Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

Training 179

Training Front of House Back of House Sanitation 179

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. The way to run great shifts is to get out ahead and schedule pre-shift meetings. Teaching and lessons.

Scheduling 158

Scheduling Training Front of House Back of House 158

Les Roches

DECEMBER 28, 2023

Front of house positions Front of house (FOH) refers to operations in the public-facing section of the restaurant. Let’s go over four key front-of-house roles. These are strategic jobs that require overseeing kitchen staff, food production and front-of-house teams.

Front of House 52

Front of House Server Back of House Training 52

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

Synergy Suite

NOVEMBER 30, 2023

Operating a thriving restaurant involves more than merely presenting delectable dishes and designing a welcoming ambiance. Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

DECEMBER 27, 2019

Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling. When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming.

Server 144

Server Training Front of House Back of House 144

Les Roches

APRIL 3, 2023

Restaurant managers must be knowledgeable about every aspect of their business, from front-of-house restaurant operations to food preparation and presentation. They include: Hiring and training employees The first step in being a restaurant manager is hiring the right staff.

Budgeting 52

Budgeting Customer Service Communication Training 52

Les Roches

MAY 24, 2023

You’ll also be responsible for planning staff training , such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

Les Roches

MAY 9, 2023

You’ll also be responsible for planning staff training, such as making sure front-of-house staff know how to use any PoS (point-of-sale) system that you use, and ensuring that your kitchen staff all have appropriate food safety and sanitation training.

Front of House 52

Front of House Communication Hospitality Management Customer Service 52

7 Shifts

NOVEMBER 17, 2020

During onboarding, explain how performance reviews work, why they’re important, when staff can expect them, and how they are scheduled. Schedule performance reviews Give team members several weeks' notice that performance review season is approaching. Create a digital sign-up sheet for scheduling performance reviews.

Download 148

Download Scheduling Communication Accounting 148

7 Shifts

AUGUST 15, 2022

For instance, were you responsible for restaurant employee scheduling or managing a log book ? For example, what is the shift schedule like, and who manages that? Do you offer any continuing training or education opportunities?” My manager approved, and I presented him with the gifts and apologized again. How to Answer.

Scheduling 158

Scheduling Communication Special Events Training 158

Modern Restaurant Management

OCTOBER 16, 2019

Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level. This new offering from Rouxbe comes at the right time, as there is a significant need for an industry-wide training option on the key fundamentals of plant-based cooking.” ” Presto's New Vision.

Marketing 126

Marketing Training Maintenance Pricing 126

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. You can approach thinking about this skill in two different ways: General Experience : This pertains to less formal business training. Undercooking.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

MARCH 16, 2022

Take note of employees who demonstrate initiative, integrity, or management potential and present them with special projects, training responsibilities, and other developmental opportunities. Provide Ongoing Career Development or Training. Get Staff Buy-in On Scheduling. Another key strategy is talent management.

Scheduling 148

Scheduling Server Communication Training 148

7 Shifts

MAY 15, 2023

Payroll jargon and processes aren't intrinsically complicated; they're usually just presented in difficult-to-understand ways. Employers need to track hours, calculate wages, manage shift schedules , and maintain employee records. This schedule can be difficult to run manually for managers with more than a handful of employees.

Scheduling 78

Scheduling Document Information Server 78

Modern Restaurant Management

DECEMBER 16, 2019

For the first time, Tripleseat conducted a survey to share with leaders in hospitality the amount of hours professionals put into each event to make sure that every one of their clients' events are a success, as well as their experience in the industry, type of training received, salary earned, among others.

Events 128

Events Pricing Marketing Cost Reduction 128

OpenTable

AUGUST 10, 2023

A quality candidate should have several years of experience in different front-of-house roles. Train interviewers on physical cues A good interviewer will do more than ask questions. If they’re not presenting positively in this setting, they probably won’t perform much better under pressure.

Server 111

Server Front of House Information Definition 111

The Restaurant Times

FEBRUARY 26, 2023

Upsell Orders Happy hours present a wealth of opportunities for upselling – the skill of slightly raising the price of a customer’s order – making them so financially rewarding. Train Your Staff Your staff is an important part of pulling off a profitable happy hour. In addition, you should schedule employee shifts most productively.

POS Systems 52

POS Systems Pricing Front of House Marketing 52

Modern Restaurant Management

MARCH 11, 2020

We’re also supporting operators with the right tools to help front-of-house staff sell new menu items and deliver the highest-quality experience every day.” Tools to Simplify Staff Training. ” Spring Scoop highlights include: Elevated, Upsell-Worthy Bar-and-Grill Favorites. SpotOn Secures $50M Funding.

Procurement 154

Procurement Marketing Scheduling Events 154

Modern Restaurant Management

SEPTEMBER 14, 2021

” “Many of our TEAM Members stay a long time with TSFR – a testament to our accountable culture, family atmosphere and commitment to training and development,” said Bill Angott, President and Chief Executive Officer at TSFR. Annual DEI Training will be required and provided for judges and committee members. ?

L&D 173

L&D Accounting Marketing POS Systems 173

Modern Restaurant Management

AUGUST 11, 2021

” Founded by classically-trained chef Dave Kopushyan and three friends in early 2017, Dave’s Hot Chicken initially opened as a parking lot pop-up and now has 17 brick-and-mortar locations in the U.S. and Canada. The Red Chickz Expands in California. The Red Chickz is making its mark on the West Coast.

Marketing 180

Marketing Events Training Front of House 180

Modern Restaurant Management

JUNE 19, 2020

launched the Ecolab Science Certified Program, a comprehensive program combining advanced chemistry with new public health training and audit verification to deliver a higher standard of cleanliness for public health and food safety required due to the COVID-19 pandemic. Benefits anyone who has a busy schedule. Ecolab Inc.

Sanitation 145

Sanitation Information Marketing Document 145

7 Shifts

APRIL 12, 2023

We both traveled there and we found this program that would train you to become a master mezcalier. We looked at the back of house, we looked at the front of house, we looked at bartenders and what did everyone make prior to this. And then our first trip to Oaxaca, in Southern Mexico, was in 2014. And it stuck.

Server 78

Server Definition Front of House Back of House 78

Modern Restaurant Management

DECEMBER 31, 2019

Menus need to diversify to keep patrons coming back for more, but more personalized options mean more training for staff. In 2020, restaurants will have no choice but to respond to that need by reframing the employee experience for their hourly staff and offering up flexible scheduling options. Off-premise dining is here to stay.

POS Systems 138

POS Systems Marketing Training Pricing 138

EATER

JULY 6, 2022

For 15 years , Stone Barns had been as much an education center as a farm, devoted to turning schoolkids into engaged “ food citizens ” and training young farmers. When leadership began presenting these ideas to staff in 2019, a number of Stone Barns employees vocally disagreed with the new direction. The Stone Barns 2.0

Training 92

Training Presentation Workshop Budgeting 92

EATER

MAY 20, 2020

The groups behind Safety First plan to release more front of house guidance soon. Managers should be trained to: send staff home if they feel ill, implement flexible sick leave policies, and not wait on official notes from healthcare providers to verify a worker is sick or ready to return to work.

Sanitation 102

Sanitation Communication Front of House Information 102

EATER

MAY 14, 2020

The groups behind Safety First plan to release more front of house guidance soon. Managers should be trained to: send staff home if they feel ill, implement flexible sick leave policies, and not wait on official notes from healthcare providers to verify a worker is sick or ready to return to work.

Sanitation 98

Sanitation Communication Front of House Information 98