Modern Restaurant Management

AUGUST 19, 2020

Restaurants have been quick to adapt to the changing COVID-19 environment by implementing systems that offer curbside pickup and delivery while aggressively marketing their local takeout and outdoor dining options. They sold wine bottles where possible and cocktails to go, a concept that was, until now, illegal in most states. Now that the initial dust has settled, restaurants are starting to think long term again.

Pricing 227

Pricing Information Communication Presentation 227

7 Shifts

AUGUST 19, 2020

The restaurant industry has a reputation for high staff turnover. 2018 saw a record high 74.9% staff turnover —and while a portion of this statistic is inevitable given the demographic of restaurant employees ( more than a third are students or teenagers whose jobs and circumstances change more frequently), this figure represents a problem that needs to be resolved.

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Training POS Systems Communication Document 148

EATER

AUGUST 17, 2020

Join Eater editors from SF, Chicago, and Atlanta on August 24 as they discuss the issues facing bar owners and employees right now Eater Talks: What About the Bars? Monday, August 24 — 1:00 p.m. ET. Picture your typical bar: liquor flowing, lights turned low, a closely-packed crowd, with strangers approaching strangers seemingly without any qualms. The appeal of bars is the very thing that makes them such risky spots for COVID-19 transmission.

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Restaurant Engine

AUGUST 17, 2020

Two restaurant industry experts share their insights regarding the state of the restaurant industry. Debby Soo, OpenTable’s new CEO, discussed on television her outlook for U.S. restaurants amid the COVID-19 downturn. She also added thoughts on Canadian operations. Secondly, Upwork’s Chief Economist Adam Ozimek contributes his thoughts. Ozimek also operates an independent restaurant in Lancaster, Pennsylvania; he describes it as an all-in-one restaurant, bowling alley, arcade, and ba

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Sanitation Scheduling Reservations 102

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

Modern Restaurant Management

AUGUST 20, 2020

COVID-19 has changed how the foodservice world operates. Many restaurants and dining establishments are looking to implement new innovations heading into 2021. One trend gaining traction is touchless technology. Whether it's in the form of sinks or payment, hands-free solutions could be part of the new normal even in a post-COVID world. As the demand for contactless options continues to grow, you don't want your business on the outside looking in.

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Sanitation Marketing Pricing 204

EATER

AUGUST 17, 2020

Photo by VALERIE MACON/AFP via Getty Images. Hospitality lawyer Jasmine Moy visits Eater’s Digest this week The biggest factor determining whether a restaurant or bar business can survive this pandemic — more important than pivots or its customer base or neighborhood — is the relationship between the tenant and the landlord. Or more specifically, the willingness of said landlord to cut said tenant a deal.

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Beverage Operations Document Bookkeeping Communication 117

Restaurant Engine

AUGUST 18, 2020

Yo’ Mama’s Restaurant. Although national statistics and insights from restaurant lobbyists on Capitol Hill can be helpful, sometimes the best place to go for real advice is a local owner-operator. So we called Crystal Peterson, co-owner of a legendary eatery in Birmingham, Alabama. This is what Yo’ Mama’s has to say. “Well, COVID-19 happened.

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Back of House Reservations Training Pricing 85

Modern Restaurant Management

AUGUST 18, 2020

At the beginning of the pandemic, Paul Dioguardi, owner of Colorado-based Hickory House Ribs, realized there was only so much he could do with the amount of available restaurant tables so he decided to focus on growing the catering side of the business. The brand has two locations – Aspen and Parker– and specializes in Danish baby back ribs and our in-house smoked meats with homemade side dishes. “Our marketing plan has always been to get new people to try our food,” he s

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Marketing Catering Pricing 193

7 Shifts

AUGUST 20, 2020

The 1894 Lodge , a culinary and communal staple in rural New Washington, Indiana, places a special emphasis on its history. The restaurant is located in a 200-year-old building–the first building in town, which in its past has been a Masonic lodge, a school, and a movie theater. Now, the building is the home of The 1894 Lodge, a bar and restaurant with a unique, chef-driven menu loaded with comfort food.

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Scheduling Communication POS Systems Budgeting 78

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

EATER

AUGUST 20, 2020

James Beard Foundation. And no chef and restaurant awards will be handed out in 2021, either There will be no James Beard Awards handed out to outstanding chefs and restaurants this year. After first committing to a virtual ceremony last month, instead of the usual Chicago awards gala, the James Beard Foundation announced today that it will not announce 2020 winners, which would have been chosen from the already-announced list of chef and restaurant awards finalists.

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Restaurant Engine

AUGUST 20, 2020

One in four restaurants will permanently close by the end of the year, costing the country millions of jobs and at least one full percentage point of GDP. Yet for many of the country’s large and publicly traded restaurants, business would seem to be nothing but all-time highs. Disproportionate beneficiaries of government stimulus, prestigious banking relationships, and large capital buffers, their valuations tell the candid story of the U.S. recovery.

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Pricing Magazine Marketing 76

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

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Download Marketing Information Sanitation 193

7 Shifts

AUGUST 18, 2020

The restaurant industry has irreversibly changed due to the COVID-19 pandemic. Traditional strategies for driving additional revenue in your restaurant such as new menus items, events, catering, or pop-ups have been displaced by changed consumer habits, regulatory guidelines, and dine-in restrictions. While this rapid change has led to a number of restaurants closing up permanently it has also given rise to a host of new and exciting opportunities for restaurants to make money and grow their bus

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Catering Events Marketing 78

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

EATER

AUGUST 18, 2020

George Wirt /Shutterstock. Property owners with bullish views and big cash reserves see no reason to give tenants any breaks Every day, David Helbraun feels like banging his head against the wall. A founding partner and chairman at Helbraun Levey, a New York City-based hospitality law firm with more than 1,000 clients in the city alone, the former entrepreneur and coffee bar owner is struggling to help restaurant owners desperate after months of COVID-19-related closures, restrictions, and incom

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Reservations Marketing Information 108

OpenTable

AUGUST 16, 2020

Every week we’re rounding up some of our favorite articles with trends and tidbits from the world of restaurants. Tell us: what made your reading list this week? The Eater Guide on How to Help – Eater. As the coronavirus pandemic continues to affect the lives of Americans, as benefits run out for millions, and as food and drink businesses struggle to keep their doors open, the industry needs support.

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Article Pricing 59

Modern Restaurant Management

AUGUST 17, 2020

Until recently, Beyond Green Sustainable Food Partners was mainly a foodservice consulting company for schools and other large institutions, and we catered food to preschools on the side. Because of the pandemic, our consulting business is on hold while we focus solely on catering. Although this means that we are now down to just 20 percent of our business, we are able to stay afloat financially by applying the same waste reduction efficiencies in our own work that we pass on to our consulting c

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The Restaurant Times

AUGUST 18, 2020

The food delivery market is booming, and the online food delivery segment is projected to grow to $365 billion by 2030 globally. Going by the food delivery statistics in the UAE, the food delivery sector is expected to grow at an annual rate of 6% and likely to continue for the next five years. Considering the high rentals and the thin profit margins of a traditional restaurant, many foodservice operators are now pivoting towards an online delivery model or cloud kitchen model in the UAE that is

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POS Systems Front of House Marketing Kitchen Operations 52

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

EATER

AUGUST 21, 2020

James Beard Foundation. While some industry heavyweights have chosen to forgo their nomination because of the pandemic, others are doing it for less clear reasons — and, in one case, because of an anonymous abuse allegation It’s been a turbulent year for the James Beard Foundation and its esteemed namesake awards. As the restaurant industry continues to suffer the combined effects of a pandemic and an economic crisis, the organization has canceled the Chef and Restaurant Awards ceremony for both

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Information 110

Hotel Management Network

AUGUST 17, 2020

Apple Hospitality REIT has acquired the new 105-room Hyatt House and 154-room Hyatt Place hotels in Tempe, Arizona, US in a deal valued at about $64.6m. The post Apple Hospitality buys Hyatt hotels in Arizona, US appeared first on Hotel Management Network.

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Modern Restaurant Management

AUGUST 21, 2020

Tapping into the Southern hospitality that’s part of its DNA, Sonny’s BBQ added its first-ever Chief Kindness Officer (CKO) when the chain launched a ‘Q the Kindness platform. “We wanted Sonny’s to be an amplifier for kindness and to bring kindness back to the forefront of everyday action,” said Peter Frey, Sonny's chief brand officer. “To do this we wanted to put our stake in the ground for something positive.” The CKO was tasked with spreadin

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Communication Events Marketing 181

Eat Restaurant Management

AUGUST 17, 2020

Restaurant surveys are an important tool for improving customer satisfaction. Many restaurants are incorporating surveys into their strategy to harvest valuable data points and feedback that can be used to make impactful decisions across customer service, menu design and operations. Regularly surveying guests is one of the most powerful ways to set in motion a process of continual on-going improvement as well as keeping up with new trends and staying ahead of the competition.

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Customer Service Marketing 52

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

EATER

AUGUST 19, 2020

For my immigrant family, outdoor recreation was not part of our usual vacation plans. Could learning to camp be the pandemic escape I needed? Wei Tchou is a Brooklyn-based writer and former non-camper working on a book about her family and the cultural history of ferns. “I know you can do it,” said Salem, smiling at me with encouraging eyes, even though I didn’t know the first thing about building a campfire.

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Book Sanitation Presentation 113

BizBash

AUGUST 20, 2020

While this summer's philanthropic galas and balls were taken off the calendar, that doesn't mean we can't revel in the steal-worthy design ideas of past events.

Events 47

Events 47

Modern Restaurant Management

AUGUST 18, 2020

Beyond just ensuring consumer health and safety , restaurants now reopening to the public need to create new marketing, entertainment and advertising strategies for incoming customers—especially now that live music could be unsafe, and just playing songs on a speaker might not be enough. Numerous reopening rules, from customer capacity limits to masks and curfews , are making it harder for restaurants to navigate this new landscape while also keeping customers engaged.

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Marketing 176

The Restaurant Times

AUGUST 21, 2020

At food establishments, hygiene plays a massive role in building brand image and ensuring customer footfall. In the UAE, hygiene is culturally given the utmost importance. To ensure that restaurants follow proper guidelines regarding the hygiene standards, a comprehensive food safety system has been announced. As part of the initiative, customers have access to the full hygiene record of any restaurant they choose to visit on their smartphones.

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Maintenance POS Systems Sanitation Training 52

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.