Hotel Business

JULY 31, 2023

Hotel management and development company Dimension Hospitality has appointed Greg Friedman as CEO following the sudden death of company founder and philanthropist Sam Friedman on July 2. Both Friedmans focused on growing the company’s portfolio to its current 80 hotels through both hotel development and management contract acquisitions.

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Modern Restaurant Management

JULY 8, 2020

We were greeted by the manager of the restaurant and shared with him the concept of contactless dining, an experience where dine-in guests can view menus, order, and pay directly from their mobile phones. A second of silence passed before the manager’s response: ”You mean people will use their phones at the table?

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Hotel Business

JANUARY 9, 2024

Hospitality management company HHM Hotels has promoted Dani Elhachem to COO. ” His people-centric approach, coupled with a forward-thinking mindset for our partners, has been instrumental in creating differentiation within our industry.

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The Restaurant Times

JANUARY 24, 2023

His successful career is the result of dedication, following a customer-centric approach, and communicating with the customers. Muir went from being a law aspirant to a hotel management graduate, leading a food brand. I love food, being surrounded by it, and getting to meet people and work with some great people.

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Modern Restaurant Management

JANUARY 25, 2024

During the pandemic, restaurant worker turnover jumped , as people began switching to other industries that could offer stable employment, higher pay, and more career growth. Consider that some restaurant employees might be interested in pursuing management opportunities, while others might take an interest in specializing in culinary arts.

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Modern Restaurant Management

DECEMBER 20, 2023

After all, this business is all about people with customers at the forefront of decisions being made. When potential customers see real people enjoying the dining experience, it adds authenticity and credibility to your brand and leverages the power of word-of-mouth.

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Hotel Management Network

OCTOBER 23, 2022

Hyatt Hotels Corporation has opened 222-room Hyatt Centric Kota Kinabalu, representing the debut of Hyatt Centric brand in Malaysia and Southeast Asia. Hyatt Centric Kota Kinabalu offers modern guestrooms, including 16 spacious suites, with floor-to-ceiling windows and a private balcony.

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Events 40

Mary Gostelow

FEBRUARY 24, 2023

In today’s high=achievers’ and wellness addicts’ world, people know what they want to eat. In Austin TX, HYATT CENTRIC CONGRESS AVENUE, which opened last week, has local celeb chef Steve McHugh overseeing the food, with Greg Driver onsite. The exception is when they specifically ask the chef ‘to surprise them’.

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Modern Restaurant Management

MARCH 21, 2023

Using platforms that can quickly notify or entice customers to these value-centric items will help maintain the brand’s bottom line and ensure that value is associated with the brand.

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Hospitality Magazine

JANUARY 10, 2023

Hospitality speaks to El Primo Sanchez Bar Manager Eduardo Conde about the Paloma’s status in Mexico, blanco vs reposado tequila and why the drink is one to watch this summer. You mainly see the Paloma at parties and weddings in Mexico,” says El Primo Sanchez Bar Manager Eduardo Conde.

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Hotel Business

FEBRUARY 27, 2024

Smith will join the global hospitality management company as CEO effective March 18. The company is also making changes to its board of managers that will provide active support to Smith and additional CEO-level hospitality experience. Aimbridge Hospitality has revealed that Craig S. and broaden the company’s global footprint.

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STAAH

FEBRUARY 20, 2024

Hotels can boost direct bookings and visibility by utilizing cloud-based channel managers , while creating shareable spaces and experiences like Instagrammable décor and unique amenities supported by promotion from social media influencers. This enhances the hotel’s desirability and presence on online travel platforms.

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STAAH

OCTOBER 31, 2023

To stay ahead, invest in customer relationship management (CRM) systems and data analytics to gather insights about your guests. Not to forget online distribution (Cloud-based Channel Manager) is non-negotiable in today’s time. Online Reputation Management: The digital era demands strong online reputation management.

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Hospitality Magazine

SEPTEMBER 11, 2023

I learned a lot there about time management, working clean, and doing high volumes to a high standard.” Three years passed at Stokehouse and Sexton moved from pastry chef to junior sous where they took on more management duties. “I The Euro-centric venue was something new for the chef, who was also adjusting to living in a new city. “I

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Modern Restaurant Management

JUNE 23, 2022

Temperature logs are automatically captured and sent to management dashboard reports for 24/7 monitoring. Restaurant managers can now detect and avoid equipment failures before they happen. The Restaurant Job of the Future: Tech-Savvy and Customer-Centric. “running low on bread”) and even COVID-19 safety checks.

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Alice Platform

MAY 5, 2022

Hospitality is people-centric. Meet ALICE Customer Success Management team - here to be your biggest advocates and make sure you’re leveraging ALICE to the fullest for hotel optimization. But how do you know that the software you choose will have a team working for you and rooting for your success?

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EATER

MARCH 20, 2023

Elias Holtz, a coordinating producer at BSTV, tells Eater that the decision to form a union came after three intense years of producing The Kitchen , a food-centric talk show hosted by Sunny Anderson and Jeff Mauro, and Trisha’s Southern Kitchen , the cooking show helmed by country star Trisha Yearwood.

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Scheduling 101

Hotel Business

DECEMBER 14, 2022

In this newly created role, she reports directly to the company’s chief HR officer and works closely with leaders across the enterprise to strategically expand Choice’s talent programs and forward-thinking HR strategies, including workforce planning, succession planning and talent management and acquisition.

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Hotel Business

MARCH 20, 2023

The NHS portfolio of 38 hotels will integrate into HE’s management platform creating strategic growth opportunities for associates and optimizing systems to create a more dynamic and powerful operations and sales engine, according to the companies. Hotel Equities (HE) and National Hospitality Services (NHS) have formed a strategic alliance.

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Training 52

Hotel Business

FEBRUARY 7, 2024

Last month, Carmen Almos launched Ashburton Hospitality , a full-service consultancy firm focused on asset management. The firm offers multiple services, including project management, transaction advisement and lender/receivership services. Ashburton’s role is to function as tip of the spear between owners and management companies.

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Revenue Hub

SEPTEMBER 5, 2023

NB: This is an article from Book4Time For industries with fixed capacities, such as hotels, airlines, and spas, mastering the art of yield management can spell the difference between mediocre returns and roaring success. There are also several other methods and factors that should be considered for yield management strategies.

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eZee Absolute

AUGUST 16, 2022

Revenue management, hotel technology, operational efficiency, or anything related to the hospitality industry, you name it and I have written about it. But the wait is over as I am going to talk about everything that can be done to create an employee-centric culture in hotels and how a hotel can its staff succeed in their respective roles.

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Revenue Hub

AUGUST 7, 2023

As a CEO, you must ensure this knowledge is top of mind within your commercial team – from sales and marketing to revenue management. Incorporate these concepts into their routine performance metrics, creating a unified, profit-centric mindset across the hotel. Train your team to understand and use this model.

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InnQuest

AUGUST 24, 2022

With so little time in hand, people are now valuing experiences over things. Thankfully, modern technological advances now enable people to work from anywhere in the world — so why not from a 5-star resort with a sea-facing balcony? Most people are looking for comfortable spaces where they can work without any disturbance.

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Modern Restaurant Management

JANUARY 12, 2022

Brands that have shifted to a more customer-centric approach have an understanding of loyalty as being earned and not sold. As people, we crave feeling valued and building relationships – it’s pretty much in our DNA. One step further, what do loyalty programs provide for customers – outside of the obvious perks?

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Modern Restaurant Management

APRIL 13, 2021

That’s why driving people into your physical locations is so valuable. Identifying location centric keywords that your target audience may be engaging in (ex: coffee shop near gym”). While there are platforms that allow you to do this yourself note that it does take time and effort to manage these media buys.

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Hotel Business

DECEMBER 14, 2022

This includes spearheading the lifestyle division for independent luxury hotels, streamlining internal managing and reporting systems and further establishing Remington as a preferred third-party management company. He is pragmatic, polished, intelligent and owner- and associate-centric.

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Modern Restaurant Management

MAY 28, 2020

By embarking on a mobile-first, customer-centric strategy, QSR brands can deliver hyper-relevant and dynamic content to new and existing users, which is critical as the country slowly begins to open up again. Why Is Mobile Ideal? Mobile devices have gone from being the second screen to now the main screen in the house.

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Modern Restaurant Management

OCTOBER 30, 2019

Finding the right general manager (GM) can be a challenging task, yet businesses that view investing in employees as an unnecessary expense often pay for it down the road. Talented GMs offer productivity and customer-centricity that impact every facet of your business. Creating a Company-Wide Impact. They set the bar for everyone else.

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Revenue Hub

AUGUST 1, 2023

Subscribe to our weekly newsletter and stay up to date People are wondering, What would my trip, my hotel, be like if there’s no human there to help me? But there’s a technology underpinning to ICARE that people often miss. It’s particularly cheap and simple to do if your property management system has a built-in website feature.

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Concierge Guest Services Article Book 88

Boutique Hotel News

MARCH 6, 2023

Blakeburn relocated to Cornwall in 2000 to join Rick Stein’s Seafood Restaurant before joining the team at Watergate Bay, where she quickly progressed from marketing manager to brand director. She delivers brand strategy, marketing, sales and guest experience through a cohesive, creative and commercial approach.

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Modern Restaurant Management

JUNE 15, 2020

So how can restaurant owners and managers establish a culture that reinforces the role of cleanliness? It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. Cleaning the Right Way.

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Hospitality Magazine

MAY 1, 2023

While it’s not easy to know where to start, there’s no better place to look than to the people who have built their businesses on doing their bit for the environment. Parcs is a fermentation-centric restaurant in Melbourne that bases its menu on produce that is considered ‘unwanted’. “We One of the many challenges is cost.

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EATER

JUNE 24, 2020

In San Francisco, the bar Jolene’s opened just a year ago to fill the void for queer people who are left out of the male-centric bar spaces elsewhere in the city. But if the famous people in the queer world haven’t been pitching in, the everyday community has. But still, they are holding out hope. Courtesy of Jolene’s.

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Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. People have so many options when it comes to dining out so we need to go above and beyond. Change management needs to be a top priority. Here are their responses. To read part one, click here.

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eZee Absolute

NOVEMBER 29, 2022

If you are or become a homestay host you not only earn handsomely but also learn about different cultures, interact with people from different walks of life, and make connections that last a lifetime. Guest and booking management. But don’t worry, with a simple, guest-centric thought process, you can bring out the artist in you.

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EATER

JUNE 21, 2022

Why have the likes of kale and cauliflower, lauded for their health benefits, each managed to secure a place of honor in our current food landscape, while the prune — high in fiber, antioxidants, and bone-supportive nutrients like boron, potassium, and vitamin K — lingers humbly under our radar? They’re just right. So what’s the issue, then?

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