Modern Restaurant Management

JUNE 22, 2021

Communicate Safe Work Environments. Operators can help ease these employees back into work by over communicating the safety of their environments and the benefits of jobs, overall. Back-of-house staff will always appeal to that workforce. Communicate that, too. Let’s look at a few ideas.

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Communication Back of House Budgeting Magazine 207

Synergy Suite

MARCH 20, 2024

Whether you’re a seasoned pro or new to the restaurant business, understanding the ins and outs of the front of house operations is key to running a successful establishment. For any restaurant owner or manager, understanding and managing front of house operations is crucial to the overall success of the business.

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InnQuest

SEPTEMBER 12, 2023

Housekeeping: Housekeeping is responsible for maintaining the cleanliness and orderliness of guest rooms, public areas, and back-of-house spaces. Effective communication and resolution strategies are pivotal. Regularly inspect guest rooms, public areas and back-of-house spaces for wear and tear.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Modern Restaurant Management

MARCH 1, 2022

As brands scrambled to change their business models – whether through the adoption of touchless payments, delivery and curbside pickup, or the use of QR codes to access online menus – consumers were also forced to adapt their dining behaviors.

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Modern Restaurant Management

SEPTEMBER 14, 2022

But smaller businesses can implement AI to make small changes that impact their business. AI in the restaurant industry can assist restaurateurs and chains in providing a platter of features (pun intended) to help them streamline their businesses. Role of AI in Front of House. Role of AI in Back of House.

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Back of House POS Systems Training Front of House 211

Modern Restaurant Management

MAY 24, 2022

We came up with a few helpful tips to improve your employee retention while building a happier, healthier business. If you had a particularly busy dinner rush, gather your staff together at the end of the day to offer positive feedback and thanks for great work. Communicate. Restaurants can be busy, scattered places.

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Modern Restaurant Management

MAY 8, 2024

Only 33 percent of global consumers think it’s acceptable for businesses to exclusively use automated tech to deliver personalized recommendations. Fewer still think it's okay for businesses to fully automate store security. Automated technology can help businesses cut costs and give customers the experiences they want.

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Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. Respondents were a mix of front-of-house and back-of-house employees in 41 U.S.

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Front of House Back of House Communication Scheduling 190

Modern Restaurant Management

DECEMBER 1, 2021

As Henry’s reservation date approaches, your restaurant needs a robust piece of technology that allows you to communicate with Henry and Henry to communicate with you if he needs to modify his reservation. Communicate with other technology in your restaurant. Back-of-House.

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Modern Restaurant Management

MAY 18, 2020

The Small Business Administration (SBA), in consultation with the Department of the Treasury , released the Paycheck Protection Program (PPP) Loan Forgiveness Application and detailed instructions for the application. Maintaining a distinct separation between front-of-house and back-of-house.

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Front of House Back of House Sanitation Information 208

The Restaurant Times

NOVEMBER 4, 2021

A well-designed kitchen layout not only helps your back-of-house crew to prepare high-quality meals but also increases the speed and efficiency of your whole team, resulting in a better guest experience. . With open configuration, all or part of the Back of House (BOH) is exposed to your visitors or customers.

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Back of House Sanitation Accounting Maintenance 98

7 Shifts

MARCH 23, 2022

Even though National Coney Island didn't find a solution, they did what any great business does: adapt. With their original methods of scheduling, communication among staff and management was disconnected. Servers and cashiers had their own text group and that's how they would trade shifts or communicate,” says Buck.

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Scheduling Communication Accounting Front of House 147

Modern Restaurant Management

SEPTEMBER 29, 2020

The best part is, if you’re leveraging BYOD for other back-of-house operations, you can also use it to easily implement a flexible self-scheduling application. If you’re new to the concept of BYOD touchless technology for back-of-house operations, there are a few important considerations to keep in mind.

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Scheduling Back of House Communication Front of House 197

7 Shifts

JANUARY 23, 2024

Effective employee scheduling means finding the right mix of shifts and shift types for your business. The importance of balancing employee and business needs How to schedule employees effectively: 9 Steps to follow Using 7shifts to make scheduling employees simple Frequently Asked Questions Video version What makes a great employee schedule?

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Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. Manage and market your menu with ease.

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Back of House Front of House Server Budgeting 223

Les Roches

AUGUST 10, 2023

Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. Tourism is a key part of the hospitality industry and offers services to those traveling for pleasure or business. What are front-of-house positions? What is the hospitality industry?

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Modern Restaurant Management

MARCH 10, 2021

For the uninitiated, restaurant management software is all of the tech in a business that improves efficiencies. In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. Bin management – Imagine a busy shift, and your crew is cooking along.

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Back of House Front of House Reservations Information 189

Synergy Suite

FEBRUARY 21, 2023

The ideal POS system should align with the unique requirements of your restaurant business, ensuring seamless operations, enhanced customer experiences, and efficient management. Features like quick order entry, menu customization options, and kitchen display systems (KDS) for streamlined communication with the kitchen are essential.

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POS Systems Training Budgeting Reservations 52

Modern Restaurant Management

OCTOBER 27, 2022

Whether it's personalizing the drive-through experience or reliably managing store hours, a strong network can power the restaurant management tools and apps that QSRs need to streamline front- and back-of-house operations, enhance dining experiences, and keep guests happy. The app is a vital tool for customers and employees.

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Modern Restaurant Management

DECEMBER 16, 2021

With more options to work outside of the hospitality industry, operators must offer employees more scheduling flexibility, facilitate transparent communication between management and team members, and avoid overworking staff. The digitization of the kitchen and back-of-house continues to accelerate.

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Back of House Pricing Marketing Scheduling 180

Lithos POS

DECEMBER 19, 2023

Like all the business the business model also needs strategic planning to succeed. Management has a crucial role in the success of a business. Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience.

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Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

AUGUST 4, 2022

It was definitely high-stress at first but we worked together as a team to communicate. For a team to accomplish a common goal they must have communication as it is a key factor in relationship building all around. Guests were coming in and requesting the clams we didn't have. Chef Patel. Chef Butterfield. Photo by Ruben Cabrera.

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Communication Definition Scheduling Back of House 189

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Don’t Confuse Customer Communications with Customer Loyalty. Yet, consumers and restaurants prefer a more direct channel.

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Communication Front of House Information Accounting 203

Modern Restaurant Management

OCTOBER 5, 2021

Every industry felt the impact of the labor crunch during the pandemic and now, as recovery efforts are underway, businesses are struggling to recover employees quickly enough to meet the rise in demand. Although employment numbers are on the upswing, employment at eating and drinking establishments was still 1.5

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Scheduling Front of House Back of House Communication 223

7 Shifts

FEBRUARY 21, 2023

Guests pay for good service, and if employees have low morale or motivation, the business will suffer. Salt & Straw in Portland made “Saltie Salutes” part of their internal communication so employees can send each other recognition for jobs well done. When staff are unhappy, you lose more than just the cost of hiring and training.

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Communication Events Front of House Back of House 152

Hotel Business

MAY 16, 2023

From adopting a modern unified communications stack to an accelerated migration toward cloud-based solutions, technology plays a pivotal role in the hospitality industry by ensuring the best service possible. It will only become more advanced and further integrated into business communications over the coming years.

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Communication Reservations Back of House Book 59

Hotel Business

MAY 11, 2023

Hotel Business caught up with Max Spangler , director, technology, Charlestowne Hotels , for some of his advice for hoteliers: What are three simple ways that hoteliers can utilize technology to engage with their guests and increase brand loyalty? This can lead to repeat visitation, word-of-mouth recommendations and increased engagement.

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Communication Concierge Training Information 64

Hotel Business

JUNE 15, 2023

Most hotels will hold on to their PBX systems for as long as possible, and this can lead to the system ultimately failing and leaving the hotel without any communications, internally and externally,” he told Hotel Business. Unfortunately, these failures normally happen at an inopportune time. “It

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Communication Events Back of House 59

Hotel Business

DECEMBER 19, 2022

In the latest Hotel Business Hot Topics session, “Improve your assets: Increase ROI with the right technology infrastructure,” in partnership with Corning, panelists discussed the importance of technology, both guest-facing and back-of-house, and why making sure it is supported with the right infrastructure is essential.

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Back of House Front of House Communication 59

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. But to be clear, multi-location restaurant management is challenging. Developing a New Concept. This benefit also applies to restaurants with different concepts.

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Document Communication POS Systems Training 148

Modern Restaurant Management

APRIL 8, 2020

Just because dine-in business is on hold doesn’t mean your restaurant’s future has to be. One former Darden back-of-house trainer describes it as a “checks and balances system,” allowing businesses to track where health related problems could have stemmed from. ”

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Sanitation Communication Back of House Training 212

Boutique Hotel News

NOVEMBER 14, 2022

He stressed that recessions accelerate change and remarked there are opportunities ahead for businesses with strong balance sheets. Crowley went on to mention that Dalata is revising how management teams communicate with their student employees, opting to interact through technology or via an app instead.

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Events Front of House Back of House Book 162

7 Shifts

SEPTEMBER 19, 2022

Back-of-House and Front-of-House. Establish Clear Lines of Communication. Back-of-House and Front-of-House are an even split. 7shifts data shows no large discrepancy between turnover rates in the front- and back-of-house. Front of House Positions: 41% turnover rate.

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Scheduling Front of House Back of House Communication 78

Hotel Business

NOVEMBER 27, 2023

The biggest part of it is communication,” she said. And that’s what core is really going to give you when it comes to that communication piece and knowing what’s going on.” “And I was like, ‘How great would it be to have a system to warn what he’s about to walk into before he actually gets the hotel?’

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Maintenance Communication Guest Satisfaction Information 111

Hotel Business

MARCH 7, 2023

eInsight Sales and eInsight CRM allow users to manage all demand and their sales pipeline across transient and corporate business in one platform. ” The combined solution features chainwide contact; activity tracking and reporting of sales activities; contracts; sales leads and opportunities; production; and future reservations. .

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Reservations Scheduling Accounting Communication 83

SiteMinder

OCTOBER 11, 2022

This can however be situated next to reception to ensure coordination and teamwork during busy periods. Front of house staff need to have easy and instant access to the hotel’s booking system as well as the internal communications system so that they can quickly resolve any queries that guests have. Management department.

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Front of House Housekeeping Maintenance Back of House 59

Modern Restaurant Management

OCTOBER 29, 2019

We hear frequently how innovation is a mainstay for business survival and growth. It’s all in the way we think about business. We gravitate that way in our thinking towards other areas of our business, including looking at new products to add to our menu. Innovation Through Communication. Usually it is product.

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Communication Front of House Back of House Training 145