Modern Restaurant Management

JUNE 3, 2025

For restaurant operators striving to cut through the noise and connect with today's diners, understanding the nuances of modern marketing and PR is crucial. What are common mistakes you see restaurant operators making in their marketing efforts and how can they rebound? It's essential for survival and growth.

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Marketing Events Customer Service Budgeting 152

Larry Mogelonsky

JANUARY 20, 2025

(Article originally published by Adam Mogelonsky on Hospitality Net ) Its always illuminating to speak one-on-one with brilliant hotel marketers like Jason Pirock, Head of Marketing for Springboard Hospitality , as I did during our recent Insider Conversation, Mastering Conversions: Crafting an Omnichannel Booking Journey.

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Marketing Book Events Reservations 130

Hotelogix

NOVEMBER 28, 2024

Ever wondered why some hotels consistently outperform their competitors, even in challenging market conditions? The secret often lies in their ability to master market segmentation - a strategy that's becoming increasingly crucial in today's diverse hospitality landscape. 

Marketing 100

Marketing Guest Satisfaction Book Budgeting 100

7 Shifts

OCTOBER 22, 2024

With 90% of diners checking a restaurant online before visiting, you also need a strong online presence to attract and boost reservations. Let’s explore 26 proven online marketing strategies to help your restaurant thrive. To do so, you must have an optimized website and engaging social media profiles.

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Book Marketing Reservations Blog 78

Modern Restaurant Management

JUNE 6, 2025

Video marketing can be your secret weapon. For example, if you have a limited-time seasonal menu or new specials that guests just have to try, a video can create a sense of urgency that drives reservations. Stimulating Local Appeal Local interest is a driving force behind restaurant marketing.

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Marketing Special Events Events Kitchen Operations 88

Social Hospitality

NOVEMBER 20, 2024

People travel more to visit family and friends during this time, leading to an overflow of events, restaurant reservations, hotel bookings, and other seasonal activities. This demand affects those in customer-facing roles and puts a lot of pressure on hospitality marketers. Incorporating giveaways can be particularly impactful.

Marketing 81

Marketing Scheduling Events Blog 81

SiteMinder

MARCH 25, 2025

What is a hotel reservations manager? A hotel reservations manager oversees the entire booking process at a hotel. This includes handling inquiries, managing bookings, confirming reservations, and resolving issues or discrepancies. What does a hotel reservations manager do? What is the reservation department in a hotel?

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Reservations Housekeeping Guest Satisfaction Book 52

eHotelier

JUNE 11, 2025

Whether you’re looking for creative hotel marketing ideas for holidays , planning your hotel marketing calendar for 2025, or simply need fresh ways to attract guests during holiday periods, this guide is here to support your next move. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

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Book Reservations Events Marketing 147

EATER

NOVEMBER 22, 2024

Eater’s holiday gift guides come to life at a two-day holiday pop up market with staff-curated gifts and a hidden cocktail lounge The holidays are in full swing, and this year, we’re celebrating the season with Eater Under Wraps , a two-day holiday shopping event and hidden cocktail lounge with plenty of sweet surprises. Get tickets.)

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Marketing Reservations Presentation Events 107

Modern Restaurant Management

DECEMBER 3, 2024

This holiday season, 67 percent of diners are seeking more than standard reservations, with themed holiday meals (44 percent) and multi-course feasts (39 percent) being the most popular options, according to a survey from Tock. Nearly half (49 percent) of respondents will be seeking a reservation during the 4 to 6 p.m.

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Reservations Special Events Book Guest Retention 88

Revenue Hub

MAY 21, 2025

This capability enables revenue managers to deploy highly targeted marketing campaigns with unprecedented precision, significantly improving conversion rates and maximizing revenue per customer. How Does AI Transform Traditional Customer Segmentation Approaches? What Customer Data Points Prove Most Valuable for AI Analysis?

Marketing 67

Marketing Article Book Customer Service 67

eHotelier

JUNE 10, 2025

Whether you’re looking for creative hotel marketing ideas for holidays , planning your hotel marketing calendar for 2025, or simply need fresh ways to attract guests during holiday periods, this guide is here to support your next move. Suppliers Research Podcast Careers Events All Insights Podcasts eLearning Tech.Ex

Book 130

Book Reservations Events Marketing 130

Hotelogix

NOVEMBER 28, 2024

It automatically updates room availability, rates, and reservations across all these platforms. How to Pick the Right Channel Manager for Your Business There are hundreds of options in the market. Focus your efforts and marketing budgets accordingly. This keeps everything consistent and reduces errors.

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Book Property Management Reservations Pricing 130

Revenue Hub

MAY 9, 2025

NB: This is an article from Cayuga Consulting Subscribe to our weekly newsletter and stay up to date From predictive pricing to generative content , AI is driving a new wave of digital marketing innovation that can directly impact a hotels bottom line. Tools like ChatGPT and Jasper.ai

Marketing 67

Marketing Article Blog Book 67

SiteMinder

MAY 6, 2025

What is a Central Reservation System? A Central Reservation System is a type of reservation software that is used to update and maintain hotel inventory and rate information so that hotels are able to manage guest reservations in real-time. Heres everything you need to know about Central Reservation Systems.

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Reservations Book Information Property Management 52

Revenue Hub

MAY 28, 2025

Along with Google Marketing Live on Wednesday, Google I/O took place this week, and between the two, they announced an incredible list of updates (100+ between the two events!). Generative AI platforms are pushing change across the industry, and it has big implications for hotel organic search marketing. It was a busy week for Google.

Marketing 71

Marketing Book Article Events 71

Revenue Hub

MAY 28, 2025

Silo trap: Marketing runs campaigns, but are they aligned with the actual on-site experience or the capacity of the sales team to convert specific types of leads? This includes your website’s usability, the clarity of your offerings, the efficiency of your reservation system, and the responsiveness of your direct booking channels.

Concierge 90

Concierge Reservations Communication Book 90

Revenue Hub

NOVEMBER 22, 2024

As hotels tap into new markets and platforms, hoteliers must consider the costs and benefits of each channel to determine their true impact.‍ Direct channels Direct channels are those that result in reservations that come straight to your hotel without third-party involvement, which naturally minimizes costs.

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Reservations Book Article Property Management 109

Lodging Magazine

NOVEMBER 18, 2024

In a financial climate once thought to be trending toward lower interest rates, recent market behavior has upended expectations, revealing stubbornly high rates despite the Federal Reserve’s most recent cut.

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Reservations Magazine Marketing 113

Hotelogix

NOVEMBER 19, 2024

It lowers initial investment and mitigates unexpected costs, allowing you to maintain your budgets more prudently - improving hotel amenities, marketing,etc.   With cloud solutions, you don't have to worry about paying extra for feature updates as these are free, eliminating the need for expensive upgrades.

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Demo Housekeeping Maintenance Server 243

Revenue Hub

NOVEMBER 27, 2024

Whether you’re already running a small hotel or just starting out, coupons should be part of your marketing strategy. Coupons have a drastic impact on the effectiveness of any marketing endeavours. They can be a great tool if done with the right marketing strategy. Your reservation system should allow you to do this.

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Reservations Article Marketing Pricing 109

Modern Restaurant Management

FEBRUARY 25, 2025

This shift demands a new approach to local marketing – one that prioritizes and enables nuanced queries, hyper-local engagement, and AI-powered discovery. This technology can boost reservations and foster customer loyalty by promptly addressing inquiries and facilitating bookings. percent of searches were non-branded.

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Information Reservations Customer Service Marketing 130

Hospitality Magazine

FEBRUARY 21, 2024

You want your venue to go the distance — here are some tips to kickstart your marketing strategy this year. Your website should also contain click-through tiles to social media accounts, contact information, a feedback form, a reservations section with a bookings policy, and opening hours.

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Marketing Accounting POS Systems Information 246

Revenue Hub

NOVEMBER 18, 2024

Reduce the number of steps required to complete a reservation, use clear and concise language, and provide visual cues that guide users through the process. Understanding your audience’s preferences and booking patterns can help you tailor marketing strategies and website functionalities to meet their needs better.

Book 109

Book Reservations Article Accounting 109

Social Hospitality

MAY 8, 2025

The world of hotel digital marketing is evolving rapidly. Let’s explore the top trends shaping hotel digital marketing in 2025 and how they can help hotels enhance engagement, boost bookings, and provide memorable experiences. What Are the Key Hotel Marketing Trends for 2025?

Marketing 52

Marketing Travel and Tourism Book Communication 52

eZee Absolute

JANUARY 3, 2025

Ah, the thrill of hotel marketing! As we march into 2025, you as a hotelier and accommodation owner have a unique opportunity to refresh your marketing strategies and win over a new generation of travelers. So, lets roll up our sleeves and dive into the marketing techniques that will make your hotel the talk of the town in 2025.

Marketing 52

Marketing Book Reservations POS Systems 52

Revenue Hub

DECEMBER 4, 2024

NB: This is an article from Demand Calendar Subscribe to our weekly newsletter and stay up to date These tools enable teams to make data-driven decisions at every stage of the guest journey, ensuring that strategies align with market demands and guest expectations. Optimized Revenue: Securing reservations via the most profitable channels.

Book 109

Book Article Information Marketing 109

InnQuest

OCTOBER 17, 2023

Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled. Revenue Maximization: In a bid to maximize revenue, hotels often accept more reservations than their actual room inventory.

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Reservations Book Guest Satisfaction Pricing 221

Revenue Hub

OCTOBER 30, 2024

Hotels face a constant challenge with the dominance of Online Travel Agencies (OTAs) taking share in every market. NB: This is an article from Cogwheel Marketing , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date And then paying 18-23% of their net revenue back for the privilege of getting these bookings.

Book 105

Book Article Marketing Reservations 105

Hotelogix

JANUARY 9, 2025

  Expanding to Newer Markets More travelers are now booking hotel rooms by the hour for flexibility and affordability. The hourly booking market, valued at $16.67 This initiative allows us to penetrate the Tanzanian hotel market. billion in 2019, is projected to reach $25.62 billion by 2027.

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Demo Document Book Marketing 130

Hotelogix

APRIL 24, 2025

If you’re still managing reservations with spreadsheets or juggling operations without digital tools, it’s time to explore how a PMS like Hotelogix can empower your property. Without a centralized system, managing these channels manually increases the risk of double bookings, inconsistent pricing, or even lost reservations.

Book 130

Book Housekeeping Reservations Pricing 130

Modern Restaurant Management

FEBRUARY 24, 2025

No-shows plague the UK hospitality industry, with 12-14 percent of restaurant reservations going unfulfilled, resulting in an estimated £17.6 Beyond the immediate lost revenue from empty reserved tables, these missed bookings disrupt carefully planned kitchen and staffing operations.

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Reservations Communication Book POS Systems 154

Revenue Hub

DECEMBER 12, 2024

NB: This is an article from Cendyn , one of our Expert Partners Subscribe to our weekly newsletter and stay up to date But what if you could level the playing field and tap directly into the corporate travel market, filling rooms year-round and boosting your revenue?

Book 109

Book Article Reservations Marketing 109

Revenue Hub

NOVEMBER 27, 2024

NB: This is an article from Travelboom Subscribe to our weekly newsletter and stay up to date People may travel for leisure only once or twice a year, which means their hotel reservation likely won’t be an impulsive decision. We’ll show you the importance of targeting audiences with lower-funnel content and share some ideas that get results.

Article 109

Article Book Information Marketing 109

Revenue Hub

NOVEMBER 19, 2024

Myth 1: A Siloed System Is Business Intelligence In the hotel industry, it’s common to use separate systems for reservations, property management, customer relationship management (CRM), and accounting. Let’s dive in and discover how dispelling these myths can unlock untapped opportunities for growth and excellence in your hotel.

Guest Satisfaction 108

Guest Satisfaction Reservations Information Article 108

Modern Restaurant Management

DECEMBER 27, 2024

With AI’s growing prominence in marketing discussions this year, brands have begun navigating both its potential and pitfalls. Now, as restaurant marketers prepare for 2025, lessons learned from the past year are shaping a more pragmatic approach, prioritizing tools and strategies that deliver measurable results.

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POS Systems Communication Marketing Pricing 110

Modern Restaurant Management

DECEMBER 19, 2024

According to Statista , the global online food delivery market size was valued at $151.5 billion in 2021 and the meal delivery market is expected to reach more than 192 million users by 2029. One of the most persistent trends in payments technology has been the incorporation of AI-driven solutions and systems, including POS systems.

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Presentation POS Systems Scheduling Catering 178