Modern Restaurant Management

NOVEMBER 29, 2022

Or employees haven’t been properly (and regularly) trained. Maybe there was a breakdown in communication somewhere along the internal meal preparation process. To increase order accuracy, your restaurant should: Prioritize training. Even when things are hectic, training must remain a priority. Shift that mindset.

Training 219

Training Communication Customer Service Accounting 219

Synergy Suite

JANUARY 19, 2023

Some key characteristics of a great shift manager are strong leadership skills, good communication, the ability to problem solve, time management, and great in a customer-facing role. The proper training of shift leaders and managers is essential for ensuring the smooth and efficient operation of each of your locations.

Training 52

Training Scheduling Customer Service Communication 52

Modern Restaurant Management

JUNE 7, 2024

He is also on the advisory board of CFESA, the largest education, training and resource organization supporting commercial food equipment service technicians. This can be overcome with technology, training and education. We used this data for performance recognition and for accountability to food safety practices.

Training 185

Training Accounting Kitchen Operations Communication 185

Hotel Owner

NOVEMBER 28, 2022

As COP 27 draws to a close, environmental risks dominate the headlines and climate-change-related risks account for three of the top risks by severity in the next 10 years. This deeper connection requires efficient and credible transparent communication. Be Accountable. Commit Seriously. Build Capacity.

Accounting 105

Accounting Communication Training Document 105

7 Shifts

MARCH 23, 2022

Solution: Cloud-based scheduling software that brings together operations across 16 locations, keeps staff accountable, and gives them tools to increase efficiency. They turned to 7shifts to bring together their 16 locations, keep staff accountable, and help their teams spend time on what matters most: hospitality. Table of Contents.

Scheduling 147

Scheduling Communication Accounting Front of House 147

Revenue Hub

MARCH 5, 2024

Additionally, automated tools minimize human errors, such as typos or misspellings, resulting in more accurate and reliable communication with guests. Implementation challenges Implementing AI-driven tools sometimes requires significant investments in technology, training and integrations with existing systems.

Guest Satisfaction 90

Guest Satisfaction Communication Training Information 90

Modern Restaurant Management

MARCH 6, 2023

Optimizing employee management and centralizing communications holds employees accountable for following health and safety procedures, whether that be ensuring that employees wash their hands properly or designated areas are kept clean.

Communication 175

Communication Information Scheduling Accounting 175

Modern Restaurant Management

OCTOBER 15, 2021

Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols. Train and Empower Your Employees. Increase Safety, Quality, Accuracy, Productivity, and Efficiency.

Training 190

Training Sanitation Information Communication 190

7 Shifts

JUNE 3, 2022

Everyone on your team has life circumstances that must be accounted for when building the schedule. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. Without solid training and growth opportunities, you could be letting great employees go to the restaurants that already have them.

Scheduling 159

Scheduling Communication Training Book 159

Modern Restaurant Management

APRIL 8, 2024

Food Safety Food safety is paramount to any business that involves food and as a result the resources to train and develop food safety at all levels is well-established. The best food businesses look for solutions for their customers and also takes in account the customer’s customer in the case of food suppliers.

Front of House 175

Front of House Customer Service Accounting Communication 175

Modern Restaurant Management

MARCH 31, 2022

Joining Mood in 2018, he currently oversees the QSR team, focused on North America Account Management efforts. Businesses should be asking themselves, 'What do I want to communicate and what is my strategy behind the message?’ Why is communication a key to restaurant efficiency? How is QSR ownership changing?

Communication 186

Communication Training Definition Accounting 186

7 Shifts

NOVEMBER 23, 2023

User-Friendliness and Training Are your employees comfortable using the system, or does it require extensive training? Record any training challenges or ease of use feedback. Now it’s time to research new providers, taking into account your learnings. Communicate with both so they’re kept in the loop.

Download 89

Download Demo Customer Service Training 89

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

7 Shifts

AUGUST 2, 2022

Core values communicate culture. But how do you communicate what behaviors and qualities that you want (and don't want?). There is one caveat, though: “You can't really expect to hold people accountable for more than three to five behaviors,” adds Meyer. You can train skills, but you can't change who someone is.

Training 148

Training Communication Scheduling Accounting 148

Modern Restaurant Management

JUNE 30, 2023

Updating packaging to account for new ways of getting food from restaurant to car to house to table can increase propensity to re-order significantly. Not only was it successful during COVID but new habits account for a maintained lift in the new format. It’s not enough just to contain it for transport.

Pricing 174

Pricing Accounting Communication Training 174

Hotel Owner

JANUARY 31, 2023

Sustainability is seen as crucial to the success of businesses across industries, but there is scepticism about who is telling the truth and being ethical, accountable and transparent. In the past decade, consumer consciousness and worldwide concern have increased in tandem with the growing severity of the climate crisis.

Travel and Tourism 111

Travel and Tourism Accounting Communication Budgeting 111

Hotelogix

OCTOBER 18, 2023

This integration ensures smooth communication across various departments, resulting in a cohesive guest experience. Integration with Other Systems: Integrates with Property Management Systems PMS, Customer Relationship Management CRM platforms, and other hotel management software for seamless departmental communication.

Reservations 100

Reservations Book Information Guest Satisfaction 100

Modern Restaurant Management

NOVEMBER 24, 2020

Use this time to invest in training, develop relationships with potential clients and referral sources, explore possible acquisitions or new markets, and upgrade outdated technology. It’s a good time to make sure you’re accounting for potential effects of the pandemic as you create next year’s budget.

Budgeting 229

Budgeting Communication Training & Development Marketing 229

Modern Restaurant Management

SEPTEMBER 8, 2021

Now, restaurant owners and managers can be confident in their readiness against pathogens and reassure guests and employees by committing to cleanliness and effectively communicating their approach to the public. Communicating Cleanliness. Invest in proper training and certification. Building Trust Through Cleanliness.

Sanitation 183

Sanitation Communication POS Systems Training 183

Revenue Hub

SEPTEMBER 5, 2023

Overbooking Management While it might sound counterintuitive, overbooking is a common practice that takes into account the likelihood of cancellations and no-shows. Training and Communication Effective inventory management requires a well-trained staff that understands the importance of maintaining accurate information.

Pricing 97

Pricing Reservations Training Article 97

7 Shifts

AUGUST 2, 2023

Example: At [Restaurant Name], we value open communication and encourage employees to voice any concerns or discrepancies regarding their tips. Training policy stating the expectations and responsibilities of restaurant owners, managers, and employees in relation to the digital tip payout process.

Training 78

Training Demo Information Communication 78

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Another big game changer, over the last decade, is the automation of operational and accounting processes.

Concierge 104

Concierge Guest Services Communication Events 104

Hotel Owner

FEBRUARY 22, 2023

They care for their community and support diversity, equity and inclusion, hire locals first, train to hone vocation and life-skills, and support local suppliers with shared values. Consumer consumption is excessive, and our carbonised lifestyle is pitted against a fragile environment.

Travel and Tourism 105

Travel and Tourism Accounting Training Budgeting 105

Modern Restaurant Management

JUNE 26, 2020

As an experienced financial specialist with a focus on accounting solutions for the restaurant and hospitality industry, I am counseling my clients on financial strategies that will identify their immediate needs for reopening as well as creating a roadmap for long-term financial stability. It will take time and patience is key.

Budgeting 178

Budgeting Accounting Front of House Customer Service 178

MEWS

JANUARY 30, 2023

A recent survey showed that 72 percent of consumers prefer email as their primary means of communicating with brands, which was corroborated by a McKinsey study that estimated that email is 40x more effective for acquiring new customers than social media strategies and the fact that conversion rates are three times higher than social media.

Marketing 162

Marketing Communication Book Information 162

Lithos POS

DECEMBER 19, 2023

It also helps in effective communication in every department to others. He acts as an accountant, overseeing invoices, payroll, profit and loss statements, and tax records. In the back-of-house, he needs to work with inventory management, and quality control and communicate with kitchen staff to ensure timely and consistent service.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. Keep Your Team Connected.

Document 148

Document Communication POS Systems Training 148

7 Shifts

AUGUST 27, 2020

Our research from over 1,900 restaurant professionals shows that the main reasons employees quit are due to poor training, bad relationships with managers, and lack of team-building activities. Doesn’t it make sense to create a restaurant employee handbook that encourages a positive workplace culture through teamwork and training?

Scheduling 148

Scheduling Training Document Communication 148

Modern Restaurant Management

MAY 1, 2023

One study found that in 2016, the food and beverage industry accounted for ten percent of all data breaches. Crisis management : If a restaurant experiences a cyber attack, cyber liability insurance can cover the costs associated with crisis management, including public relations efforts and other communications.

POS Systems 197

POS Systems Information Budgeting Customer Service 197

Modern Restaurant Management

APRIL 15, 2020

Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. Accounts Payable Automation. Trainees can undergo training without visiting restaurants. The key lies in achieving operational efficiency.

Scheduling 192

Scheduling Accounting Communication Training 192

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Sanitation 193

Sanitation Communication Catering Accounting 193

Modern Restaurant Management

JANUARY 25, 2024

This means offering training for a wide range of skills, not just those specific to operating and running a restaurant. At the same time, investing in the future of employees communicates a powerful message that a business is not just profit-driven, but people-centric. That last point is critical.

Communication 106

Communication Customer Service Catering Accounting 106

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. Recommended Reading: How to Reduce Turnover Through Restaurant Staff Training What Makes a Good Work Environment? If you’re not sure where to start, ask!

Back of House 110

Back of House Communication Training Scheduling 110

Les Roches

JUNE 7, 2023

Accelerate your hospitality and customer service journey Mentorship from industry-leading experts, internships, and intensive training gives you the essential customer service skills for a successful hospitality management career. Not following up with customers: Follow up promptly and ask them for honest feedback on their experience.

Customer Service 88

Customer Service Training Information Communication 88

Hotel Business

SEPTEMBER 5, 2023

It’s the employee’s employer—in this case, the hotel—that is held accountable. Make sure your entire staff—in addition to lifeguards—is trained in CPR. One of the biggest benefits of a Kings III Emergency Communications System: Guests can speed up the emergency process with just one push of a button.

Maintenance 69

Maintenance Communication Accounting Scheduling 69

Synergy Suite

MARCH 20, 2024

Communication between front of house and back of house staff is crucial to ensure that orders are taken and prepared accurately and efficiently. It’s important for both sides to work together and communicate effectively to ensure a positive experience for everyone involved.

Front of House 52

Front of House Back of House Server Customer Service 52

Les Roches

JUNE 7, 2023

Businesses can also use feedback in staff training and improving customer service delivery, including how customer inquiries and complaints are handled. Customer service training Customer service training educates employees on how to deliver exceptional customer service. It ensures customers can convey their needs or concerns.

Customer Service 52

Customer Service Communication Training Information 52