Modern Restaurant Management

FEBRUARY 2, 2024

With their ability to connect various facets of restaurant operations and provide real-time data and insights, networking solutions present a powerful tool for overcoming these challenges and setting a new standard for efficiency and customer service in the industry.

Customer Service 189

Customer Service Front of House Communication Training 189

Modern Restaurant Management

MAY 24, 2023

For example, the host stand was custom-built to allow for multiple people to operate the front of house simultaneously and the 3,000-bottle wine cellar rises two stories high and serves as the backdrop for the school’s wine appreciation class. We also prepared a formal Schematic Design presentation for approval.

Presentation 167

Presentation Front of House Training Magazine 167

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Scheduling 158

Scheduling Front of House Training Customer Service 158

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

Training 179

Training Front of House Back of House Sanitation 179

Les Roches

DECEMBER 28, 2023

Front of house positions Front of house (FOH) refers to operations in the public-facing section of the restaurant. Let’s go over four key front-of-house roles. These are strategic jobs that require overseeing kitchen staff, food production and front-of-house teams.

Front of House 52

Front of House Server Back of House Training 52

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. You can approach thinking about this skill in two different ways: General Experience : This pertains to less formal business training. Undercooking.

Back of House 148

Back of House Front of House Server Download 148

Hotel Owner

FEBRUARY 20, 2024

There are instances where technology, while efficient, risks diluting the sense of occasion, particularly for front of house within luxury hospitality. These technologies can automate repetitive tasks, allowing staff to focus on delivering a personalised service to guests.

Catering 52

Catering Front of House Guest Satisfaction Budgeting 52

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. Think of a way to get at the core of an idea and present it quickly. Frequently asked questions.

Scheduling 158

Scheduling Training Front of House Back of House 158

7 Shifts

JANUARY 31, 2024

A better description might be a balancing act that presents new and unique challenges every day. It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. General maintenance Restaurant management requires being ever-present and extremely attentive.

Scheduling 78

Scheduling Front of House Training Customer Service 78

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

Les Roches

DECEMBER 29, 2022

This can present challenges, for example, a lack of cultural awareness and not hearing diverse voices can create unhappy teams and a poor customer experience. But diversity also presents unique opportunities. At Les Roches, we pride ourselves in on-the-job training that exposes you to real-world hospitality work environments.

Travel and Tourism 86

Travel and Tourism Training Front of House Customer Service 86

Hospitality Magazine

DECEMBER 7, 2022

The spaces allow back- and front-of-house staff to get out of a venue and experience the cycle of planting a seed and watching it grow into an ingredient. Select venues are taking on the challenge of becoming as close to self-sufficient as possible (just take a look at Brae, Margan and O.My) via their own farms and kitchen gardens.

Front of House 246

Front of House Bookkeeping POS Systems Reservations 246

Modern Restaurant Management

JUNE 2, 2021

Or, once a menu item is being reviewed, in that micro-moment the up-sell items can be presented as a "goes well with" item. By integrating perks and incentives in real-time, order sizes and cheque sizes increase. These opportunities not only increase cheque size but also provide a much better customer experience.

Concierge 197

Concierge Server Front of House Back of House 197

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling.

Server 144

Server Training Front of House Back of House 144

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

APRIL 3, 2023

Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation. They include: Hiring and training employees The first step in being a restaurant manager is hiring the right staff.

Budgeting 52

Budgeting Customer Service Communication Training 52

Modern Restaurant Management

MARCH 10, 2021

This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way.

Back of House 189

Back of House Front of House Reservations Information 189

7 Shifts

DECEMBER 8, 2020

The benefits of employee contests can impact all areas of your business and employee lifecycle—from sales to engagement to training. Have a cocktail or menu competition The next time you are changing up your menu, open up a slot for an item that will be created by a member of your kitchen or front of house staff.

Front of House 148

Front of House Server Events Special Events 148

OpenTable

AUGUST 10, 2023

A quality candidate should have several years of experience in different front-of-house roles. Train interviewers on physical cues A good interviewer will do more than ask questions. If they’re not presenting positively in this setting, they probably won’t perform much better under pressure.

Server 111

Server Front of House Information Definition 111

The Restaurant Times

MARCH 7, 2023

The aim is to observe how chefs prepare and present their meals regularly, not only when serving a food critic. Cleanliness Keeping your Front-Of-House and Back-Of-House clean is crucial to providing your customers with a wonderful dining experience.

Front of House 52

Front of House Procurement Back of House Training 52

The Restaurant Times

JULY 5, 2020

Not only must the staff be trained to follow the new safety guidelines, but restaurants must also be mindful of various customer touchpoints that may present risks. Menus or card machines that were earlier passed on across different tables will now require more attention as customers might perceive them as unsafe. .

Sanitation 90

Sanitation Communication Front of House Pricing 90

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Provide Ongoing Career Development or Training. Another key strategy is talent management. Compensate with Bonuses and Raises.

Scheduling 148

Scheduling Server Communication Training 148

Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Les Roches

AUGUST 12, 2022

This is likely to include organizing staff rotas, coordinating front-of-house teams, managing stock and inventory, dealing with any customer complaints and making sure all quality standards and health and safety regulations are adhered to. Hire and train the best people. 6 ways to manage your hotel’s business.

Communication 52

Communication Housekeeping Customer Service Training 52

The Restaurant Times

FEBRUARY 26, 2023

Upsell Orders Happy hours present a wealth of opportunities for upselling – the skill of slightly raising the price of a customer’s order – making them so financially rewarding. Train Your Staff Your staff is an important part of pulling off a profitable happy hour. In addition, you should schedule employee shifts most productively.

POS Systems 52

POS Systems Pricing Front of House Marketing 52

Modern Restaurant Management

MARCH 25, 2021

This is the perfect tool for training, and in fact can be programmed with phantom tickets —non-food-related orders— to remind staff to take on other tasks. Where a KDS helps operational efficiencies in the BOH, waitlisting and seating management technology assists your front-of-house (FOH) in the same way.

Back of House 88

Back of House Front of House Reservations Information 88

MBB Hospitality

NOVEMBER 23, 2019

You should also avoid posting your most popular menu items without regard for presentation or giving the kitchen staff time to properly prepare the meal. Inadequate Front House Training. Provide your front-of-house staff with this information so they can properly promote the menu items.

Pricing 52

Pricing Information Front of House Communication 52

EATER

JULY 6, 2022

For 15 years , Stone Barns had been as much an education center as a farm, devoted to turning schoolkids into engaged “ food citizens ” and training young farmers. When leadership began presenting these ideas to staff in 2019, a number of Stone Barns employees vocally disagreed with the new direction. The Stone Barns 2.0

Training 91

Training Presentation Workshop Budgeting 91

7 Shifts

NOVEMBER 17, 2020

Sales: If the employee works a front-of-house role, review their upselling efforts in your POS. Poor performance could lead to probation and extra training, while outstanding performance could lead to promotions. Attendance: Is this person always on time, or are they always late and ask to drop a lot of shifts?

Download 148

Download Scheduling Communication Accounting 148

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. Next year, we will see even greater adoption of technologies that lend to operational efficiencies – in both the back- and front-of-house. For example, BOHA!

Events 230

Events Sanitation Marketing Communication 230

Hotelogix

OCTOBER 18, 2023

User-Friendly Interface An intuitive and user-friendly interface is essential to ensure that hotel staff across various departments can quickly learn and navigate the system without extensive training. Train Your Staff 👉Provide comprehensive training to your staff on how to use the new POS system.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

EATER

JULY 6, 2022

The chef chosen to run it, Dan Barber, had trained in France and at California restaurants Chez Panisse and Campanile, both famed for their dedication to working with seasonal ingredients from small farms. It was just the most embarrassing thing ever; not only was it in front of my team, but it was with cameras.”.

Front of House 130

Front of House Server Back of House Information 130

EATER

JUNE 2, 2021

With its glowing purple lights, drag shows, and cast of boundary-pushing chefs and front-of-house staff, Lil’ Deb’s has created a new sort of institution in the world of queer hospitality. A classically trained ballet dancer, Rainey leapt through the packed dining room, twirling and extending in every direction.

Server 98

Server Training Definition Front of House 98

Modern Restaurant Management

SEPTEMBER 14, 2021

” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. Annual DEI Training will be required and provided for judges and committee members. ?

L&D 173

L&D Accounting Marketing POS Systems 173