Modern Restaurant Management

FEBRUARY 28, 2023

Some of the most common impediments to employee engagement and retention include: insufficient or improper onboarding processes for new staff, ineffective or even chaotic communication with workers, and little or no acknowledgement of great performance at work. These lead to poor employee experience and often frustration among staff.

Communication 195

Communication Scheduling Training Sanitation 195

Modern Restaurant Management

AUGUST 25, 2023

One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent. The first is communication technology, like paging to communicate to guests or back of house communications for personnel and management.

Back of House 166

Back of House Communication Demo Budgeting 166

Boutique Hotel News

NOVEMBER 14, 2022

When my colleague George Sell attended the in-person event in 2019, sustainability had dominated the agenda. Keeping with the positive view, STR’s Robin Rossmann took to the stage announcing that global hotel demand had 94 per cent recovered (indexed against 2019), with the exception of Asia and China lagging behind. billion views.

Events 162

Events Front of House Back of House Book 162

Revenue Hub

OCTOBER 6, 2023

While hotels’ reliance on OTA bookings has remained relatively flat since 2019, hotel direct bookings have increased 55% – an 8-point increase from 2019. In addition, they appreciate the ability to communicate directly with a hotel, getting reassurance that their personal needs and preferences are being taken into account.

Book 103

Book Communication Guest Satisfaction Article 103

Hotel Owner

JUNE 1, 2023

Some 86% of senior executives of large luxury hotel chains expect revenues to increase this year compared to 2022, according to new research commissioned by communication technology company Communications Specialist Ltd. When comparing expected revenue streams for this year to 2019, 92% anticipate some form of revenue growth.

Communication 104

Communication Customer Service Marketing 104

Modern Restaurant Management

JANUARY 10, 2024

percent below pre-pandemic levels as of the start of 2023, resulting in a staggering 450,000 job openings compared to 2019. These robots engage guests with personalized greetings, adapt their communication styles to individual preferences, and respond to guest moods. Shockingly, staffing in the restaurant industry remained 3.6

Guest Satisfaction 194

Guest Satisfaction Communication Server Catering 194

Modern Restaurant Management

NOVEMBER 24, 2020

In fact, the industry had a turnover rate of 75 percent in 2019 and this trend was aggravated in 2020 by the pandemic. If competitors are easier to find and communicate with, your business could lose customers quickly. Hire the Right People. Employee-focused culture can be rare within the restaurant industry.

Budgeting 230

Budgeting Communication Training & Development Marketing 230

SiteMinder

MAY 28, 2023

While prices for all German accommodation providers rose by seven per cent between 2019 to 2022, prices among those with 20 rooms or less grew 22 per cent in the same period. In 2019, rooms in September, which is on average the most expensive month, were 25 per cent more expensive than in February, when rooms were cheapest.

Pricing 105

Pricing Marketing Book Information 105

Revenue Hub

APRIL 29, 2024

SMS Marketing As of 2019, text messages achieved a 98 percent open rate, with emails lagging behind at 20 percent. Instead, choose a system that enables you to automate routine communications, sending the right message to the right person at the right moment. Text should be clearly readable, and fields should be tap-friendly.

Marketing 90

Marketing Book Article Information 90

PhocusWire

APRIL 20, 2022

Even if we’re approaching pre-pandemic travel levels, you’re not communicating with time travelers from 2019. Travel has changed and so should a hotel's messaging.

Communication 52

Communication 52

Hotel Owner

OCTOBER 18, 2023

The loan will allow the hotel group, which has owned the leasehold on the property since 2019, to acquire the freehold and add an additional 43 rooms. The Clarence Hotel, known internationally as Dublin’s ‘rock and roll hotel’, is located in the Temple Bar neighbourhood next to the city’s music venues and tourist attractions.

Communication 96

Communication 96

Hotel Owner

NOVEMBER 10, 2022

In terms of quality and value, the devil lies in the detail and hoteliers must not forget about essential parts of a great customer experience, including pre and on-arrival communication, ease of booking, seamless check-in and an exceptional sleep experience. . The cost of debt has and continues to increase, if indeed it remains available.

Book 105

Book Communication 105

Modern Restaurant Management

OCTOBER 9, 2020

percent of the 2019 numbers. Communicate, Communicate, Communicate. You should be communicating these safety measures and any updates or changes you’ve made to your services to your customers. By the end of the month, nationwide retail walk-ins were at a paltry 27.1

Communication 188

Communication Marketing 188

Hospitality Magazine

OCTOBER 4, 2023

Let’s hope the heatwaves this summer won’t be like what’s happening in the northern hemisphere or the bushfires of 2019. A short SMS update is also appropriate and expected for emergency communication. It’s important to prepare for big challenges, plan to protect assets, and organise disaster-recovery marketing.

Maintenance 130

Maintenance Communication Training Pricing 130

SiteMinder

AUGUST 14, 2023

The current number of reservations being made to Portuguese hotels is 21% above 2019’s record-breaking volumes, and Portugal leads neighbouring Spain, France and Italy for comparative booking momentum.

Book 98

Book Reservations Communication Information 98

Smart Brief Hospitality

MARCH 10, 2024

Because of this, hospitality companies quickly rallied to add mobile check-in and room keys, guest communications via text messaging, AI-powered concierge services, specialized and automated cleaning, and more. Part of the automation is the capability to capitalize on big data to note trends and communicate with customers.

Concierge 104

Concierge Guest Services Communication Events 104

Hotel Business

JANUARY 25, 2024

Though 2023 proved to be a challenging year for commercial real estate, marked by geopolitical tensions and capital market dislocation, the lodging industry demonstrated resilience, with RevPAR achieving a full recovery and surpassing 2019 levels by 12%.

Travel and Tourism 126

Travel and Tourism Presentation Accounting Communication 126

Modern Restaurant Management

OCTOBER 4, 2021

restaurant traffic increased by +5 percent over the -10 percent decline in August 2020 and declined by -5 percent compared to the pre-pandemic level in August 2019. Dine-in visits were down -34 percent in August compared to August 2019. restaurant industry. "Overall, "Overall, the state of the U.S. On-Premise Report.

Download 169

Download Pricing Marketing Communication 169

Modern Restaurant Management

APRIL 28, 2020

According to The NPD Group, take-out and delivery accounted for nearly 50 percent of all restaurant spend in 2019. East/West traffic – traffic that moves laterally across the network – should be blocked wherever possible to avoid unwanted communication between devices. Traffic should be inspected, monitored and secured.

Communication 183

Communication Accounting 183

Revenue Hub

NOVEMBER 11, 2022

She’s referring to 2023 being the year that the industry surpasses 2019 meetings volume, but the sentiment could be applied to the outlook across the board: By many measurements, the meetings sector is expected to surpass prepandemic levels next year and just keep growing. Attracting Attendees.

Events 69

Events Communication Article Marketing 69

Modern Restaurant Management

JULY 26, 2021

According to NPD Group data, takeout and delivery orders have increased dramatically, with takeout jumping from 18 percent to 60 percent within the FSR segment from 2019 to 2020. The state of dining has transformed over the last year and a half and continues to rapidly evolve. In the U.S.,

Sanitation 201

Sanitation Communication Information 201

Modern Restaurant Management

DECEMBER 22, 2020

Open and clear communication across our organization has been pivotal. In terms of operations, we enhanced our already stringent sanitation and safety protocols to comply with new government regulations, but ultimately, we needed to effectively and clearly communicate these changes externally to instill confidence in our customers.

Sanitation 195

Sanitation Communication Catering Accounting 195

Modern Restaurant Management

JUNE 15, 2021

After purchasing data decision logic technology, as reported in 2019, the restaurant chain now collects as much information about consumers as it can to determine when, why and how they make a purchase at any given time of the day. Don’t Confuse Customer Communications with Customer Loyalty. One precedes the other.

Communication 201

Communication Front of House Information Accounting 201

Modern Restaurant Management

MARCH 5, 2024

According to recent data from the Bureau of Labor Statistics (BLS), private industry workers in full-service restaurants incurred 93,800 nonfatal injuries and illnesses in 2019. These mentors also can serve as a sounding board, opening the lines of communication to make it easier for newer employees to ask questions or voice safety concerns.

Training 167

Training Communication 167

7 Shifts

JUNE 3, 2022

As of 2019, hospitality had a national average turnover rate of 75% , and that's only grown since the pandemic. And there are a number of easy ways to do it: Praise publicly on internal communication channels like email, group chats, or staff pages. Communication is lacking. The Solution: Standardize team communication.

Scheduling 159

Scheduling Communication Training Book 159

Hotel Owner

MARCH 13, 2023

The Belfry Hotel and Resort has revealed that it intends to reach net zero carbon emissions by 2030 after saving 3 million kWh in electricity and gas usage between 2019 and 2022. The Warwickshire-based company claimed that the energy savings were the result of several measures implemented by the resort.

Maintenance 105

Maintenance Communication Marketing 105

Modern Restaurant Management

AUGUST 2, 2021

The comparable week in 2020 (to July 25), while in recovery compared to the height of restrictions, was still lower than the same week in 2019. Across all states, value velocity remains strongly positive compared to last year, with all key states now ahead of 2019. Sales velocity is now +34 percent vs July 27, 2019. California.

Presentation 179

Presentation Marketing Events Definition 179

Revenue Hub

SEPTEMBER 28, 2023

Make sure that you adapt your website, social media, and guest communication to the season. In 2019, even before the pandemic, 27 percent of US travelers said they meant to volunteer while on vacation that year. Seventy-four percent of US travelers plan to take a trip this autumn, over ten percent more than last year.

Article 95

Article Scheduling Communication Marketing 95

Modern Restaurant Management

JULY 1, 2021

Restaurant bookings in May were up 48 percent compared to May 2019, and revenues are increasing as on-premise dining picks up heading into a busy summer season. At a basic level, guest experience platforms can leverage data to help operators facilitate better communication with their customers.

POS Systems 175

POS Systems Communication Book Server 175

Modern Restaurant Management

FEBRUARY 24, 2021

Using Adobe Stock’s Creative Trends 2021 Report , an annual forecast of visual content trends that will shape the year, as well as our own proprietary analysis of where social media marketing is headed, we’re breaking down how your business can translate 2021’s emerging content trends into meaningful communication strategies.

Communication 191

Communication Information Marketing Pricing 191

Modern Restaurant Management

OCTOBER 27, 2022

Once updated, the app automatically communicates the information to Dunkin’s customer-facing mobile app, delivery partners, and online platforms, minimizing the likelihood that guests will be caught off guard by a closed store or unavailable item. The app is a vital tool for customers and employees. Enabling Flexible Ordering.

Back of House 195

Back of House Communication Information Marketing 195

Modern Restaurant Management

AUGUST 16, 2021

Consumer spending at restaurants was up +32 percent in the April-May-June 2021 quarter compared to the same quarter last year, and for a pre-pandemic view, flat compared to the same quarter in 2019. Despite the gains, FSR dine-in visits are down -37 percent from the second quarter of 2019. foodservice industry. “The U.S.

Marketing 179

Marketing Pricing Download Presentation 179

Revenue Hub

JUNE 28, 2023

Business travel globally continues to trend up YoY since 2019 according to a January 2023 poll conducted by the Global Business Travel Association. Tailored marketing and communication Corporate and leisure guests require different marketing and communication strategies.

Travel and Tourism 89

Travel and Tourism Communication Accounting Presentation 89

Modern Restaurant Management

APRIL 30, 2021

The same survey in 2019 determined that 45 percent expressed the same penchant for spending in establishments with clean restrooms. To communicate sustainability to consumers, third-party certifications such as those from the Forest Stewardship Council (FSC®) can be good indicators of sustainable manufacturing.

Sanitation 201

Sanitation Communication Pricing 201

Modern Restaurant Management

SEPTEMBER 15, 2021

The latest BeverageTrak data from CGA’s COVID-19 On Premise Impact Report reveals On Premise velocity in outlets currently trading is +35 percent higher than the same time last year in the week to September 4 and +25 percent against the equivalent week in 2019. It is performing strongly vs both 2020 (+31 percent) and 2019 (+35 percent).

Marketing 178

Marketing Download Document Information 178

SiteMinder

JUNE 22, 2023

Hotel booking volumes in Spain are currently 17 percent higher than at the beginning of summer 2019, when the country experienced its biggest year of tourism to date. Barcelona, Spain – New data from SiteMinder, the world’s leading open hotel commerce platform, suggests Spain’s hotel sector could be facing a historic summer of bookings.

Travel and Tourism 98

Travel and Tourism Reservations Book Pricing 98

SiteMinder

JUNE 6, 2023

According to SiteMinder’s World Hotel Index, local hotels are receiving almost 115 percent of the booking volumes they were at this same time in 2019, with over 75 percent of booked stays set to arrive over the summer months. Spain’s travel sector continues to enjoy the tailwinds of pent-up demand.

Book 98

Book Reservations Communication Information 98