Modern Restaurant Management

NOVEMBER 15, 2022

Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.

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Pricing Communication Marketing Training 191

Hotelogix

APRIL 22, 2024

Harnessing hotel data is essential for navigating the modern hospitality landscape, enhancing operational efficiency, and tailoring marketing efforts to meet guest preferences better. Let's explore the insights and strategies for transforming your hotel's data into a robust growth and customer satisfaction tool.

Guest Satisfaction 130

Guest Satisfaction Book Pricing Reservations 130

InnQuest

SEPTEMBER 5, 2023

Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Effective management ensures that rooms are allocated efficiently and priced competitively. These are managed as inventory and must be scheduled and priced accordingly.

Guest Satisfaction 218

Guest Satisfaction Maintenance Pricing Book 218

Metasphere

OCTOBER 26, 2023

By integrating automated systems for efficient bookings, personalized guest services, and seamless check-in experiences, hotels are not only adapting to the evolving needs of their customers but also prioritizing guest satisfaction in an era where opinions hold significant sway over business success.

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Guest Satisfaction Training Workshop Catering 52

SiteMinder

OCTOBER 10, 2023

What is hotel price monitoring? Hotel price monitoring is a crucial practice that involves tracking the prices of hotel rooms, both within your own portfolio and across competitors. This data-driven approach enables you to make informed pricing decisions , ensuring you remain competitive in the market while maximising revenue.

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Pricing Guest Satisfaction Information Catering 59

SiteMinder

OCTOBER 10, 2023

What is discount pricing? Discount pricing is a revenue management strategy where prices are lowered temporarily or for certain conditions to attract guests and boost occupancy rates. By offering discounted prices, hotels aim to increase demand, especially during off-peak periods, without compromising on profitability.

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Pricing Guest Satisfaction Book Events 59

Revenue Hub

APRIL 17, 2024

Rapidly advancing technology and ever evolving guest expectations have given rise to the opportunity for substantial transformation in roles traditionally siloed into the areas of marketing and revenue management. At the same time, marketing existed at the brand level and largely in the form of printed ads, collateral, and consortiums.

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Marketing Information Budgeting Reservations 86

Revenue Hub

SEPTEMBER 27, 2023

This is why is very common that in the industry most hoteliers put all their effort on transactional marketing. NB: This is an article from Bookboost This means the focus is mainly on short-term relations with guests, and once the transaction is done (the booking is made), the relationship ends.

Marketing 91

Marketing Guest Satisfaction Reservations Book 91

Revenue Hub

JULY 13, 2023

Imagine a world where your hotel knows what a guest wants even before they do. NB: This is an article from RateGain A world where your pricing strategy is not just about numbers, but about understanding choices, dreams, and the urge to travel. Revenue managers are no longer just setting prices based on supply and demand.

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Pricing Book Guest Satisfaction Article 97

InnQuest

JULY 10, 2023

Wondering how to map out the perfect hotel market segmentation strategy that keeps your hospitality business ahead of the curve? As markets continue to prioritize brands that cater to individual preferences the best, every business’s success depends on how well it offers personalized experiences to end-users.

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Marketing Catering Budgeting Pricing 130

Revenue Hub

FEBRUARY 21, 2024

In the dynamic world of hospitality, the UK market stands out as a beacon of innovation and adaptation, particularly in the realm of hotel revenue management. Hotels are increasingly employing sophisticated tools to analyse vast amounts of data, from booking patterns to guest preferences.

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Guest Satisfaction Pricing Article Book 90

InnQuest

OCTOBER 3, 2023

This efficiency extends to check-in and check-out processes, leading to shorter wait times for guests and improved staff productivity. This accuracy not only improves guest satisfaction but also minimizes disputes and the associated administrative burden. These options include credit cards, mobile payments and digital wallets.

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Guest Satisfaction Information Property Management Blog 221

InnQuest

SEPTEMBER 12, 2023

It encompasses tasks such as front office operations, housekeeping, food and beverage services, maintenance, sales, marketing and financial management. The goal is to provide excellent guest experiences while maximizing revenue and maintaining cost control. Train your staff to prioritize guest needs and provide exceptional service.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Revenue Hub

OCTOBER 18, 2023

NB: This is an article from Userguest , one of our Expert Partners This data is a goldmine for crafting targeted marketing campaigns and optimising revenue strategies. Personalised Marketing Campaigns One of the most potent ways to leverage user booking behaviour is by creating personalised marketing campaigns.

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Book Marketing Pricing Guest Satisfaction 82

InnQuest

OCTOBER 17, 2023

They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Hotel Overbooking: Concerning or Not?

Reservations 221

Reservations Guest Satisfaction Book Pricing 221

Revenue Hub

FEBRUARY 20, 2024

NB: This is an article from JLNPR Subscribe to our weekly newsletter and stay up to date Due in part to the advances of marketing technology and the wealth of customer data available due to online bookings, hyper-personalization has come front and center, as a must-do for hotels to secure more bookings, encourage repeat customers (more revenue!)

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Marketing Concierge Information Guest Satisfaction 92

STAAH

MAY 24, 2023

Market insights can provide a comprehensive understanding of market trends, guest preferences and industry dynamics. STAAH MAX users can analyze market insights and make informed decisions. Booking.com has introduced a feature that provides Market Insights into what bookers are searching for in your region.

Marketing 79

Marketing Guest Satisfaction Information Pricing 79

InnQuest

MARCH 2, 2023

In this blog post, we will be discussing six essential steps to successful hotel management: Successfully manage their properties Increase revenue Provide a positive experience for guests Understand Your Customers The first step to successful hotel management is understanding your customers.

Customer Service 224

Customer Service Training Guest Satisfaction Property Management 224

Revenue Hub

MARCH 22, 2024

In the contemporary landscape of hospitality industry, data-driven decision-making has emerged as a pivotal tool for maximising profitability and elevating guest satisfaction in hotels. COMPETITIVE BENCHMARKING: Analysing competitor pricing, market demand, and trends is imperative for hotels to stay ahead in the game.

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Pricing Guest Satisfaction Information Book 96

Revenue Hub

AUGUST 7, 2023

Subscribe to our weekly newsletter and stay up to date By leveraging sophisticated technologies and analyzing vast amounts of data, revenue management analytics empowers hoteliers to make informed decisions that drive revenue, enhance guest satisfaction, and secure a competitive edge.

Guest Satisfaction 87

Guest Satisfaction Pricing Article Book 87

Revenue Hub

MARCH 7, 2024

Guests in the pre-booking phase, either transient or group, have so many touchpoints throughout their journey, where do we, as marketers, start? As an agency owner, it’s disappointing to see agencies approach clients with a price list or set of packages, asking them to pick. What market trends are at play?

Marketing 101

Marketing Book Budgeting Guest Satisfaction 101

eZee Absolute

JANUARY 16, 2024

These blogs offer a wealth of knowledge on a variety of topics relevant to the modern hotelier, from revenue management and guest experience to marketing strategies and emerging trends. Our next blog on the top hospitality blogs of 2023 list is a guide to hotel digital marketing. What Are Some of The Important Hotel Reports?

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Blog Guest Satisfaction Pricing Marketing 102

InnQuest

OCTOBER 24, 2023

Data Ownership With direct bookings, you have access to valuable guest data that can be used to personalize guest experiences, tailor marketing efforts, and make data-driven decisions to enhance your hotel’s performance. They often have a broad customer base, allowing you to attract different types of guests.

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Reservations Book Pricing Guest Satisfaction 130

Revenue Hub

APRIL 23, 2024

By segmenting guests accordingly, properties can increase revenue and enhance guest satisfaction. This shift towards personalized experiences can lead to tangible outcomes such as improved guest loyalty, increased revenue streams, and enhanced operational efficiency.

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Guest Satisfaction Article Information Budgeting 84

Revenue Hub

AUGUST 29, 2023

NB: This is an article from Catala Consulting This approach is pivotal in optimizing financial performance and driving both revenue growth and guest satisfaction. Its core principle is the sale of the right product to the right customer, at the right time and for the right price. Why is Revenue Management Imperative for Resorts?

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Guest Satisfaction Pricing Strategic Planning Article 83

Revenue Hub

DECEMBER 1, 2023

In the hotel industry, profitability is increasingly influenced by a variety of market changes, including the introduction of new technologies, shifting consumer preferences, and fluctuating operational costs. However, legacy hotel technologies often constrain the transition to attribute-based pricing.

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Pricing Guest Satisfaction Presentation Article 92

Revenue Hub

JANUARY 17, 2024

Profitability and guest satisfaction during the quiet periods require creative marketing strategies and attractive special offers. The ability to respond quickly to changing market conditions is crucial. Effective revenue management requires flexible pricing that adapts to real-time demand profiles.

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Pricing Guest Satisfaction Article Blog 94

Hotelogix

JANUARY 30, 2024

In this context, reports are critical as they provide key insights into your hotel's operations, from housekeeping to finance, marketing, and guest preferences. This report is critical to maintaining smooth operations and ensuring guest satisfaction. Benefits of these reports Here they are.

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Housekeeping Reservations Budgeting Book 147

Revenue Hub

APRIL 4, 2024

Guests today relish hyper-personalized experiences and tailored offers throughout their stay. With this in mind, hotel executives should leverage guest data to customize offerings and experiences to enhance guest satisfaction and drive loyalty. By 2024, 75% of hotels are expected to use AI for personalized pricing.

Book 88

Book Guest Satisfaction Customer Service Pricing 88

InnQuest

APRIL 3, 2023

Maximizing Revenue in a Competitive Market Implementing a dynamic pricing strategy can improve revenue management and help hotels maximize profits. With real-time, automatic rate optimization, hotels can adjust rates dynamically in response to demand fluctuations, ensuring they are competitively priced.

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Property Management Training Guest Satisfaction Special Events 222

Revenue Hub

FEBRUARY 29, 2024

Offering steep discounts to quickly fill rooms could diminish the value of your inventory and establish an expectation of lower prices among guests. Plus, in today’s competitive market, there’s no guarantee that guests will pay premium prices, leaving you with empty rooms and increasing costs.

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Guest Satisfaction Pricing Article Accounting 89

Revenue Hub

JANUARY 25, 2024

Concerns over Price and Additional Services A significant number of negative reviews were related to price concerns. There were 694 negative mentions about “price,” with a staggering 95.4% This feedback indicates that guests, already paying high amounts for rooms, feel that the high prices for incidentals are excessive.

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Pricing Guest Satisfaction Article Marketing 80

Les Roches

MARCH 6, 2024

This article looks into the intricacies of brand strategy in marketing, exploring its definition, key elements and development process. By understanding the fundamentals and the role of branding in driving business success, marketers can develop more impactful and cohesive strategies to elevate their brands in the eyes of consumers.

Marketing 52

Marketing Communication Brand Management Workshop 52

Revenue Hub

SEPTEMBER 11, 2023

NB: This is an article from innQuest Managing your hotel’s inventory efficiently can significantly impact your bottom line, guest satisfaction and overall operational effectiveness. Dynamic Pricing Strategies: Implement dynamic pricing to adapt room rates to real-time demand fluctuations.

Pricing 102

Pricing Guest Satisfaction Article Book 102

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. For your hotel, your CRM software tools become a way to implement a customer focused strategy. and facilitate smoother communication.

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Guest Satisfaction Catering Information Document 86

Hotelogix

OCTOBER 18, 2023

👉At its core, a Hotel Reservation System centralizes and automates the booking process, simplifying guest interactions and hotel operations.    👉It offers real-time information about room availability, pricing, and amenities, allowing potential guests to make informed decisions and quickly secure their reservations.

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Reservations Book Information Guest Satisfaction 100

InnQuest

JUNE 8, 2023

Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations. Virtual assistants are available 24 hours a day, smart devices integrate technology into the guest experience, and more. weather, events) and market trends to predict future booking demands.

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Maintenance Guest Satisfaction Pricing Marketing 135