Revenue Hub

SEPTEMBER 27, 2023

NB: This is an article from Bookboost This means the focus is mainly on short-term relations with guests, and once the transaction is done (the booking is made), the relationship ends. For example, offering a limited-time promotion for a discounted room rate during the off-season to attract budget-conscious travellers.

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Revenue Hub

MAY 22, 2023

NB: This is an article from Demand Calendar If an item has a cost attached to it, it could undoubtedly be scrutinized and cut. As such, the cost of acquiring a customer is often spread out across multiple line items in a hotel’s budget, making it difficult to calculate accurately.

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Revenue Hub

JUNE 12, 2023

Cutting-edge client-facing technologies can help hotels not only boost revenue but also adapt to fast-evolving customer preferences. The uptake of cutting-edge technologies might have also been affected by challenges in the hotel sector, such as limited IT budgets or difficulties in measuring return on investment (ROI) in technology.

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Marketing Back Office Operations Book Budgeting 52

Modern Restaurant Management

JUNE 27, 2022

Restaurant customers do everything from their phones. They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete.

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Les Roches

MARCH 16, 2023

In this article, we’ll explore what is hospitality management and is hospitality management a good career ? It relates to anything involving providing food and drink, including menu planning, kitchen operations, customer service, inventory control, financial management, and compliance with food safety regulations.

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Revenue Hub

JANUARY 9, 2023

Forecasting in the hotel industry involves predicting future demand for rooms and other hotel services. NB: This is an article from Demand Calendar. Demand forecasting also helps hotels optimize their staffing levels by allowing them to plan for the number of employees they will need to schedule for cleaning rooms and servicing guests.

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Revenue Hub

JANUARY 27, 2023

NB: This is an article from STR So, with rising inflation, record-high travel prices, flight disruptions and short-staffed hotels, why are people still traveling? The service-based hospitality industry is certainly reaping the benefits of this consumer spending trend. Short-staffed hotels? Some travelers notice, but most do not.

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Housekeeping Pricing Article Budgeting 78

Revenue Hub

APRIL 3, 2023

The best way to do this is to effectively manage your budget and follow a data-driven total revenue management strategy. NB: This is an article from BEONx , one of our Expert Partners In fact, most professionals in the hospitality industry now recognise that strategic revenue management is one of the key levers of business success.

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The Restaurant Times

JANUARY 19, 2021

As the speed of preparation and customer service depends highly on the kitchen efficiency, you must pay due attention to the quality of your equipment. This article serves as an ultimate restaurant equipment buying checklist that restaurants in the UAE must follow. . Cost and ROI. Purchasing New or Used Equipment.

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The Restaurant Times

OCTOBER 3, 2023

In this article, we explore the fascinating insights derived from this episode of Restrocast by Ashish Tulsian featuring Karl Goodhew, offering a glimpse into the captivating transformation of a retail tech leader into a visionary figure in the world of fast-casual dining. From leading software engineering at Macy’s Inc.,

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Training Marketing Budgeting Customer Service 52

The Restaurant Times

NOVEMBER 17, 2022

When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. In this article, we will look into 7 ways to successfully market a pop-up in 2023. . consumers say customer experience at most companies needs improvement.

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Marketing Events Customer Service Budgeting 52

InnQuest

OCTOBER 5, 2022

This article dives into the importance of direct hotel bookings and shares expert tips to achieve the best results. This automation feature takes the basic-level workload off your staff and allows them to focus on more important tasks, such as providing exceptional customer service. What’s All The Hype About Direct Bookings?

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Book Pricing Reservations Information 217

The Restaurant Times

JUNE 30, 2021

This article will elaborate on some of the key responsibilities a manager must fulfil to run a profitable outlet. . A detailed budget must be maintained to keep track of the expenses incurred on buying inventory, staff salaries, as well as improvements to the infrastructure. Providing Excellent Customer Service .

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Budgeting Training Procurement Customer Service 52

The Restaurant Times

AUGUST 29, 2020

The new reality for restaurateurs is going digital and leveraging online mediums to gain customers’ trust. In this article, we will uncover some effective restaurant marketing tactics to market your restaurant during the reopening phase. . One of the biggest challenges restaurateurs are facing today is marketing during the reopening.

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Revenue Hub

APRIL 11, 2023

NB: This is an article from Demand Calendar However, no one-size-fits-all answer exists, as each hotel must consider its specific situation and goals. Guests seeking personalized experiences: Some guests may book directly through the hotel’s website, believing it allows for more customized service or special requests.

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Les Roches

AUGUST 10, 2023

Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. Food and beverage manager: manages the business’s food and beverage operations, including menu planning, maintaining quality and customer experiences.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Restaurant Engine

FEBRUARY 9, 2022

In this article, we look at the fact that if your restaurant doesn’t have an app, you’re losing revenue. An App Improves the Customer Experience. One of the most important things to consider in our digital age is the overall customer experience you provide your current and future customers. Final Thoughts. Absolutely.

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Definition Budgeting Customer Service Marketing 84

SiteMinder

OCTOBER 11, 2022

Hotels will need to ensure restaurant operations and service is seamless across multiple areas and locations. This article will take you through the most essential factors to consider for successful hotel restaurant management. Generally, a hotel restaurant will have two types of customers: hotel guests and external guests.

Customer Service 52

Customer Service Reservations Book Marketing 52

Les Roches

JUNE 5, 2023

The focus is on delivering exceptional customer service and maximizing profits. The staff here are responsible for much of the customer-facing parts of the business. Hotel and Restaurant Management involves planning, organizing, and controlling operations in the tourism industry.

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Menu Planning Housekeeping Front of House Training 52

The Restaurant Times

SEPTEMBER 16, 2021

Monitoring employee performance, providing excellent customer service, and maintaining accurate inventory are necessary measures to ensure that your restaurant runs smoothly and profitably. This article will highlight the ways you can benefit from a restaurant POS software: . How A Restaurant POS Software Can Benefit You.

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Les Roches

MAY 24, 2023

In this article, we’ll go over the skills that you will need to be successful in restaurant management. Budgeting and financial management Portra/E+ via Getty Images Finances for a restaurant will include sales forecasting, food cost control, staffing costs, and more. These also play into effective teamwork.

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Les Roches

MAY 9, 2023

In this article, we’ll go over the skills that you will need to be successful in restaurant management. Budgeting and financial management Finances for a restaurant will include sales forecasting, food cost control, staffing costs, and more. This means working closely with team members to know what’s needed and when.

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Front of House Communication Hospitality Management Customer Service 52

Synergy Suite

MARCH 14, 2023

In this article, we’ll go over the main factors to consider and research when making your selection. The ease of use of a restaurant reservation system is crucial for both your staff and customers. Does the System Work with Your Budget? So, how do you choose the right restaurant reservation software for you?

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Reservations POS Systems Front of House Communication 52

The Restaurant Times

JUNE 22, 2021

The previous article discussed what SWOT analysis is and why it is a must after the pandemic. This article will guide you through the steps to conduct an effective SWOT analysis for your restaurant. Increasing marketing budgets. The final aim of a SWOT analysis is to prepare the restaurant for any unexpected market shifts. .

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Social Hospitality

NOVEMBER 16, 2023

Whether it’s breathtaking views, luxurious amenities, or exceptional customer service, capturing these elements in engaging and creative TikTok videos can pique the interest of potential guests. If you have additional budget, consider advertising on TikTok for expanded reach. And you won’t be the last.

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Accounting Marketing Budgeting Customer Service 59

Synergy Suite

JUNE 27, 2023

In this article, we dive into the different aspects of a quality restaurant management system, and discuss how each piece helps to serve the others. This information feeds into cash management systems, enabling accurate financial reporting, cost analysis, and budgeting.

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The Restaurant Times

OCTOBER 11, 2021

You can also opt to engage a professional design firm if it fits your budget. . Online review manager — branding isn’t just about the visuals, it’s also about customer service and feedback. Online reviews create social proof that your restaurant is customer-centric and professional.

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Les Roches

JANUARY 18, 2024

In this article, we’ll look at some of the best resorts to work in and how you can prepare for a job in this exciting industry. Working in hospitality allows you to work anywhere in the world, whether you want to be near pristine beaches, snowy slope­s, or tranquil countryside retreats. Why work in luxury resorts?

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Communication Training Resort Management Customer Service 52

Travel Booster

MAY 10, 2023

In this article, we’ve compiled a list of the best accounting software options for travel agencies to help you make an informed decision. Here are some factors to consider: Your budget: Some accounting software options, like Wave and Zoho Invoice, are free or low-cost, while others, like NetSuite, can be quite expensive.

Accounting 52

Accounting Book Information Budgeting 52

Synergy Suite

JUNE 7, 2024

In this article, we will explore the concept of rotating weekend schedules for your restaurant or organization. This can enhance employee satisfaction and lead to happier, more positive employee attitudes, which in turn drives smooth operations and exceptional customer service. Payroll budget. Staff scheduling tools.

Scheduling 52

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7 Shifts

OCTOBER 22, 2019

I think we've done a good job with that,” says Black Tap owner Barish in an article on CNN. It can be tempting to disregard comments on your posts, but simply liking and responding to comments reflects the customer service your patrons can receive when they expect to dine in. Tip: Never delete negative comments.

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Marketing Accounting Scheduling Download 113

Synergy Suite

FEBRUARY 7, 2023

To learn more about multi-channel POS systems and their benefits, check out our article: Multi-Channel POS Systems: Components and Benefits Each type of POS system has its own advantages and considerations, and selecting the most suitable one depends on the unique needs of the restaurant.

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POS Systems Definition Server Information 52

Les Roches

MARCH 23, 2023

In this article, we’ll discuss why hotel marketing is an important part of hospitality management , the different hotel marketing strategies available. Photo Credit: Gary John Norman/ DigitalVision via Getty Images The best marketing strategy for hotel establishments will depend on the target audience and budget.

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Les Roches

MARCH 16, 2023

Whether you are hoping to learn more about the qualifications you require or wish to understand how to start your career in luxury travel, we explore how to become a luxury hotel advisor and answer some frequently asked questions in this article. What does a luxury hotel advisor do? The role of a luxury hotel advisor is diverse.

Travel and Tourism 52

Travel and Tourism Training Hospitality Management Catering 52

Les Roches

APRIL 3, 2023

In this article, we will explore how to be a restaurant manager , including some key responsibilities and skills, and we’ll also provide some guidance on how to become the general manager of a restaurant. Ensuring excellent customer service The hospitality industry relies heavily on excellence in customer service.

Budgeting 52

Budgeting Customer Service Communication Training 52

Synergy Suite

APRIL 24, 2023

In this article, we’ll go into the ins and outs of online ordering systems: what they are, how to choose one, and examples of the best online ordering systems on the market today. By reducing phone orders and manual entry, restaurant staff can focus more on food preparation and customer service.

POS Systems 52

POS Systems Information Maintenance Pricing 52

Xotels

NOVEMBER 23, 2023

This is just one of the many important things discussed in this article. As a hotel management company , we hope this article will help you with the basic concept of hotel management to explore different hotel positions and everything in between. Article Summary What Is Hotel Management All About, And Why Is It Important?

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