Modern Restaurant Management

JUNE 15, 2021

Just prior to the pandemic, off-premises orders accounted for 60 percent of restaurant engagements, according to a National Restaurant Association report. Don’t Confuse Customer Communications with Customer Loyalty. Loyalty is prized, but it’s not the same as effective communication. One precedes the other.

Communication 204

Communication Front of House Information Accounting 204

Modern Restaurant Management

APRIL 28, 2020

According to The NPD Group, take-out and delivery accounted for nearly 50 percent of all restaurant spend in 2019. East/West traffic – traffic that moves laterally across the network – should be blocked wherever possible to avoid unwanted communication between devices.

Communication 185

Communication Accounting 185

SiteMinder

JUNE 22, 2023

Hotel booking volumes in Spain are currently 17 percent higher than at the beginning of summer 2019, when the country experienced its biggest year of tourism to date. Barcelona, Spain – New data from SiteMinder, the world’s leading open hotel commerce platform, suggests Spain’s hotel sector could be facing a historic summer of bookings.

Travel and Tourism 98

Travel and Tourism Reservations Book Pricing 98

7 Shifts

MAY 28, 2021

Since November 2019, Pita Way has checked off 36,000 tasks—no small feat—and the sign of a smoothly-run business. What's really shifted has been the level of accountability among Pita Way's 108 employees, across all the stores. It's just actually having people accountable and actually remembering to do things on a daily basis.

Scheduling 148

Scheduling Accounting Communication Book 148

Hotel Business

APRIL 12, 2023

and Europe is projected to surpass half of 2019 levels in the first half of 2023 and rise to two-thirds by the end of the year. International trips will account for a larger portion of the recovery this year: The international share of travel costs for U.S. Key takeaways: Corporate travel spend in the U.S.

Accounting 111

Accounting Events Budgeting Pricing 111

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. Everyone on your team has life circumstances that must be accounted for when building the schedule. Communication is lacking. 72% of employees ranked team communication as important to their satisfaction at work.

Scheduling 158

Scheduling Communication Training Book 158

7 Shifts

MARCH 28, 2023

They want flexible scheduling, improved communication, ways to give feedback, and fast and transparent tip payments. There are fewer hospitality workers than there were in 2019. This means putting workers at the center to create a strong team and culture that impacts the goals of the restaurant. And restaurant workers have spoken.

Scheduling 148

Scheduling Accounting Communication 148

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Sanitation 198

Sanitation Communication Catering Accounting 198

Modern Restaurant Management

AUGUST 12, 2020

In 2019, labor costs averaged 31.6 Restauranteurs can use cloud-based accounting platforms for cost control and financial monitoring. Strategically Cutting Back on Hours. Labor costs fall within the top three highest costs for restauranteurs, cutting into their razor thin margins and continuing to rise.

Accounting 204

Accounting Information Scheduling Reservations 204

Modern Restaurant Management

FEBRUARY 18, 2020

According to a December 2019 report by commercial real estate giant CBRE using data from eMarketer, Generation Z’s spending is now at approximately $143 billion per year, with an additional influence over $450.5 They’re naturally eager adopters of emerging communication platforms. billion in spending by others.

Marketing 209

Marketing Accounting Communication Training 209

Revenue Hub

APRIL 14, 2023

and Europe is projected to surpass half of 2019 levels in the first half of 2023 and rise to two-thirds by the end of the year. International trips will account for a larger portion of the recovery this year: The international share of travel costs for U.S. Key takeaways Corporate travel spend in the U.S. One-third of U.S.

Accounting 78

Accounting Events Budgeting Pricing 78

Modern Restaurant Management

JULY 6, 2020

Often the upsell from franchisors and service providers includes seemingly convenient, useful, and “free” extras like employee handbooks, wage and hour policies, and employment forms, but these one-size-fits-all documents are often tailored to federal law and don’t account for changes in California law.

Document 193

Document Accounting Communication Information 193

Hotel Business

SEPTEMBER 5, 2023

The strategic promotions and new leadership team additions include Sue Sanders to EVP, chief strategy and administrative officer; Wilson Turner to SVP, human resources; Angie Cook to SVP of accounting and finance; Suzanne Saunders to SVP, design and construction; and Bob Kisker to VP, operations.

Strategic Planning 59

Strategic Planning Accounting Travel and Tourism Guest Satisfaction 59

Hotel Business

APRIL 4, 2023

Tripleseat and Maestro PMS are streamlining communication to prevent operational disasters like overbooking from ever happening.” In addition to rates and room types, information sent to the PMS will include the block release date; booking name; room block name; account and contact; and booking notes.

Catering 59

Catering Book Events Information 59

Modern Restaurant Management

NOVEMBER 20, 2019

According to Statista , statistics show that between the years of 2015 and 2019, 95 percent of households in the UK owned and used a mobile phone for internet access. You can guess what they are searching for too; social media platforms, communication accounts, leisure and entertainment options (and that includes restaurants!).

Accounting 134

Accounting Communication Demo Marketing 134

Modern Restaurant Management

DECEMBER 30, 2020

At-home meal kits increased 13x in 2020 from 2019, with some of the most popular options including NYC-based I CHIRAN’s Take-Home Ramen Kit and New England Lobster’s Lobster Roll Kit in San Francisco. The three largest suppliers account for four out of ten POS software installations between them. What about 2021?

Marketing 211

Marketing Catering Accounting Communication 211

Modern Restaurant Management

SEPTEMBER 15, 2021

The latest BeverageTrak data from CGA’s COVID-19 On Premise Impact Report reveals On Premise velocity in outlets currently trading is +35 percent higher than the same time last year in the week to September 4 and +25 percent against the equivalent week in 2019. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent).

Marketing 179

Marketing Download Document Information 179

7 Shifts

SEPTEMBER 25, 2019

Yes, the back of house (BOH) is where food is prepped, cooked, and plated, but it’s also where chaos can quickly ensue if roles, responsibilities, and tasks aren’t communicated well. In 2019, they were one of Indeed’s Top Places to Work. If not, start communicating your expectations using the SMART framework.

Back of House 110

Back of House Communication Training Scheduling 110

Serviced Apartments

NOVEMBER 14, 2022

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. On the consumer front, Stewart also highlighted that the top 50 per cent of households account for almost 70 per cent of all spending, inferring that high income individuals are in a strong position to sustain the market. .

Events 52

Events Front of House Back of House Book 52

7 Shifts

AUGUST 27, 2020

This includes: Cell phone usage Dress code Staff conflicts Customer expectations Having this in writing ensures all staff are held accountable for their behavior and performance—the good and bad. Most restaurants still rely on a whiteboard or communication to assign tasks, which can lead to errors and a lack of accountability. (If

Scheduling 148

Scheduling Training Document Communication 148

EATER

AUGUST 6, 2020

Priya Krishna , Rick Martinez , and Sohla El-Waylly announced their departures this morning on their individual Instagram accounts. Rick Martinez’s statement on Instagram Stories. “I But it was all lip service.

Accounting 114

Accounting Communication Magazine 114

EATER

AUGUST 16, 2023

I designed a custom bottle and spent hundreds of thousands on art, branding, and communications. In October of 2019, I rented out the rooftop of a Lower East Side boutique hotel for the New York launch. That week I got my first restaurant account, Gramercy Tavern. I picked up a few more wholesale accounts.

Accounting 93

Accounting Book Marketing Communication 93

7 Shifts

JANUARY 20, 2023

In 2019, diners spent $81.30 By taking the time to communicate with your staff before the big game, you can ensure that everyone is on the same page and ready to provide your customers with the best possible experience. This means big business for restaurants, and a surge in customers and sales. on average during Sunday's game.

Scheduling 78

Scheduling Communication Events Training 78

EATER

MARCH 25, 2021

In 2019, Pizza Hut brought back its “classic” logo , used from 1967 to 1999, to replace one with a tilted roof and yellow and green accents. And Yuengling, for a limited time in 2019, released some ’80s-style cans. And that omnipresence also exposed millennials to a roller coaster of public communications about what to think about it.

Presentation 120

Presentation Accounting Communication Marketing 120

EATER

JUNE 2, 2020

Multiple posts emerged on Facebook and Twitter on Monday with different accounts of what took place at the Polaris store. But on Tuesday, at least one employee, who claimed to be involved in the walkout, disputed these accounts. Since Ohio began reopening, Widdowson recently returned to work in the kitchen. “I

Catering 145

Catering Accounting Server Scheduling 145

Modern Restaurant Management

DECEMBER 28, 2020

The Baby Boomer and the Gen Z user have significantly different usage patterns in a mobile app and UX and UI teams will need to take this into account as digital solutions become commonplace in the shopping experience. John Moezzi, National Account Manager, Sharp NEC Display Solutions. One size doesn’t fit all.

Events 230

Events Sanitation Marketing Communication 230

Modern Restaurant Management

JUNE 18, 2020

While Dunkin’ Donut visits on National Doughnut Day 2020 were down by over 40 percent compared to the 2019 equivalent due to the pandemic, the day did mark a significant step forward. For the first time since March 14th, visits to Dunkin’ Donuts were above the daily baseline for the period between January 2019 and June 8th, 2020.

Marketing 184

Marketing Travel and Tourism Download Facility Management 184

7 Shifts

AUGUST 20, 2020

Why The 1894 Lodge Chose 7shifts The 1894 Lodge had other options for its employee scheduling software, but after learning about 7shifts’ cost-efficiency, communications tools, and integration with Toast POS , it was clear that 7shifts was the right solution for the restaurant. Support, to me, was very important,” he explained.

Scheduling 78

Scheduling Communication POS Systems Budgeting 78

7 Shifts

SEPTEMBER 14, 2020

As the store counts grew so too did the number of The Human Bean managers and barista team members – but a store level scheduling, labor management, and universal communication software was desired to scale the business. We used paper and a pen,” explained Natalie Korich, District Manager at The Human Bean. “We It's lovely.”

Scheduling 78

Scheduling POS Systems Communication Training 78

Boutique Hotel News

OCTOBER 28, 2022

Ali Ozbay, regional director of marketing and communications for Rixos Hotels Gulf, says he expects around five to seven per cent of the UAE population to travel to Qatar – “for people to see their favourite teams and players live in action”. The tournament is also a significant demand driver in the Gulf region.

Travel and Tourism 130

Travel and Tourism Book Events Budgeting 130

EATER

APRIL 7, 2022

According to the Cal/OSHA complaint, Amy’s employs around 2,000 people at its four production facilities, which, according to the company’s 2019 fact sheet, cook up to 1 million meals a day (160,000 hand-rolled burritos among them). The communication’s really good between us.’ There’s no communication. But it’s not true.

Communication 128

Communication Health & Safety Information Blog 128

7 Shifts

SEPTEMBER 19, 2019

Accounting and finances: Manage budgets and track food and labor costs. Build a culture of communication. Because many issues in the kitchen arise from poor communication, create systems that encourage it. Start by establishing clear procedures for communication when working in the kitchen.

Scheduling 113

Scheduling Communication Training Customer Service 113

Modern Restaurant Management

NOVEMBER 11, 2019

Seamless Communication Between Properties : When staying at a hotel with multiple properties, 29 percent expect their preferences and guest profile to be easily communicated between properties. The acquisition is expected to close during the fourth quarter of 2019. ” US Foods Scholars. Hometown: New Orleans, La.

Book 119

Book Reservations Communication Customer Service 119

Modern Restaurant Management

DECEMBER 21, 2020

We realized how important transparency and communication were this year, both with our staff and our customers, in order to make everyone feel comfortable and feel safe. John Moezzi, National Account Manager, Sharp NEC Display Solutions. Karen Schloss of New Jersey-based dsc/ diaz • schloss communications. #1

Marketing 198

Marketing Communication Pricing Scheduling 198

Revenue Hub

OCTOBER 20, 2022

Tripadvisor also found that the average spend per trip for 2022 is likely to exceed that of 2019. Due to poor communication and delays in issuing refunds, many travelers have seemingly lost trust in booking with OTAs. billion ( GBTA ).

Book 80

Book Events Article Information 80

7 Shifts

DECEMBER 8, 2020

47% of restaurants were negatively affected by employee turnover in 2019, with less than a third of restaurateurs reporting that turnover had no impact on their business. Recommended Reading: Restaurant Task Management: How to Communicate Tasks to Staff 4. Engaged employees are also less likely to turnover.

Front of House 148

Front of House Server Events Special Events 148

Modern Restaurant Management

FEBRUARY 27, 2020

However, of the job openings filled in 2019, nearly half of them were filled by either new entrants to the workforce or people promoted from other positions in the same restaurant. Apron, a food and beverage communications agency, released its annual “Food Forecast” report recapping the top food trends to watch in 2020.

Marketing 192

Marketing Download Budgeting Information 192