InnQuest

OCTOBER 17, 2023

Here’s a brief explanation of the reasons why hotel overbookings happen: Uncertain Cancellations: Hotels anticipate a certain percentage of reservations to be canceled. Revenue Maximization: In a bid to maximize revenue, hotels often accept more reservations than their actual room inventory.

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

Revenue Hub

JANUARY 27, 2023

While many property management systems auto-generate simple transactional emails, proper email marketing software for hotels does so much more than the basics. In 2023, hotels need to use email marketing to stay competitive and relevant. In 2023, hotels need to use email marketing to stay competitive and relevant.

Marketing 83

Marketing Guest Satisfaction Property Management Article 83

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

Hotelogix

APRIL 22, 2024

Harnessing hotel data is essential for navigating the modern hospitality landscape, enhancing operational efficiency, and tailoring marketing efforts to meet guest preferences better. Let's explore the insights and strategies for transforming your hotel's data into a robust growth and customer satisfaction tool. What is Hotel Data?

Guest Satisfaction 130

Guest Satisfaction Book Pricing Reservations 130

Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. The report also covers cancellations, no-shows, and temporary reservations for the day.

Housekeeping 147

Housekeeping Reservations Budgeting Book 147

InnQuest

SEPTEMBER 5, 2023

Effective hotel inventory management relies on technology solutions like Property Management System s (PMS), Channel Managers, and Revenue Management Systems (RMS) to automate tasks, analyze data and make informed decisions. Proper maintenance is crucial for guest services and reservations.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Revenue Hub

APRIL 9, 2024

How to Increase Monthly Hotel RevPAR: To enhance monthly RevPAR, hoteliers must adopt strategic approaches that leverage market insights, guest preferences, and current trends. Evaluate Your Digital Marketing: Your hotel’s digital marketing efforts should be strategic and specific. Are there channels you’re missing?

Book 98

Book Reservations Article Marketing 98

InnQuest

JANUARY 23, 2023

However, you can still implement strategies to increase direct bookings and create a better bottom line for your property. Direct bookings are reservations made directly with the hotel rather than through a third-party online travel agency (OTA). To book a demonstration of our award-winning hotel management software , click here.

Book 218

Book Reservations Concierge Blog 218

Hotelogix

OCTOBER 3, 2022

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Reservations 287

Reservations Property Management Book Marketing 287

Boutique Hotel News

DECEMBER 12, 2022

Worldwide: Hotel management system RoomRaccoon has integrated with Cendyn’s Pegasus Central Reservation System (CRS) to enable hotels distribute rates, availability and inventory on global distribution systems. Content will be promoted to an audience of more than 600,000 travel buyers in more than 120 markets. .

Reservations 130

Reservations Information Events Property Management 130

InnQuest

APRIL 3, 2023

For example, using a property management system (PMS) can automate guest check-in and check-out, invoicing, and room assignment tasks. For instance, online booking systems, channel managers, and revenue management software can help you manage reservations, room rates, and availability across different channels.

Property Management 222

Property Management Training Guest Satisfaction Special Events 222

Hotel Business

FEBRUARY 21, 2024

Key highlights of the partnership include: The integration of Cloudbeds’ property management system (PMS) with iHotelier’s central reservation system (CRS) will provide hoteliers with a seamless solution to manage reservations, streamline operations and maximize revenue.

Reservations 72

Reservations Property Management Book Hospitality Management 72

Hotelogix

DECEMBER 25, 2023

A Hotel Property Management System (Hotel PMS System) is a solution that streamlines and automates the daily operations of a hotel. It is a powerful tool that efficiently enables hotel managers/owners to manage guest reservations, room assignments, check-ins, check-outs, billing, housekeeping, and many other essential tasks.

Book 147

Book Reservations Housekeeping Property Management 147

InnQuest

JANUARY 26, 2023

Streamline Daily Operations Automated hotel management solutions communicate and update users and hoteliers as and when rooms are reserved, helping guests make direct bookings via the hotel’s website, third-party portals, or RFP management solutions. Automating your hotel’s processes can be easy and manageable.

Reservations 136

Reservations Housekeeping Property Management Book 136

InnQuest

OCTOBER 3, 2023

Real-time Updates: Thereafter, integration with property management system s (PMS) provides real-time updates on room availability and pricing. This ensures that guests are always presented with accurate information, reducing the likelihood of overbooking or reservation errors. Get in touch with us now!

Guest Satisfaction 221

Guest Satisfaction Information Property Management Blog 221

InnQuest

SEPTEMBER 12, 2023

Understanding Hotel Operations Management Hotel operations management involves overseeing and coordinating all activities within a hotel to ensure its efficient and profitable functioning. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

Maintenance 220

Maintenance Guest Satisfaction POS Systems Housekeeping 220

SiteMinder

NOVEMBER 20, 2023

Through the partnership, Cendyn customers can now gain full access to SiteMinder’s revenue platform to complement the capabilities they receive through Cendyn’s central reservation system (CRS), which for the sixth consecutive year was voted the ‘Best Central Reservations System’ at the 2023 Hotel Tech Awards.

Reservations 105

Reservations Information Property Management Marketing 105

PhocusWire

NOVEMBER 17, 2022

Lexicon's customers and partners can now join the California-based platform, which offers reservation, marketing and distribution services to property managers.

Reservations 75

Reservations Property Management Marketing 75

Hotel Owner

DECEMBER 9, 2022

Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, announced the company is positioned as a “Major Player” in the IDC MarketScape: Worldwide Hospitality Property Management Systems 2022 Vendor Assessment (doc #US48098122, November 2022).

Property Management 98

Property Management Communication Information Reservations 98

InnQuest

SEPTEMBER 28, 2022

Key Pillars of a Guest-centric Cloud Property Management System. When it comes to producing a top-notch guest experience, your hotel management system is your best asset. Functionalities: Property management software that is difficult to use only results in lost customers and increased support costs. To Wrap It Up.

Property Management 130

Property Management Catering Housekeeping Maintenance 130

Revenue Hub

AUGUST 24, 2023

Hoteliers and marketing executives in the hotel industry are faced with a multitude of challenges, including budgeting, marketing decisions, selecting appropriate distribution channels, and proper pricing. Subscribe to our weekly newsletter and stay up to date One solution is to optimize Marketing & Sales with data-driven measures.

Pricing 84

Pricing Budgeting Article Reservations 84

Revenue Hub

JULY 4, 2023

How can you maintain (and even grow) ADR and occupancy in a softening market? Accommodating groups is much easier when you’re set up to handle group bookings smoothly with a property management system that includes group folios for managing room blocks, reservations, group check-ins, billing, and more.

Pricing 73

Pricing Reservations Property Management Article 73

Revenue Hub

MARCH 11, 2024

Understanding CLV can also provide insight into where in the customer lifecycle guests fall off, where and when they spend the most , and what marketing or loyalty tactics can be optimized based on that information. Combine this report with numbers from your Custom Reservation Report for your desired date range.

Reservations 83

Reservations Book Article Information 83

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry. Learn more about our solutions here !

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

Revenue Hub

APRIL 5, 2023

NB: This is an article from WebRezPro To stand out in such a competitive market, hotels need to provide individually relevant (and therefore memorable) guest experiences , the key to which lies in guest data. And if your website booking system is integrated with your property management system (PMS), you don’t have to enter any data twice.

Reservations 94

Reservations Book Information Property Management 94

SiteMinder

OCTOBER 26, 2022

With a total of 180 rooms, the hotel established its existence among local & international guests by providing offline and online reservations. The challenges of managing online room allotment. Managing hotel bookings from various channels is a common challenge for all properties that Bali Garden Beach Resort has also faced. “I

Reservations 105

Reservations Pricing Book Property Management 105

Revenue Hub

JUNE 1, 2023

A Hotel Channel Manager is an essential tool that not only helps manage multiple channels but also provides valuable data for informed distribution decisions. Most cloud-based channel managers, including STAAH , are integrated with a hotel’s property management system (PMS), making the booking process even more seamless.

Book 78

Book Reservations Article Pricing 78

InnQuest

NOVEMBER 24, 2022

This means using a hotel reservation system and other software to keep everything organised and efficient — especially when it comes to customer communications. . A CRM system is a software solution designed for managing customer relationships across different communication channels. Reduced Customer Support and Marketing Costs .

Communication 130

Communication Book Reservations POS Systems 130

SiteMinder

MARCH 13, 2024

However, unique channels like Airbnb, Mr and Mrs Smith , or Lastminute.com can also provide strong reservation and revenue opportunities. Best hotel reservation app Determining the best hotel reservation app depends on how you define it, because it will mean different things to travellers and hotels.

Book 78

Book Reservations Blog Housekeeping 78

STAAH

MAY 30, 2023

A Hotel Channel Manager is an essential tool that not only helps manage multiple channels but also provides valuable data for informed distribution decisions. Most cloud-based channel managers, including STAAH , are integrated with a hotel’s property management system (PMS), making the booking process even more seamless.

Book 82

Book Reservations Article Download 82

Hotel Business

APRIL 1, 2024

By Hooman Shahidi The electric vehicle (EV) market in the U.S. As more hotels deploy EV chargers and incorporate charging into their expanding portfolio of guest amenities, there are three ways in which property managers can leverage next-generation EV chargers to improve guest engagement, satisfaction and loyalty.

Accounting 75

Accounting Property Management Guest Satisfaction Download 75

Revenue Hub

NOVEMBER 2, 2023

Marketing efforts are usually front of mind when it comes to boosting bookings, but what’s behind a good marketing strategy? NB: This is an article from WebRezPro In more ways than one, your property management system (PMS) is at the heart of driving reservations—not just managing them.

Book 91

Book Guest Services Article Marketing 91

STAAH

JANUARY 16, 2024

There is no set formula to increase a hotel’s revenue, it can be achieved by creating a good promotion plan, tapping into sources of ancillary revenue , upselling and other marketing strategies. Dynamic pricing is a modern hotelier’s most effective strategy for revenue management. Here are 10 strategies: 1. Optimise ancillary revenue.

Pricing 84

Pricing Book Reservations Training 84

Revenue Hub

NOVEMBER 14, 2023

Your property management system (PMS) isn’t there so that you can spend an afternoon playing with all the cool features , as fun as that may be. Analytics To steer an effective business strategy, you need to know how your property is performing and how it compares to others within the market.

POS Systems 62

POS Systems Reservations Book Pricing 62

Revenue Hub

NOVEMBER 2, 2022

If your hotel is losing online reservations to OTAs, it’s time to adjust your strategy, beginning with your booking engine. Most customers research a property directly before making a reservation, which means you likely have them on your site and ready to book, so why aren’t they? ENCOURAGE BOOKINGS WITH FOMO MARKETING TACTICS.

Book 78

Book Reservations Communication Information 78

Hotelogix

NOVEMBER 13, 2023

In addition, you can maintain their loyalty by offering them discounts for future reservations.    Utilizing technology and analytics software to predict and manage overbookings - With the availability of technology and analytics software, creating and executing an overbooking strategy is now a cakewalk.

Book 147

Book Reservations Training Customer Service 147

Revenue Hub

JUNE 7, 2023

Furthermore, a booking engine can enable upselling and cross-selling opportunities by showcasing additional services, such as spa treatments or restaurant reservations, during the booking process. This data can be analyzed to gain market insights into guest behaviour, identify trends, and create targeted marketing campaigns.

Book 80

Book Guest Satisfaction Pricing Reservations 80