Synergy Suite
NOVEMBER 30, 2023
Front-of-House (FOH) Labor: FOH staff includes servers, bartenders, hosts/hostesses, and buspersons who interact directly with customers and provide service. Managing labor costs requires optimizing staff schedules, ensuring efficient staffing levels during peak hours, and monitoring employee productivity.
SiteMinder
FEBRUARY 29, 2024
With that in mind, here’s a breakdown of the most important training topics for each major hospitality department in your hotel: Front office Customer service excellence : Training on delivering exceptional service, managing first impressions, and ensuring guest satisfaction.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Modern Restaurant Management
DECEMBER 19, 2019
Hiring trends are consistent with other restaurants located in those specific areas, whether fast-casual, full-service, family-style or quick-service. Managers frequently attribute their low staffing and retention rates as the industry norm. The root of the problem is simple: poor planning.
Synergy Suite
MARCH 20, 2024
This includes ensuring that the restaurant delivers high-quality food and service, managing staff, and maintaining a clean and well-organized dining area. The manager also handles customer complaints and feedback, coordinates with the kitchen staff, and manages inventory and supplies. Get in touch with us today!
Les Roches
DECEMBER 27, 2023
Among the main types of leadership found in the hospitality industry are: Hotel management: roles span staff coordination, overseeing logistics and maintenance, and handling management for all the departments within the hotel, and dealing with suppliers and investors.
The Restaurant Times
JUNE 30, 2021
Thus, the focus of the restaurant manager should not only be on hiring but on employee retention as well. He must schedule shifts in a way that creates optimum efficiency, especially during peak business hours. . Source: MBB Management. Providing Excellent Customer Service .
Modern Restaurant Management
JULY 30, 2021
” Over the past year, Church’s has activated modified schedules for the Restaurant Support Center, which assists team members across the globe. Team members were placed on remote workforce schedules and split schedules depending on current COVID-19 trends and data. SMG Teams with Taco John's.
Expert insights. Personalized for you.
52 
Let's personalize your content