7 Shifts

DECEMBER 16, 2021

To find out, we analyzed the types of shifts scheduled and time clocking data from over 13,000 restaurant locations in North America and Canada. Even as dining rooms have reopened, the habit of pick-up and delivery has stuck, and restaurants have to adapt by staffing up on back of house roles.

Back of House 78

Back of House Scheduling Training Server 78

Modern Restaurant Management

OCTOBER 25, 2023

To get through a long shift, chefs, managers, servers, hosts and waitstaff need to make wise decisions and take care of their health. Whether you work in the front of house or in the kitchen, the stressors of every shift can wear you down. isolation in back of house). Unpredictable income and schedule.

Front of House 185

Front of House Workshop Training Back of House 185

7 Shifts

OCTOBER 20, 2021

Schedules are made, payroll is run, and employees checked-in with—but it's tough to know if you're working as efficiently or as profitably as possible. You can use these reports to compare worked hours and wages against your schedules and targets to find your biggest gaps. 7shifts worked hours, overtime, breaks and wages report.

Scheduling 167

Scheduling Budgeting Back of House Server 167

7 Shifts

MARCH 23, 2022

Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. Complicated, manual scheduling.

Scheduling 147

Scheduling Communication Accounting Front of House 147

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. Restaurant Employee Scheduling Software. Not only are pen-and-paper or spreadsheet schedules costly when it comes to your time—they are useless when it comes to data.

POS Systems 148

POS Systems Scheduling Back of House Sanitation 148

Modern Restaurant Management

NOVEMBER 2, 2022

One House, Different Skills : Shift work is a team sport, and it goes without saying that the front of house and back of house are symbiotic. In the same way that the duties of a server differ from that of a cook, so should the criteria that the interviewer looks for in respective candidates.

Front of House 158

Front of House Back of House Server Customer Service 158

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

Communication 172

Communication Server Front of House Back of House 172

7 Shifts

JANUARY 31, 2024

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. But we can't overstate the importance of these responsibilities.

Scheduling 158

Scheduling Front of House Training Customer Service 158

7 Shifts

SEPTEMBER 19, 2022

They offer work-life balance, flexible schedules, useful benefits, and operate on strong core values. Back-of-House and Front-of-House. Schedule with empathy. Back-of-House and Front-of-House are an even split. Front of House Positions: 41% turnover rate. Table of Contents.

Scheduling 78

Scheduling Front of House Back of House Communication 78

7 Shifts

NOVEMBER 16, 2021

For example, when guests leave a $20 tip at a restaurant, they might assume the entire amount goes to their server. However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Bartenders.

Server 78

Server Communication Back of House Scheduling 78

Modern Restaurant Management

MAY 18, 2020

Maintaining a distinct separation between front-of-house and back-of-house. Creating a buffered, contactless front-of-house. Best practices for approaching front-of-house and back-of-house operations. Rethinking roles and responsibilities front-of-house and back-of-house.

Front of House 204

Front of House Back of House Sanitation Information 204

EATER

AUGUST 10, 2021

Eric Sze, Eater 2021 New Guard member and chef-owner of 886 restaurant in Manhattan, says that he considers himself a “very lucky owner” and hasn’t had too much trouble bringing staff back. Currently, 886 offers back-of-house employees an hourly wage between $18 to $20, and front of house usually sees a minimum of $25.

Back of House 100

Back of House Front of House Scheduling Server 100

7 Shifts

JUNE 8, 2020

Katie: “I worked as a server throughout university and climbed my way through the chain until I was in a management role.” Lindsay: “I started as a part-time server, then I moved to bartending, to being a floor manager and from there I moved into the operations for the whole business. I oversaw the entire glory Juice Co.

Server 130

Server Scheduling Communication Front of House 130

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. For servers, baristas, and other food industry employees, it can already feel like we’re competing with customers’ phones for their basic respect.

Server 110

Server Communication Back of House Download 110

Modern Restaurant Management

DECEMBER 16, 2021

This includes raising wages, boosting benefits such as offering early wage access, and leveraging technology to improve scheduling, automate processes and streamline operations, ensuring a seamless shift every time. The digitization of the kitchen and back-of-house continues to accelerate.

Back of House 178

Back of House Pricing Marketing Scheduling 178

Modern Restaurant Management

OCTOBER 30, 2019

These employees primarily include front-of-house staff, such as servers and bartenders. The proposed Rule would see certain changes that could affect how restaurant employers deploy scheduling and pay practices. The exclusion of “supervisors” from tip pools could influence scheduling, staffing and structure.

Front of House 116

Front of House Scheduling Back of House Server 116

The Restaurant Times

MARCH 10, 2023

These are the top FOH positions that you’ll need the perfect person for: Manager: The general manager (GM) is responsible for managing the entire restaurant staff , which includes the front and back of house personnel, but they are frequently found in the dining area. They supervise other servers while also serving their tables.

Front of House 52

Front of House Server POS Systems Reservations 52

Lithos POS

DECEMBER 19, 2023

He has duties in both the front-of-house and back-of-house operations. In the front-of-house, he is responsible for customer service, reservations, and the overall dining experience. They manage staff schedules, handle customer inquiries or concerns, and contribute to creating a welcoming atmosphere.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

AUGUST 5, 2021

Employee scheduling for your restaurant can be the most stressful part of your job. After tracking sales, calculating inventory, and just trying to keep your head above water, restaurant scheduling can take up a chunk out of your week. Plus, that schedule almost rarely ends up going as planned. Schedule Based on Data.

Scheduling 148

Scheduling Server Front of House Accounting 148

7 Shifts

JANUARY 31, 2024

Scheduling & payroll Ask any restaurant manager what their biggest point of frustration on the job is. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. But we can't overstate the importance of these responsibilities.

Scheduling 78

Scheduling Front of House Training Customer Service 78

The Restaurant Times

SEPTEMBER 23, 2020

Include this information in an employee handbook or post it in the back-of-house, where employees can refer to it, in case of misunderstandings regarding obligations. Another excellent way to boost your employee’s morale while ensuring adequate staffing is to let them decide their own availability and collaborate on scheduling.

Scheduling 98

Scheduling Training Document Communication 98

EATER

JULY 8, 2020

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

Server 103

Server Front of House Back of House Marketing 103

Modern Restaurant Management

AUGUST 6, 2020

It is recommended to schedule one post per day, since customers correlate recency of posts to whether the restaurant is operating or not. To build this community is not easy and chefs, servers, hosts and managers should all work together to build social media presence by asking customers to follow the restaurant when possible.

Front of House 209

Front of House Back of House Server Scheduling 209

SiteMinder

OCTOBER 11, 2022

As we’ve already covered, the front of house manager at a hotel handles all customer-facing operations and is largely responsible for ensuring a positive customer experience. From handling complaints and supervising staff to scheduling maintenance and managing budgets, this role oversees all aspects of hotel operations. IT manager.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

7 Shifts

SEPTEMBER 20, 2021

Employee shift scheduling for your restaurant can be much more complex than it seems. From managing overtime hours, to employee time off and availability, to making the right calls when it comes to who and when, scheduling takes a lot of time and mental energy. Here are 10 common scheduling errors and how to solve and prevent them.

Scheduling 148

Scheduling Server Accounting Front of House 148

7 Shifts

DECEMBER 27, 2019

Contrary to popular belief, it isn’t employee dissatisfaction with pay or scheduling. If you lose a server once every two months, you have to replace that position six times a year, which equates to a $35,184 penalty to replace your employees! When there’s a shortage of servers at a restaurant, service suffers.

Server 144

Server Training Front of House Back of House 144

7 Shifts

FEBRUARY 21, 2023

Trying to eliminate the front of house and back of house and make it one big house, everyone working together.” Servers helping in the dish pit or running their own load. 7shifts can keep track of birthdays and anniversaries in the staff schedule so you and your managers won’t miss it.

Communication 152

Communication Events Front of House Back of House 152

Modern Restaurant Management

NOVEMBER 18, 2019

Use these strategies to be ready for your seasonal prep: Try scheduling prep work so that ready-to-eat foods are prepared first and raw proteins afterward to prevent cross-contamination. Schedule regular checks for adequate detergent levels/proper sanitizer concentration and rinse temperature for dish machines. Keep it Clean.

Sanitation 151

Sanitation Scheduling Catering Back of House 151

Modern Restaurant Management

JANUARY 8, 2024

We’re seeing strong and growing interest in IoT connectivity and automation in the back-of-house – especially for multi-site operators. Robot servers, QR-Code Ordering and Even More Tech!: From robot servers to QR code ordering, the sky's the limit for technology in the restaurant industry.

Pricing 212

Pricing Catering Training Marketing 212

The Restaurant Times

MARCH 6, 2023

Train Employees: The skill of upselling to customers distinguishes a good server from a great one. Servers use suggestive selling to encourage guests to order menu items they hadn’t considered to increase their overall sales. If this percentage exceeds 28-35%, you are underpricing those items and should increase your prices.

POS Systems 52

POS Systems Catering Server Pricing 52

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. Set daily, twice-weekly, or thrice-weekly one-on-one check-ins with each manager, as well as regularly scheduled site visits.

Document 148

Document Communication POS Systems Training 148

Lithos POS

SEPTEMBER 27, 2023

It helps you to make efficient payroll and enables efficient scheduling and resource management to meet business and customer demands, efficiently schedule employee shifts, and more. Identifying your rush hours can schedule more employees according to that. POS allows you to track every employee and their working hours.

POS Systems 69

POS Systems Accounting Front of House Server 69

EATER

JUNE 26, 2020

Worries about the pandemic, slow business, and fewer jobs for servers are all creating obstacles to rehiring When the COVID-19 pandemic forced one Miami restaurant to shut its doors in mid-March, its management laid off 47 of their 55 employees. As such, there is no work available for bartenders and servers. Shutterstock.

Front of House 111

Front of House Server Back of House Document 111

7 Shifts

NOVEMBER 18, 2022

Assume the server earns great tips, and the restaurant can claim the full tip credit. This puts the server 12 cents below the $5.12 See why 700,000+ restaurant pros choose 7shifts for team management, scheduling and tip pooling. This employee earned $290 at their standard wage ($7.25 x 40 hours) plus $108.80 x 10 hours).

Server 78

Server Back of House Download Scheduling 78

7 Shifts

JANUARY 26, 2021

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. Even after the pandemic, QR codes are here to stay. since March 2020.

Front of House 148

Front of House Accounting Back of House Server 148

7 Shifts

MARCH 31, 2023

“If your managers are actually spending time with people and really kind of connecting with them and setting goals for them and saying, ‘Hey, you're a food runner now, but I want you to be a server in six months or a year, or maybe you wanna be a chef one day, like, let's get you training there.’ I think that's really a crucial part of it.”

Document 78

Document Communication Training Scheduling 78

Uncorkd

MAY 9, 2018

An easy way to do this is to split costs into these simple segments: Front-of-House : Servers, Bartenders, Hosts, Support Staff. Back-of-House: Chefs, Line Cooks, Prep Cooks, Dishwashers. Then look to see how duties can be delegated differently, or schedules can be reworked in order to reduce the potential for overtime.

Server 45

Server Front of House Back of House POS Systems 45