location. because everything is stored on local servers. Also, the business data kept on servers is highly encrypted. Importance and benefits of a cloud-based POS.

POS Systems 52

POS Systems Server Maintenance Blog 52

7 Shifts

JULY 29, 2020

Want to know how to interview a restaurant manager, server, or cook remotely? Keep servers-in-training safe by conducting one-on-one shadowing trainings and asking trainees to maintain 6 feet/2 meters of distance between themselves, their trainers, and customers. It goes into the log book.so Hengam Stanfield, Mattenga's Pizzeria.

Training 117

Training Server Scheduling Accounting 117

Modern Restaurant Management

JANUARY 7, 2020

Every member of your staff, especially cooks and servers, should be able to describe the dishes that are being served at your facility. A server telling a guest that they do not know what a dish tastes like or doesn’t know the main ingredients shows a lack of care and commitment. This is not a time to roll out a new policy.

Training 153

Training Server Sanitation Information 153

Modern Restaurant Management

APRIL 26, 2024

This level of detail and flexibility requires a sophisticated approach to managing and presenting data. Kitchens can focus on cooking great food, and servers can concentrate on service rather than on taking detailed orders. These systems need to connect with the kitchen in real-time, updating menus based on available ingredients.

POS Systems 88

POS Systems Information Training Server 88

The Restaurant Times

NOVEMBER 25, 2021

When taking a customer’s order, servers can recommend items with the largest profit margins over items with lower profit margins. For example, if a customer is considering which wine to buy, the server can recommend the wine with the highest profit margin and give a brief explanation as to why it is a good wine to buy.

Server 52

Server Training Pricing Blog 52