Modern Restaurant Management

OCTOBER 19, 2021

For example, it is advisable to establish alcohol service guidelines and procedures to prevent over-consumption or serving to intoxicated patrons. Protocols guidelines should be easily accessible to all team members involved in the handling, preparation and sale of alcohol. Market … Responsibly.

Regulatory Compliance 215

Regulatory Compliance Training Marketing 215

Revenue Hub

APRIL 4, 2024

The loyalty programs of the largest hotel brands in the world, such as Marriott, Hyatt and Hilton, all share a common functionality: “book & join” or the ability to join the loyalty program while making the first reservation and without diverting to a different funnel where there is a greater chance that your guest will drop out.

Book 97

Book Pricing Article Reservations 97

Revenue Hub

SEPTEMBER 18, 2023

In an industry as diverse and dynamic as hospitality, the strategic choices that hotel companies make can often spell the difference between thriving and merely surviving. Local Sensitivities Drive Revenue For hotels, the “product” isn’t something that can be shipped globally; it’s intrinsically linked to a locale.

Travel and Tourism 94

Travel and Tourism Events Article Marketing 94

Hotel Business

FEBRUARY 9, 2023

In the recently released China Construction Pipeline Trend Report from Lodging Econometrics (LE) , analysts report that the country’s total hotel construction pipeline, at the close of the fourth quarter, stands at 3,581 projects/675,074 rooms.

Accounting 59

Accounting Scheduling Presentation 59

SiteMinder

MAY 15, 2024

What is hotel interior design? Hotel interior design is the art and science of enhancing the interiors of a hotel to create a stylish, comfortable, and functional environment for guests. It involves selecting appropriate furniture, colours, lighting, materials, and décor to align with the hotel’s brand and target audience.

Maintenance 52

Maintenance Blog Guest Satisfaction Book 52

Revenue Hub

MARCH 29, 2023

The hospitality industry is a dense and competitive market where your hotel will have to stand up to some pretty stiff competition. As the digital face of your brand, your hotel website can act as an ally or foe, making or breaking your bottom line. We’ve seen consistent growth in mobile traffic and revenue.

Information 83

Information Article Book Marketing 83

Revenue Hub

SEPTEMBER 14, 2023

And they’ve already begun to transform many areas of the hotel and travel industry -from guest communication to marketing and revenue management. Of course, the system follows your pre-set pricing guidelines to ensure rates and restrictions remain brand-conform. And there’s a good reason for it. Both solutions are game changers.

Information 91

Information Pricing Communication Article 91

Modern Restaurant Management

APRIL 1, 2021

To accommodate, some brands launched standalone mobile ordering applications for the first time. There were growing pains around third-party delivery fees, quality and consistency, the unknowable patchwork of local restrictions, county health directives, state laws, and federal guidelines. Others built curbside pickup programs.

Marketing 154

Marketing 154

Revenue Hub

MAY 5, 2023

Industry best practices follow a 24-48 hour guideline for the preferred time to respond to guests online. Many hoteliers are under strict policies enforced by a larger hotel company that may already state how frequently and quickly hotel operators need to respond to reviews. This may account for a lag in publication times.

Article 62

Article Accounting Information Book 62

Serviced Apartments

DECEMBER 1, 2022

Based out of Singapore, Liang will head all Dao by Dorsett properties worldwide operationally as well as assist the owners in developing the Dao by Dorsett brand and operational guidelines. SINGAPORE: Dao by Dorsett has promoted Roy Liang to vice president of operations. . London’s Dao offering opened in June this year.

Catering 52

Catering 52

Hotel Business

APRIL 6, 2023

Hyatt Hotels Corporation has unveiled Together by Hyatt’s new Event Experience Guides for meeting and event planners. Inspired by Hyatt’s World of Care platform, planners will learn about how they can work with a hotel to make their event more sustainable. Carefully Served.” Carefully Served.”

Events 59

Events Information Communication Service Management 59

Revenue Hub

JANUARY 10, 2023

Hotel videos not only let guests know what to expect, they establish an emotional connection. Well-produced brand videos and 360-degree virtual reality videos are ideal for introducing your property and transporting guests there via your website. The music, scenery, and script must be consistent with one another and with your brand.

Book 83

Book Article Information Marketing 83

The Restaurant Times

JANUARY 11, 2021

Raj worked in the US for 30 odd years and on returning to India, he could not find a stand-alone Pizza place apart from the 5-star hotel brands and felt that he needs to do something about it. Soon after the lockdown restrictions were lifted, the brand also picked up on sales. . Raj Rao, an F&B veteran in August of 2014.

Marketing 81

Marketing Maintenance Pricing 81

InnQuest

JUNE 8, 2023

Artificial intelligence (AI) is seamlessly integrating into hospitality experiences, redefining our expectations – from chatbots providing instant customer support to predictive analytics optimizing hotel operations. Hotels can now use machine learning to analyze data to anticipate guest needs, optimize pricing and improve operations.

Maintenance 135

Maintenance Guest Satisfaction Pricing Marketing 135

Les Roches

SEPTEMBER 14, 2023

From my first General Manager in The Sun International Hotel Group South Africa, who was the youngest manager in the brand, with his wise saying “to become a great manager, become a great chef first”, to the Executive Chef of the Dorchester Hotel – who taught me about dedication, perfection and strict protocol concerning food service.

Presentation 98

Presentation Training Information Definition 98

SiteMinder

SEPTEMBER 26, 2022

Some differences between hotel guests are obvious, and others are as small as their booking channel preferences or tendency to spend additional money on-site. Careful market segmentation in the hotel industry is a catalyst for understanding these differences and acting on them. What is hotel market segmentation?

Marketing 95

Marketing Housekeeping Information Blog 95

Les Roches

JANUARY 8, 2024

A number of top hotel brands have embraced automation in the hospitality industry to provide greater comfort and convenience and elevate the guest experience. According to Zendesk , the customer experience influences brand loyalty for more than half of consumers.

Housekeeping 52

Housekeeping Training Hospitality Management Travel and Tourism 52

Modern Restaurant Management

JUNE 18, 2020

Breakfast Performance by Concept : ‘Chicken’ brands started showing positive YOY breakfast sales at the end of April, and performs best of all categories in the breakfast day part, at -10 percent YOY traffic and YOY sales around +10 to +15 percent. . Breakfast traffic YOY is between negative 30-35 percent.

Marketing 184

Marketing Travel and Tourism Download Facility Management 184

eZee Absolute

JANUARY 19, 2023

For years, hotels have been at a crossroads, trying to determine whether to handle marketing in-house or outsource it. So, the question at hand is, how can hotels determine which marketing approach to opt for? Each approach, in-house and outsourced, has its own set of unique advantages, yet both have their own limitations.

Marketing 81

Marketing Budgeting Information Scheduling 81

Revenue Hub

OCTOBER 10, 2023

Another exciting key technology component for the hotel industry is GIS – Geographic Information Systems which enables hotels to compile geographic information to target and enhance their marketing efforts. These guidelines should be set precisely and reviewed and adjusted as needed on a quarterly basis if not more often.

Information 105

Information Reservations Pricing Events 105

The Restaurant Times

JULY 6, 2023

David’s early career in the restaurant and hotel industries included working with and for some of the most iconic brands and leaders in their respective industries, where he learned how to strategically accelerate sustainable brand expansion.

Marketing 52

Marketing Pricing Magazine 52

The Restaurant Times

NOVEMBER 12, 2021

He also has worked with one of Asia’s oldest hotel groups called Galle Face Hotel Group, established in 1864 in Sri Lanka. He is the founder of a few hospitality startup companies including Taprobane Hospitality, BWJ Hotels & Resorts, and Island of Ceylon Travel & Tourism Company among others.

Travel and Tourism 98

Travel and Tourism Definition Communication Training 98

Modern Restaurant Management

MAY 20, 2020

Hotels may need to integrate similar convenience options, including expanded in-room amenities and entertainment options, for on-premise guests as cautious guests may stay room-bound for longer periods of time instead of lounging at lobby bars or restaurants.

Sanitation 203

Sanitation Accounting Presentation Marketing 203

The Restaurant Times

SEPTEMBER 30, 2020

The ‘Crustflix by Instapizza’ platform enables customers to view how chefs are preparing pizzas and other food items and whether they are following the necessary guidelines. Luxury hospitality chain, Roseate Hotels & Resorts is also live-streaming the feed from its kitchens.

Sanitation 98

Sanitation Kitchen Operations Accounting 98

Modern Restaurant Management

JULY 14, 2020

Miso Robotics understood where we could improve and stay true to White Castle’s brand of taste, innovation and best-in-class dining. Bbot offers a configurable solution that helps restaurants, bars, hotels, cinemas, and other hospitality organizations create digital menus and provide guest-controlled, contactless ordering and payment.

Sanitation 164

Sanitation L&D Accounting Marketing 164

Modern Restaurant Management

JULY 30, 2021

The model recognizes the importance of in-person interactions, while continuing to practice social distancing guidelines. Tebow Joins Clean Juice as Brand Ambassador. The partnership with Clean Juice is highlighted by the creation of the brand’s first-ever national TV spot featuring Tebow and his experience with the brand.

Marketing 203

Marketing Multi-Unit Operations Scheduling Guest Satisfaction 203

SiteMinder

NOVEMBER 27, 2022

If you are ready to brush up on all things housekeeping, this blog covers everything from hotel room cleaning checklists to tips and software to support your team. Why is hotel room cleaning so important? A hotel room cleaning policy lays the foundation for all housekeeping-related activities. Hotel room cleaning checklist.

Housekeeping 59

Housekeeping Back of House Scheduling Blog 59

EATER

JUNE 26, 2020

While the city of Miami has allowed restaurants to operate their dining rooms at half capacity since May 27, this particular spot is remaining closed for dine-in service until its owners can offer their customers a more “on-brand” dining experience — meaning fun and easygoing — rather than a modified, cautious night out.

Front of House 117

Front of House Server Back of House Document 117

Revenue Hub

OCTOBER 25, 2023

In the cutthroat world of hotel revenue management, where every dollar counts, it’s easy to get swept up in the pursuit of profit. Now, I’m not saying this is the path to take, but it’s a path some hotels have chosen. The act seeks to enhance transparency in hotel pricing for consumers. But guess what?

Pricing 85

Pricing Book Guest Satisfaction Article 85

Les Roches

MARCH 8, 2024

Understanding the application process and requirements Each business school may have its unique application process and requirements, so it’s essential to carefully review and understand the application guidelines for each school you’re considering.

Strategic Planning 52

Strategic Planning Hospitality Management Travel and Tourism Budgeting 52

The Restaurant Times

OCTOBER 29, 2020

Adhering to the social distancing guidelines and following government-mandated safety protocols is also critical for running a restaurant, amid the pandemic. A brand gives a level of reassurance and puts the customers at ease that the team is taking care of the protocols. New brands and concepts are being launched.

Training 40

Training Marketing Catering Reservations 40

Smart Brief Hospitality

NOVEMBER 20, 2020

Hotels, airlines and trains have embraced technology to address traveler concerns during the coronavirus pandemic, and added cleanliness, mitigating the risk of contact with others and the effects of this technological transformation are likely to persist once a vaccine is available. To enjoy your stay.

POS Systems 52

POS Systems Concierge Communication Housekeeping 52

Les Roches

MAY 22, 2023

Establishing a standardized approach to customer engagement can create a consistent and positive brand experience for customers. Effective customer communication management is essential for hospitality, including hotel management , to build and maintain strong customer relationships. What is customer communication management (CCM)?

Communication 52

Communication Training Information Customer Service 52

Modern Restaurant Management

DECEMBER 17, 2020

Companies considering rebranding in 2021 should think carefully about which brand elements are most important to consumers. Nothing in recent history has disrupted the foodservice industry quite like COVID-19, and brands have an opportunity to be supportive partners.

Travel and Tourism 167

Travel and Tourism Sanitation Marketing Training 167

7 Shifts

JULY 24, 2020

Without Reservations: How a Family Root Beer Stand Grew into a Global Hotel Company. ?? Hotel tycoon J.W. shares his story of the Marriott brand, from its humble beginnings as a family root beer stand in the 30s to the global leader it is today. Published: 2012 ?? Author: J.W. Bill" Marriott Jr. ?? Goodreads: 3.84

Book 148

Book Reservations Scheduling Training 148

The Restaurant Times

JANUARY 11, 2022

i) The hotel and restaurant industry demonstrated against the Maharashtra government’s move to close businesses in accordance with new COVID-19 guidelines. The distinction between a bar and a restaurant was not clearly defined in the guidelines, creating confusion. April: Getting Through The Pandemic Once Again . (i)

Kitchen Operations 52

Kitchen Operations Blog Events Marketing 52

Smart Brief Hospitality

NOVEMBER 20, 2020

Hotels, airlines and trains have embraced technology to address traveler concerns during the coronavirus pandemic, and added cleanliness, mitigating the risk of contact with others and the effects of this technological transformation are likely to persist once a vaccine is available.

POS Systems 52

POS Systems Concierge Communication Housekeeping 52