Sat.Jul 11, 2020 - Fri.Jul 17, 2020

article thumbnail

How to Market Your Restaurant During and After COVID-19

Modern Restaurant Management

With dining rooms having been shut down for the majority of 2020, the only option for people to visit their favorite restaurants has been through takeout or delivery. COVID-19 has transformed the restaurant and hospitality industry, which means that restaurants need a new approach to promoting and marketing their business to health and safety-conscious diners.

Marketing 215
article thumbnail

Managing Your Restaurant’s Maintenance & Sanitization During COVID-19

7 Shifts

The COVID-19 health crisis has created a new emphasis on sanitization, health, and social distancing in businesses of all types—and restaurants are no exception. Enhanced focus on sanitization and social distancing have become the minimum restaurant operating requirements during the pandemic. Many restaurants have reset their health and wellness policies to include a wide range of COVID-19 preventative measures to ensure new operating protocols are being implemented effectively including staff r

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Confirmed: Taco Bell’s Potato Menu Items Will Live No Más

EATER

Potato dishes among those on the chopping block as part of Taco Bell’s menu streamlining efforts. | Photos: Taco Bell. The fast-food chain is axing multiple fan favorites as part of a menu overhaul in August It’s official: Taco Bell is axing all its potato dishes, among other offerings, in a big menu revamp scheduled for August 13. This impending menu overhaul, which has been circulating in the form of panicked rumors over the past week, was confirmed in a new release on Taco Bell’s website toda

article thumbnail

Coronavirus Canapés and the Moral Bankruptcy of Fine Dining

The Restaurant Manifesto

Returning to normal is a step back for an already backward industry. The post Coronavirus Canapés and the Moral Bankruptcy of Fine Dining appeared first on THE RESTAURANT MANIFESTO.

128
128
article thumbnail

Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

article thumbnail

Three Ways Post-Pandemic Customers Will Permanently Change the Restaurant Industry 

Modern Restaurant Management

"COVID-19 has disrupted, and will likely continue to disrupt, business models and plans. But in some ways, it’s accelerated the adoption of trends that would have taken four to five years to become a reality." The restaurant industry has been one of the hardest hit by COVID-19, with sales dropping 40 percent during the month of May, according to Black Box Intelligence.

More Trending

article thumbnail

To Make Better Mexican Food at Home, Get to Know These Chiles

EATER

Photo-illustration: Eater. Once you know how to work with chiles, it’s easy to make salsas, marinades, and more Homemade salsas are unquestionably better than runny store-bought brands. They’re also easy to make. And yet we’ve all attended a party where the cook went all out creating beautiful hors d’oeuvres, and then dropped a jar of Pace Picante right in the middle of their Martha Stewart moment.

Marketing 121
article thumbnail

In it Together: reinventing the industry with Andrew Zimmern & Rohini Dey

OpenTable

OpenTable’s webinar series, In it Together , tackles key topics facing the industry during the COVID-19 crisis. What does hospitality look like in a time of emergency? How can we support our communities today, both financially and emotionally? Hosted by our COO Andrea Johnston, the platform brings together restaurant leaders and experts to foster conversation and share advice during uncertain times.

article thumbnail

Boost Your Restaurant Brand with Social Media

Modern Restaurant Management

Every day, more than 3.5 billion people sign onto social media to check what’s going on in the world. That’s about 45 percent of the global population, all tapping into the social sphere to see who’s going where and what businesses like yours have to offer. Is your restaurant putting itself front and center or have you unintentionally silenced your brand’s voice?

Download 202
article thumbnail

Restaurant Tenants Renegotiate Rent and Mortgages

Restaurant Engine

A new report confirms what many already knew: mortgage delinquencies are hitting record highs. To be specific, 6.1% of total U.S. mortgage borrowers are delinquent on payments — their worst rate since January 2016. Not included are an additional 8% of mortgages now in forbearance. For retail borrowers like restaurateurs, delinquencies hit an all-time high of 18% in June and could be as bad as 69% , depending on location.

article thumbnail

Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

article thumbnail

Imperfect COVID-Era Takeout? One Star.

EATER

Casimiro PT/Shutterstock. As restaurants struggle during the pandemic, many owners wish Yelp would do more than appeal to its users to be “empathetic and patient” When Arsalun Tafazoli opened his first restaurant, each bad review felt like a punch to the gut. “I can still remember that anxiety,” he says. “You put everything you have into building this place, and someone goes on this platform and just says something shitty.

article thumbnail

Create More Reasons for Customers to Order Online with these Proven Tips

The Restaurant Times

Over the years, the online ordering culture has flourished and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. Providing online food ordering facilities is also considered a proven restaurant marketing strategy that tends to increase the restaurants’ revenue, sales, and profit margin.

article thumbnail

MRM Research Roundup: Mid-July 2020 Edition

Modern Restaurant Management

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. Financial Trends Insights. According to the latest Financial Trends Insights from Black Box Financial Intelligence™ , based on data from the week ending June 28, restaurants sales continue improving.

Marketing 195
article thumbnail

Restaurant Employees Await Congressional Unemployment Decision

Restaurant Engine

Although many restaurant owners had trusted government indications that most of the country would be fully operational by now, 22 states have either reversed or paused reopenings altogether. As of July 13, California restaurants must cease sit-down dining service statewide. Nationwide, seated diners yesterday according to OpenTable data are still 64% lower than pre-coronavirus levels.

article thumbnail

Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

article thumbnail

White Castle Is Testing Out a Robot Line Cook Named Flippy

EATER

White Castle announced plans to pilot a robotic chef named Flippy in the fall. | Photo: rblfmr /Shutterstock. Plus, the 20th anniversary of Anthony Bourdain’s ”Kitchen Confidential, ” and other news to start the day White Castle will be the first fast-food chain to install a robotic cook. Human grill cooks had a good run, but the age of the robot burger flipper may be on the horizon.

115
115
article thumbnail

What Are Some Super Creative Ways to Promote Social Distancing?

BizBash

You’ve got questions; we’ve got editors to hunt down the answers. Send questions to editorial@bizbash.com.

66
article thumbnail

How Are Tech Trends Shifting in a Post-COVID-19 World?

Modern Restaurant Management

This edition of MRM's "Ask the Expert” features advice from EZ-Chow Inc. Please send questions to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Now that restaurants are focused on re-opening and there is some light at the end of the proverbial tunnel, a few technological changes, updates and reconfigurations are taking place across the country.

Server 187
article thumbnail

New FDA Safety Blueprint and Cyclospora Warnings for Fresh Express Salads

Restaurant Engine

Over 546 people have been sickened by bagged salad products containing iceberg lettuce, red cabbage, and carrots due to Cyclospora contamination. According to the Illinois Department of Health, “the outbreak appears to be ongoing” and there is a 3-6 week lag between exposure to Cyclospora and confirmation of an outbreak. These are the symptoms of Cyclospora infection.

article thumbnail

Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

article thumbnail

The Best Food Comics and Graphic Novels to Help You Escape

EATER

A panel from Hungry Ghosts | Berger Books. From Anthony Bourdain’s “Hungry Ghosts” to “The Mushroom Fan Club” by Elise Gravel, these books will leave you entertained and hungry If you’re like me, you take comfort in books. Fiction is the best escapism, but sometimes — say, in the midst of a global pandemic — processing a block of text feels too overwhelming, and I’d rather get lost in a book filled with a dazzling array of colors.

Book 114
article thumbnail

This week in restaurant news: Uber and Postmates, racial justice, service in the “new normal”

OpenTable

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week? Uber to Buy Postmates for $2.65 Billion – CNN. After rumors of an acquisition last week, Uber announced Monday that it had agreed to buy Postmates for $2.65 billion in an all-stock deal, creating the world’s second-largest delivery platform (after Grubhub/Just Eats Takeaway).

Server 40
article thumbnail

AI Flips into White Castle and Resetting America

Modern Restaurant Management

In this edition of MRM News Bites, we feature robots in fast food, virtual education and chef-inspired, plant-based ice cream. White Castle Employs Flippy the Robot. White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry.

article thumbnail

Forced Restaurant Reclosures in Florida, California, New Mexico

Restaurant Engine

Florida has been breaking all the wrong records this month, including an all-time high COVID-19 death count today. Congresswoman Donna Shalala said yesterday that “the virus is totally out of control in Florida” and “a lot more people are going to die.” Miami’s ICU hospital beds are 62% full. The city’s COVID-19 ICU hospital beds are 108% occupied, meaning that there is already spillover to non-COVID-19 beds.

76
article thumbnail

No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

article thumbnail

The Any Occasion Add to Cart Gift Guide

EATER

Eater. A consistently updated list of recommendations from Eater’s shopping newsletter Since May I’ve had the pleasure of helming Eater’s shopping newsletter, Add to Cart , spotlighting the latest in cooking tools, food books, and drinks; merch for a good cause; and all the tableware and food-themed home goods that I would very much like to own (and thus, that I hope will pique your interest enough to click that “add to cart” button).

Book 114
article thumbnail

Why Collecting Customer Data Is Vital To The Growth Of Restaurants

The Restaurant Times

Customer Data is vital for the long term sustainability of any business. However, for the restaurant business, customer data is also integral for growth and expansion. When this information is captured, tracked, and optimized, it helps restaurants improve their performance, provides a competitive edge, and allows them to align products and services according to customer preferences.

article thumbnail

Research Can Be Key for Restaurants Reeling from COVID-19

Modern Restaurant Management

The restaurant industry is difficult in the best of times, let alone when a worldwide pandemic forces closures, customers are forced to stay in their homes, told to social distance for months, and state government regulation telling owners and managers when you reopen shops or when they can be at half capacity. Sadly, many restaurant owners have no GPS to lead them out of the pandemic wilderness.

article thumbnail

Systemwide Twitter Hack Occurring Now

Restaurant Engine

There is a large hack of various Twitter accounts occurring currently. Small business owners of all kinds, including restaurateurs, should be wary of any claims being tweeted today. Owners should also take immediate action to safeguard their social accounts and linked applications. Photoshopped versions of alleged tweets from President Donald Trump , including one written in Arabic, and tweets from assorted heads of state around the globe are circulating on social media.

article thumbnail

Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.