7 Shifts

FEBRUARY 7, 2024

The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing. After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%).

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

POS Systems 147

POS Systems Scheduling Training Reservations 147

7 Shifts

FEBRUARY 8, 2024

The ripple effects of the pandemic continue: the National Restaurant Association finds that off-premises dining continues to happen much more frequently than before, with 66% of consumers more likely to order takeout in 2023 than they were before the pandemic. ChowNow ChowNow is a customized online ordering app for restaurants.

POS Systems 141

POS Systems Scheduling Training Reservations 141

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

POS Systems 192

POS Systems Kitchen Operations Communication Marketing 192

Modern Restaurant Management

NOVEMBER 15, 2023

It only exists online; customers can order food through a delivery app. Optimize for Search Engines It's important to make your restaurant stand out in an online marketplace. Listing your restaurant on delivery apps will help you reach more people and make it easier for them to order food from you.

Marketing 193

Marketing Presentation Events 193

Modern Restaurant Management

MAY 5, 2023

QR Codes and the Concept of Ordering or Paying Ahead The restaurant experience has changed in many ways, and, over the past few years, the pandemic accelerated a major shift. On-demand delivery has grown, and consumers have become used to quick service and ordering through their smartphones, even while waiting at restaurants.

POS Systems 167

POS Systems Server Article 167

Modern Restaurant Management

OCTOBER 21, 2022

Businesses in the food service industry are primarily adopting these advanced POS systems to streamline the communication between waitstaff and kitchen staff, inventory tracking, and improving team management. These systems are also being used as they support future restaurant technologies like self-serving kiosks.

POS Systems 177

POS Systems Marketing Accounting Communication 177

Modern Restaurant Management

JULY 19, 2022

This system has worked well enough in the past. Widespread adoption of branded apps, online ordering and delivery, accelerated by the Covid crisis, has forced restaurants to deal with an issue that they’ve mostly avoided until now: chargebacks. The Impact of Online Ordering. Friendly Fraud and System Abuse.

Server 191

Server Presentation Customer Service Accounting 191

Modern Restaurant Management

MAY 15, 2023

Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. As such, implementing a robust food delivery and takeout service has become critical for restaurants’ longevity and success. Manages orders at peak hours so the kitchen isn’t overwhelmed.

POS Systems 193

POS Systems Scheduling Information Marketing 193

Modern Restaurant Management

AUGUST 16, 2023

The food industry has been historically slow to integrate technology and digital solutions. Customers expect efficient and convenient payments, and restaurants must adapt to meet those demands Tap-to-pay, tableside QR codes, tablets — you name it — help the food service industry embrace flexible and intelligent payment systems.

POS Systems 167

POS Systems Customer Service Back of House Catering 167

Modern Restaurant Management

FEBRUARY 2, 2024

Restaurants are no longer just about the food – they are about the complete dining experience, which includes ambiance, service speed, and personalized interaction. This efficiency level reduces waste, saves time, and ensures a high standard of food quality. Personalized engagement is another area where advanced networks shine.

Customer Service 185

Customer Service Front of House Communication Training 185

Modern Restaurant Management

MAY 23, 2023

From early 2021, eating out at our favorite restaurants became a thing of the past and with many people staying at home and working remotely, there was a surge in demand for food delivery services, as well as a need for faster and more personalized food options. In addition, many restaurants are now using digital menus in-house.

Definition 167

Definition Customer Service Catering Information 167

Modern Restaurant Management

SEPTEMBER 11, 2023

Automated Ordering AI-powered chatbots can handle customer orders, reducing the need for human intervention. Within a single chat interface, consumers can go through the entire menu, choose food and beverage products, add them to their cart, and make payments. For example, Gupshup partnered with India-based food joint Wow!

Kitchen Operations 212

Kitchen Operations Scheduling Reservations Communication 212

Modern Restaurant Management

JUNE 24, 2020

Some of those challenges, particularly for smaller, local restaurants, include implementing online ordering, creating a digital presence, and offering delivery for the first time. Even before current events arose, online ordering capabilities and digital touchpoints were becoming nearly ubiquitous.

Marketing 231

Marketing Events 231

Modern Restaurant Management

NOVEMBER 29, 2022

Here’s an important – but often overlooked – truth for the restaurant industry: To make your customers to feel valued and appreciated, you must get their orders right! Perhaps they’re understaffed and struggling to keep up with incoming orders. Why is order accuracy so important for a restaurant?

Training 223

Training Communication Customer Service Accounting 223

Modern Restaurant Management

FEBRUARY 29, 2024

Additionally, integrated tech systems improve efficiency, accuracy, transparency, productivity, and more. It’s wise to invest in fully featured software options, which offer audit management and compliance tracking capabilities to maximize the safety of your food, guests, and business. Boost automation. Manage labor shortages.

Customer Service 191

Customer Service Scheduling Sanitation Program Management 191

Modern Restaurant Management

JANUARY 31, 2023

With the Super Bowl and March Madness coming up, restaurant owners should be preparing now in order to capitalize on the influx of online orders. The first step in this process should be analyzing the data from their point-of-sale system – labor costs, game days sales and more.

POS Systems 181

POS Systems Events Back of House Marketing 181

Modern Restaurant Management

JULY 12, 2022

Restaurants continue to face labor and supply chain issues, plus rising food costs. This can be done by calculating your restaurant’s food cost percentage and cost of each dish using reports and data that an integrated point-of-sale can provide. Offer Easy Online Ordering. Be In Charge of Your Own Marketing.

Demo 221

Demo Communication Kitchen Operations Events 221

Modern Restaurant Management

APRIL 11, 2024

By introducing this range of visionary features, the fast-food giant attracts new business by creating an environment where friends and family can enjoy signature food and value. Additionally, digital menus and order-ahead options enhance convenience and offer personalized customization. The key lesson both establishments teach?

Back of House 185

Back of House Presentation 185

Modern Restaurant Management

DECEMBER 20, 2021

The concept goes far beyond a simple online menu or QR code. Every dine-in experience starts with a menu, so having yours available online is the first step to going contactless. However, restaurants have discovered that not all online menus are made the same. Every restaurant should look into hosting its own online ordering.

Catering 226

Catering Pricing Information 226

Modern Restaurant Management

MAY 17, 2022

Customer engagement is guaranteed to increase as customers interact with your restaurant through a dedicated mobile app or QR code system. Promote Online Ordering and Reservations. Online menus are one of the best ways to utilize technology within a restaurant. Include Online Payments with Multiple Fulfillment Options.

Marketing 208

Marketing Reservations Server Information 208

InnQuest

SEPTEMBER 12, 2023

From the moment a guest walks through the doors until their departure, every aspect of their stay is carefully curated through the lenses of hotel operating systems and the adept oversight of a hotel operations manager. High-quality food and beverage services enhance the overall guest experience and can be a significant revenue generator.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

SEPTEMBER 22, 2022

What’s keeping restaurants humming: mobile point-of-sale (POS) units, ordering terminals, tabletop tablets, and tablets for the waitstaff. This includes integrating point-of-sale terminals, fixed and mobile POS devices, and tabletop tablets for easy ordering and paying. Today’s Special: Augmented Reality.

Server 178

Server Budgeting Customer Service Catering 178

Modern Restaurant Management

JANUARY 31, 2024

Many operators are starting to realize that this omni-channel approach is increasingly essential to guest engagement in order to ensure they’re top of mind from the moment customers discover your restaurant (which often begins online) until well after their meal ends.

Multi-Unit Operations 199

Multi-Unit Operations Bookkeeping POS Systems Pricing 199

Modern Restaurant Management

JUNE 30, 2022

Within the F&B sector, the pandemic has spurred the rise in online deliveries, prompting restaurants to upgrade their legacy systems, as a means of meeting customer demands. During the transition to online operating models, there are several challenges that companies could face. Easier Order Management.

Information 167

Information 167

Hospitality Magazine

NOVEMBER 13, 2023

Use a shareable online planner such as Google Calendar, and add all the dates you know (Valentine’s Day, Mother’s Day). There are good QR- code raffle systems so people can enter from their phones Go hard on gift card promotion They’re great for presents, which can lead to repeat business when recipients use them in the new year.

Back of House 147

Back of House Budgeting Scheduling Events 147

Modern Restaurant Management

MAY 17, 2023

Create a Strong Online Presence While platforms like Instagram and TikTok can generate buzz for a restaurant, many Gen Z customers are still looking to traditional platforms like Yelp and Google Maps when choosing a restaurant to visit; therefore, marketing strategies should focus on creating a strong online presence for the overall brand.

Scheduling 186

Scheduling Marketing Pricing Events 186

Modern Restaurant Management

JANUARY 20, 2022

Within a decade, it could be possible for an individual to approach a drive-through in an autonomous vehicle, order through an AI-powered voice ordering assistant, and eat food that was prepared by robots. Voice Ordering. But this technology has even more applications than just ordering on guests' personal devices.

Cost Reduction 204

Cost Reduction POS Systems Marketing Presentation 204

Modern Restaurant Management

DECEMBER 27, 2023

Where Automation Can Help For instance, automated reservation systems and AI-driven customer analytics are enabling restaurants to provide more personalized service, while robotic kitchen assistants are undertaking repetitive cooking tasks, freeing staff to focus on the creative and interpersonal aspects that elevate the dining experience.

Pricing 198

Pricing Customer Service Reservations Training 198

Modern Restaurant Management

OCTOBER 20, 2023

It’s important to start with understanding why you want to rebrand in order to drive the right kind of change. Marketing materials no longer reach the ideal audience Example: Jay’s BBQ is moving from their food truck downtown to a new local strip mall outside town.

Information 179

Information Catering Marketing Server 179

Modern Restaurant Management

JULY 27, 2021

Point of Sale (POS) systems have traditionally been the restaurant’s technological centerpiece, connecting guests, servers, and food through transactions. Gone are the days of archaic paper chit systems communicating orders from the front to back-of-house staff. Too Much Tech Is Not a Solution.

POS Systems 243

POS Systems Server Back of House Front of House 243

7 Shifts

DECEMBER 18, 2023

Slack is a more general employee communication tool that also makes it easy to connect online. With tip payouts, servers share portions of their tips with other staff members, such as bartenders, hosts, and food runners. Kiosk ordering Your busy customers don’t always have time to wait in line.

POS Systems 158

POS Systems Scheduling Reservations Communication 158

Modern Restaurant Management

DECEMBER 12, 2022

However, much changed for food service businesses throughout the peak of the pandemic. During lockdown periods, food service businesses were forced to adapt or die. According to a study by the British Takeaway Campaign, 32 percent of people said that they would continue to order more takeaway food following the pandemic.

Presentation 216

Presentation Accounting Events Information 216

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. consumers being new to ordering meal delivery services (up from 47 percent in March 2021).

Reservations 185

Reservations Marketing Book Information 185

EATER

SEPTEMBER 8, 2023

Square’s point-of-sale system is used by millions of small businesses. Smith Collection/Gado/Getty Images The point-of-sale system has experienced widespread disruptions to multiple services On Thursday, the payment processing company Square experienced a widespread outage. For that, we are truly sorry.

Accounting 109

Accounting Marketing 109

Modern Restaurant Management

APRIL 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. And in 2020, Upserve reported a 783% increase in online orders. It happens automatically on every order.

Front of House 162

Front of House Training Information Events 162

Modern Restaurant Management

OCTOBER 11, 2023

Around 950 million mobile users make online mobile payments , leading to the rise of pay-at-table technology. This allows diners to use a smartphone to scan a QR code at the table, which will take them to a digital menu where they can order and pay before the food even arrives. trillion by 2025.

Customer Service 199

Customer Service Training Information 199