Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. This report is critical to maintaining smooth operations and ensuring guest satisfaction.

Housekeeping 147

Housekeeping Reservations Budgeting Book 147

Revenue Hub

MARCH 18, 2024

It involves collecting, processing, and analyzing data to gain insights that can inform decision-making, improve customer service, optimize operations, and enhance the overall guest experience. Enhanced Marketing Strategies: Data analytics allows for creating more targeted and effective marketing campaigns.

Travel and Tourism 87

Travel and Tourism Customer Service Guest Satisfaction Article 87

InnQuest

JUNE 8, 2023

Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Virtual assistants are available 24 hours a day, smart devices integrate technology into the guest experience, and more. weather, events) and market trends to predict future booking demands.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Revenue Hub

JULY 19, 2023

NB: This is an article from Lybra , one of our Expert Partners In this article, we delve into ten comprehensive strategies that can help you drive revenue and enhance guest experiences. Not only does it provide potential guests with necessary information, but it also offers a platform to highlight unique selling points.

Pricing 89

Pricing Article Strategic Planning Guest Satisfaction 89

Les Roches

MARCH 6, 2024

This article looks into the intricacies of brand strategy in marketing, exploring its definition, key elements and development process. By understanding the fundamentals and the role of branding in driving business success, marketers can develop more impactful and cohesive strategies to elevate their brands in the eyes of consumers.

Marketing 52

Marketing Communication Brand Management Information 52

Revenue Hub

JANUARY 11, 2024

Data-Driven Marketing Campaigns In the quest for optimal resource allocation and marketing ROI, hotels are turning to data. By tracking and analysing customer journeys through cookies, hotels gain insights into guest behaviour, engagement, and other valuable metrics.

Guest Satisfaction 82

Guest Satisfaction Pricing Guest Retention Catering 82

SiteMinder

FEBRUARY 14, 2024

Keeping up with new trends in tourism is crucial for hotel owners to stay competitive and meet the evolving expectations of guests. Increased revenue opportunities Trends towards personalised travel experiences open avenues for upselling tailored services, from customised room settings to bespoke tour packages, directly impacting revenue.

Travel and Tourism 59

Travel and Tourism Marketing Catering Book 59

InnQuest

AUGUST 25, 2022

GuestTouch, a leading guest experience and reputation management solution for hotels has announced a partnership with InnQuest to provide hotels with integrated guest services. InnQuest is a leading software platform in the vertical market developing solutions for the hospitality industry.

Property Management 130

Property Management Guest Satisfaction Hospitality Management Customer Service 130

InnQuest

OCTOBER 25, 2023

By examining conversations and interactions with guests, hotels can access vital information regarding guest preferences, pain points, and areas requiring enhancement. This data can be harnessed to refine marketing strategies, optimize service offerings, and boost overall operational efficiency.

Guest Satisfaction 130

Guest Satisfaction Reservations Book Information 130

Revenue Hub

JULY 24, 2023

The worst part is if hotels at the destination start a price war to attract more guests, the results will be lower revenue for all, and no additional guests will travel to the destination because the hotel rooms are cheap. Consider all potential savings, costs, and the impact on your staff and customers.

Maintenance 79

Maintenance Travel and Tourism Special Events Guest Satisfaction 79

Revenue Hub

JULY 11, 2023

NB: This is an article from Lybra , one of our Expert Partners Amid a sea of considerations, ranging from efficient staff management and impeccable property upkeep to top-tier customer service, revenue management emerges as a critical linchpin. An RMS often includes features for real-time rate shopping and competitive set benchmarking.

Pricing 64

Pricing Book Article Events 64

Revenue Hub

APRIL 3, 2023

It’s all about anticipating and reacting to demand, adapting to market trends, and using the right analytics to boost revenue growth. Think about everything that a typical guest experiences when they book a room at your hotel. and post-stay (check-out, guest satisfaction surveys, follow-up emails and promotions, etc.).

Guest Satisfaction 71

Guest Satisfaction Book Reservations Article 71

InnQuest

FEBRUARY 3, 2023

Prioritize the guest experience and genuinely provide exceptional customer service. However, you can use multiple upselling techniques to provide a seamless guest experience without being too pushy. Inform your guests about unique deals by emailing guests about them.

Book 220

Book Reservations Communication Pricing 220

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Operations management in the hospitality industry is a broad term.

Travel and Tourism 59

Travel and Tourism Book Housekeeping Customer Service 59

SiteMinder

JANUARY 8, 2024

This can involve the management of anything related to the hotel industry and requires knowledge of distribution strategy, finance and accounts, customer service, staff management, marketing, catering management, hotel administration and more. Operations management in the hospitality industry is a broad term.

Travel and Tourism 52

Travel and Tourism Book Housekeeping Customer Service 52

SiteMinder

FEBRUARY 25, 2024

Hotel brands are unique identities created by hotel chains or individual hotels to stand out in the market. They represent a mix of services, designs, and experiences tailored to different types of guests, such as luxury seekers or budget travellers. These leading brands often command higher prices and a loyal following.

Catering 52

Catering Budgeting Guest Satisfaction Marketing 52

SiteMinder

JULY 23, 2023

Pricing: The nightly rate or total cost of the stay, often adjustable based on factors like the number of guests and the season. For guests, it’s a platform that allows them to explore various accommodation options, discover unique stays, and book with confidence based on verified information and reviews.

Book 52

Book Information Accounting Pricing 52

Modern Restaurant Management

OCTOBER 4, 2021

The report also highlights that consumers favored self-service or digital ordering over ordering from restaurant team members, which for some brands could address the crippling labor shortage facing restaurants throughout the country. The data further signaled that price increases have had a significant impact on consumer restaurant habits.

Download 170

Download Pricing Marketing Communication 170

Hotel Business

JULY 26, 2023

Hotels have risen to the challenge by ratcheting up staffing and doubling down on customer service. Power 2023 North America Hotel Guest Satisfaction Index (NAGSI) Study , released today, staff service garners the highest level of satisfaction among all guest experience factors measured.

Guest Satisfaction 98

Guest Satisfaction Pricing Customer Service Communication 98

Modern Restaurant Management

DECEMBER 17, 2020

Service-related mentions became more positive by 6.0 The crucial intent to return metric also became more positive during November, an encouraging sign showcasing restaurants’ efforts in driving guest satisfaction in the middle of the pandemic. percentage points year over year.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

Revenue Hub

APRIL 19, 2024

NB: This is an article from Tripleseat Subscribe to our weekly newsletter and stay up to date This technology’s primary goal is to centralize and streamline all customer data. For your hotel, your CRM software tools become a way to implement a customer focused strategy. How is CRM Used in the Hotel Industry?

Guest Satisfaction 98

Guest Satisfaction Catering Information Document 98

SiteMinder

OCTOBER 10, 2022

Whether it’s to keep up with the rest of the market or to find ways to differentiate yourself from the competition, understanding the standard hotel room dimensions in your local area can help you to provide the best possible offering for your guests. Price point. Table of contents. Average hotel room size. Hotel star rating.

Travel and Tourism 52

Travel and Tourism Budgeting Guest Satisfaction Marketing 52

Les Roches

OCTOBER 23, 2023

Sales and marketing are exciting and rewarding fields in travel, tourism and hospitality. There are many roles in hospitality management that allow you to work as part of the fast-paced world of sales operations and marketing campaigns, such as sales manager, event management or marketing manager.

Marketing 52

Marketing Strategic Planning Travel and Tourism Guest Satisfaction 52

SiteMinder

FEBRUARY 25, 2024

Visible apps are those the guest will directly interact with, such as a chatbot or price comparison tool. On the other hand, non-visible apps won’t be seen by guests and will focus more on your own performance, such as conversion tracking and marketing programs. Table of contents Why are booking plugins so powerful?

Book 52

Book Reservations Pricing Communication 52

Revenue Hub

SEPTEMBER 4, 2023

While it gives an idea of revenue efficiency and capacity utilization, it ignores significant factors like operational costs, customer acquisition costs (CAC), and guest satisfaction. Focusing solely on revenue may overshadow the efforts put into guest satisfaction, leading to a disheartened team.

Guest Satisfaction 88

Guest Satisfaction Pricing Article Customer Service 88

SiteMinder

NOVEMBER 22, 2023

Social media and destination marketing tactics are recommended here. Keeping their options open will still be a priority but they will be looking to create a shortlist of options to book so they can make their final decision by comparing features, location, price and more which we’ll discuss later. Will you have better reviews?

Book 100

Book Blog Information Communication 100

Xotels

NOVEMBER 23, 2023

It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. Read the articles below: Top 5 Essential Hotel Management Tips for The Perfect Guest Experience How to Make Your Hotel Stand Out? Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

Xotels

NOVEMBER 23, 2023

It encompasses a wide array of tasks that span various departments, all working in harmony to deliver exceptional guest experiences and optimise business performance. Read the articles below: Top 5 Essential Hotel Management Tips for The Perfect Guest Experience How to Make Your Hotel Stand Out? Read our article about Top Hotel Trends.

Housekeeping 40

Housekeeping Maintenance Article Concierge 40

SiteMinder

NOVEMBER 22, 2023

Common issues include inconsistent customer service, challenges in managing online reputation, and fluctuating occupancy rates. Operational hurdles such as staff turnover, outdated technology, and inefficient resource management can also impact service quality.

Book 52

Book Budgeting Marketing Customer Service 52

Xotels

SEPTEMBER 7, 2023

Running a successful hotel demands not only a passion for exceptional guest experiences but also a deep understanding of numerous intricacies to ensure revenue management, finance, marketing, and operations all keep running perfectly. Marketing Strategies: impactful marketing is pivotal to capturing the attention of prospective guests.

Communication 52

Communication Marketing Information Article 52

Xotels

SEPTEMBER 7, 2023

Running a successful hotel demands not only a passion for exceptional guest experiences but also a deep understanding of numerous intricacies to ensure revenue management, finance, marketing, and operations all keep running perfectly. Marketing Strategies: impactful marketing is pivotal to capturing the attention of prospective guests.

Communication 52

Communication Marketing Information Article 52

SiteMinder

NOVEMBER 24, 2023

Evaluating SiteMinder reviews enables accommodation providers to determine its suitability for their specific needs and operational requirements, allowing them to invest in solutions that align with their business goals and increase overall efficiency, guest satisfaction, and revenue results. That’s why I always prefer SiteMinder.

Reservations 52

Reservations Book Information Definition 52

Modern Restaurant Management

MAY 7, 2021

It also continues its rapid growth internationally by adding franchise development deals for France, Morocco, Egypt, Kuwait, and Bahrain to its international market now totaling 64 stores. “It’s a very exciting time and we’re thrilled for new markets to experience our beloved handmade donuts in their own neighborhoods.

Marketing 173

Marketing Multi-Unit Operations Training Accounting 173

Modern Restaurant Management

AUGUST 19, 2020

Artificial Intelligence bots manage customer service interactions, asking clarifying questions to gather the necessary details. Today’s artificial intelligence (AI) technology allows a proprietor to “learn” a customer’s shopping habits, menu preferences, and more, and market to them accordingly.

Budgeting 227

Budgeting Health & Safety Sanitation POS Systems 227