Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

Concierge 197

Concierge Server Front of House Back of House 197

7 Shifts

JANUARY 10, 2024

As a chef himself, he noticed the pay imbalance between the front and back of house. Servers came in and worked four and a half hours, [whereas] my chefs started working yesterday. Servers came in and worked four and a half hours, [whereas] my chefs started working yesterday. Servers love it. of their sales.

Server 88

Server Front of House Back of House Communication 88

7 Shifts

JANUARY 10, 2024

As a chef himself, he noticed the pay imbalance between the front and back of house. Servers came in and worked four and a half hours, [whereas] my chefs started working yesterday. Servers came in and worked four and a half hours, [whereas] my chefs started working yesterday. Servers love it. of their sales.

Server 78

Server Front of House Back of House Communication 78

Modern Restaurant Management

SEPTEMBER 15, 2023

Let’s say your POS is offline; this has significantly increased the likelihood of order errors and miscommunication between front-of-house and back-of-house staff. Alternatively, if a menu item is no longer available, it may not be reflected in the POS systems for servers to be aware of.

POS Systems 208

POS Systems Front of House Back of House Server 208

EATER

JULY 24, 2020

Hosts, bartenders, servers, and any other front-of-house workers take the greatest risk by sharing indoor space with customers, who may or may not show symptoms even if they’re infected with COVID-19. A restaurant employee may be more or less likely to catch the novel coronavirus from a customer depending on their position.

Server 125

Server Back of House Front of House Information 125

Modern Restaurant Management

JANUARY 11, 2024

For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. A customer will complain, the expo line will get backed up, a server may fall and drop an order. Set goals for your staff.

Budgeting 166

Budgeting Server Front of House Back of House 166

Modern Restaurant Management

OCTOBER 25, 2023

To get through a long shift, chefs, managers, servers, hosts and waitstaff need to make wise decisions and take care of their health. Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. isolation in back of house). Working in a restaurant is a marathon, not a sprint.

Front of House 188

Front of House Workshop Training Back of House 188

Modern Restaurant Management

FEBRUARY 8, 2022

The rule looks at workers through the lens of three main types of work: tip-producing work (serving guests), work that directly supports tip-producing work (preparing to serve guests), and work that is not tip-producing (back-of house tasks and maintenance). Servers wear many hats, and to stay in compliance, need many job codes.

Back of House 197

Back of House Maintenance Training Server 197

EATER

JULY 7, 2023

To make the case for service fees, many restaurateurs have insisted that they’re a way to make pay more equitable between front-of-house workers like hosts and servers and kitchen workers like line cooks and dishwashers. Now, the fees have inspired a lawsuit at Los Angeles hot spot Jon & Vinny’s.

Server 96

Server Front of House Pricing Back of House 96

7 Shifts

NOVEMBER 16, 2021

For example, when guests leave a $20 tip at a restaurant, they might assume the entire amount goes to their server. However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Bartenders.

Server 78

Server Communication Back of House Scheduling 78

7 Shifts

DECEMBER 16, 2021

Notable increases in shifts schedules for Back of House Manager (125%) , Dish/Prep (117%), Cook (111%) and notably, Driver (85%) are indicative of the shift towards off-premise dining brought upon by the pandemic.

Back of House 78

Back of House Scheduling Training Server 78

Modern Restaurant Management

NOVEMBER 2, 2022

One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. In the same way that the duties of a server differ from that of a cook, so should the criteria that the interviewer looks for in respective candidates.

Front of House 158

Front of House Back of House Server Customer Service 158

Modern Restaurant Management

MAY 18, 2020

Maintaining a distinct separation between front-of-house and back-of-house. Creating a buffered, contactless front-of-house. Best practices for approaching front-of-house and back-of-house operations. Rethinking roles and responsibilities front-of-house and back-of-house.

Front of House 208

Front of House Back of House Sanitation Information 208

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

Communication 172

Communication Server Front of House Back of House 172

OpenTable

MARCH 1, 2023

Office setting, front of house, or back of house? Office setting Though servers and cooks are the first roles that spring to mind when thinking about restaurant jobs, there are many other positions in the business. Most restaurant server uniforms are simple combinations of pants and button-down shirts in neutral colors.

Front of House 52

Front of House Server Back of House Bookkeeping 52

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. For servers, baristas, and other food industry employees, it can already feel like we’re competing with customers’ phones for their basic respect.

Server 118

Server Communication Back of House Download 118

EATER

MAY 3, 2021

For servers and bartenders, fewer patrons means less tips — which means that they’re putting their health at risk while making less money than they would on unemployment. The dangers are even more acute for back-of-house staff, like line cooks and dishwashers. “We

Back of House 145

Back of House Server Definition Pricing 145

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Back of House 189

Back of House Front of House Reservations Information 189

7 Shifts

APRIL 3, 2023

We all know for the longest time that the back of house employees have been underpaid for decades in the restaurant business. Leaving the sub-minimum wage behind, Button worked with Just Economics to determine a living wage for Asheville, North Carolina, and based their base pay rate for front and back-of-house employees around it.

Back of House 148

Back of House Front of House Server Budgeting 148

7 Shifts

OCTOBER 20, 2021

What if the back of house is perfectly staffed, but you have servers hanging out without customers? It's like having the best restaurateur in the world, in your ear all day long,” says Jessie Williams, Director of IT at Main Squeeze Juice Co. 7shifts Operations Overview Report. Break down labor budgets by department.

Scheduling 167

Scheduling Budgeting Back of House Server 167

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. For example, if you manage a restaurant that regularly does 150 covers on a Tuesday and a server can do 30 covers in an 8-hour shift, then you'll likely need 5 servers. Divide the production standards by the number of customers.

Scheduling 167

Scheduling Server Communication Information 167

EATER

JULY 8, 2020

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

Server 104

Server Front of House Back of House Marketing 104

EATER

AUGUST 10, 2021

Eric Sze, Eater 2021 New Guard member and chef-owner of 886 restaurant in Manhattan, says that he considers himself a “very lucky owner” and hasn’t had too much trouble bringing staff back. Currently, 886 offers back-of-house employees an hourly wage between $18 to $20, and front of house usually sees a minimum of $25.

Back of House 101

Back of House Front of House Scheduling Server 101

Les Roches

AUGUST 10, 2023

What are front-of-house positions? What are back-of-house positions? Summary Whether you’re interested in working front-of-house with customers or prefer to be back of house, the career options in hospitality and tourism are vast.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Modern Restaurant Management

DECEMBER 16, 2021

From automated liquor delivery systems that support operators with back-of-house, front-of-house, as well as self-service solutions that navigate staffing shortages while improving efficiency; to the widespread adoption of intelligent mobile ordering via QR codes and the use of cashless payment technologies.

Back of House 180

Back of House Pricing Marketing Scheduling 180

7 Shifts

MAY 27, 2021

Outside of time off requests and shift swaps, things stay the same, meaning the server who has been working the same Friday night dinner shift for a decade will continue to do so. A rotating schedule means that all servers have the chance to work tip-heavy Friday nights or that employees take turns getting weekends off.

Scheduling 148

Scheduling Server Front of House Back of House 148

OpenTable

MARCH 1, 2023

For servers in busy restaurants, the hourly wage part of their income can be a tiny fraction of their pay. Still, some restaurants have eliminated gratuities with the goal of paying all restaurant employees, front and back of house, an equitable living wage. This can be as little as $2.13

Server 52

Server Back of House Information Training 52

Mary Gostelow

NOVEMBER 15, 2023

We were in a unique ambience, Copenhagen’s former railway repair warehouses, Lokomotivvaerkstedet, converted into an event space large enough to host cocktails in an area curtained off from the dining area and substantial ‘back of house’. To go with this, servers poured glasses of Hermitage Blanc Chante Alouette 2020.

Back of House 52

Back of House Presentation Server Communication 52

The Restaurant Times

MARCH 10, 2023

These are the top FOH positions that you’ll need the perfect person for: Manager: The general manager (GM) is responsible for managing the entire restaurant staff , which includes the front and back of house personnel, but they are frequently found in the dining area. They supervise other servers while also serving their tables.

Front of House 52

Front of House Server POS Systems Reservations 52

Modern Restaurant Management

OCTOBER 7, 2021

Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Restaurants are very particular when it comes to cleanliness—from the front of house to the back of house setting. Food Safety and Restaurant Cleanliness.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Modern POS systems also have handheld devices that eliminate the need for servers to go back and forth to a central location. The power of an integrated POS. Partender.

POS Systems 148

POS Systems Scheduling Back of House Sanitation 148

Modern Restaurant Management

AUGUST 6, 2020

To build this community is not easy and chefs, servers, hosts and managers should all work together to build social media presence by asking customers to follow the restaurant when possible. Many recent surveys show that restaurants with professional food photos featured on delivery apps perform significantly better. Adopt Technology.

Front of House 212

Front of House Back of House Server Scheduling 212

7 Shifts

JUNE 8, 2020

Katie: “I worked as a server throughout university and climbed my way through the chain until I was in a management role.” Lindsay: “I started as a part-time server, then I moved to bartending, to being a floor manager and from there I moved into the operations for the whole business. I oversaw the entire glory Juice Co.

Server 130

Server Scheduling Communication Front of House 130

7 Shifts

DECEMBER 27, 2019

If you lose a server once every two months, you have to replace that position six times a year, which equates to a $35,184 penalty to replace your employees! Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles.

Server 144

Server Training Front of House Back of House 144

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Capacity management provides critical real-time data to your front-and-back-of-house to balance incoming orders whether they are made on-premise or come in through off-premise ordering channels.

Back of House 88

Back of House Front of House Reservations Information 88

7 Shifts

MARCH 23, 2022

Servers and cashiers had their own text group and that's how they would trade shifts or communicate,” says Buck. By the time new guidance went from leadership to management to back of house staff, clarity guaranteed—especially important when topics included health and safety guidance. Top-down communication was difficult, too.

Scheduling 147

Scheduling Communication Accounting Front of House 147

Modern Restaurant Management

OCTOBER 30, 2019

These employees primarily include front-of-house staff, such as servers and bartenders. The Rule aligns with the recent amendment the FLSA that removes the ban of tip pooling to back-of-house staff. This long-standing law currently allows employers to credit $5.12

Front of House 117

Front of House Scheduling Back of House Server 117