Modern Restaurant Management

MARCH 1, 2022

Empowering Employees with the Right Tools and Training. Providing the restaurant’s team with tools that streamline operations and create efficiencies, keeps them front of house, enabling them to do what they do best: make delicious food, build and work on great teams, and provide a superior guest experience.

Back of House 230

Back of House Training Front of House Scheduling 230

Modern Restaurant Management

FEBRUARY 2, 2024

With a strong network, managers can receive up-to-date information about sales trends, peak hours, and customer preferences. This data can be used to make informed decisions about staffing, menu changes, and promotional offers. Staff training is crucial to ensure everyone understands how to use the new technology effectively.

Customer Service 189

Customer Service Front of House Communication Training 189

Hotelogix

OCTOBER 18, 2023

This ensures the protection of sensitive guest information and financial data. This empowers staff to make informed decisions promptly and respond effectively to guest requests. Security Measures Strong security features are essential to protect guest information and financial data.

POS Systems 130

POS Systems Guest Satisfaction Training Front of House 130

Modern Restaurant Management

OCTOBER 14, 2022

As a restaurant owner or manager, you should take it upon yourself to become familiar with common allergens so that you can later pass on this knowledge to your staff for a well-informed, allergen-friendly restaurant environment. Make sure that your staff is thoroughly trained to make your restaurant as allergen-friendly as possible.

Server 189

Server Communication Training Front of House 189

Modern Restaurant Management

SEPTEMBER 1, 2020

Make Staff Training a Priority. Contactless ordering and payment involve a significant change in front-of-house operations for your guests and your staff. The most successful operators make an early and ongoing commitment and investment in staff training. The best hospitality operators obsess over the guest experience.

Front of House 230

Front of House Server Demo Guest Satisfaction 230

Modern Restaurant Management

MAY 24, 2022

It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. These quick, informal chats can help you gauge how your employee feels in their role and extends an invitation for open conversation. Communicate. Build a network.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth.

Maintenance 203

Maintenance Front of House Back of House Training 203

Les Roches

AUGUST 10, 2023

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. These roles are typically responsible for hiring, training and managing staff. Hospitality is wonderfully varied.

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Modern Restaurant Management

OCTOBER 30, 2020

percent per year, then you’ve spent around 34K per year on training alone. In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Tech Trainers. Contactless Tech. Self-Serve.

Front of House 197

Front of House Training Server Budgeting 197

Modern Restaurant Management

JULY 29, 2020

However, creating your own internal standards has two advantages: You can consistently inform your employees on how to behave. When you show this information to customers, it works like a real-time health inspection certificate. Leverage Analytics to Inform Your Decisions. across your franchises.

Back of House 215

Back of House Communication Sanitation Front of House 215

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Use data to allow you to make informed decisions for your restaurant. Your POS should be able to integrate with your restaurant’s technology, whether the back or front-of-house. Recipe viewing capability – streamline your training efforts and make changing your menu a breeze!

Back of House 203

Back of House Reservations Front of House Communication 203

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

Modern Restaurant Management

AUGUST 29, 2022

The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers.

Regulatory Compliance 189

Regulatory Compliance Workflow Management Front of House Back of House 189

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

Training 179

Training Front of House Back of House Sanitation 179

Modern Restaurant Management

OCTOBER 7, 2021

Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. In addition, advanced systems allow restaurants to take vital customer information such as their contact numbers, birthdays, and so on, which can be used for marketing.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

Modern Restaurant Management

JANUARY 10, 2022

After adopting better delivery and takeout technology in 2020, restaurants are now turning their tech budgets toward bringing in back of house. We expect to see more operators investing in back-of-house as they fully flesh out their tech stack. This will provide more reliable data, and information that is easier to parse and act on.

Back of House 208

Back of House Sanitation Scheduling Front of House 208

7 Shifts

FEBRUARY 7, 2024

Happy, engaged, well-trained employees can make or break your business (and so can having the right amount of those employees on the clock at the right times). It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. All of this (and more!)

POS Systems 125

POS Systems Scheduling Front of House Accounting 125

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

Modern Restaurant Management

JANUARY 11, 2024

For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. Train your employees to give the best service possible and how to make customers feel comfortable and excited about being at your restaurant.

Budgeting 166

Budgeting Server Front of House Back of House 166

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A good pre-shift meeting is short, packed with important information, and inspiring. Try 7shifts for Free.

Scheduling 158

Scheduling Training Front of House Back of House 158

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. You can approach thinking about this skill in two different ways: General Experience : This pertains to less formal business training. Undercooking.

Back of House 148

Back of House Front of House Server Download 148

OpenTable

DECEMBER 18, 2023

Here, we’ve put together a complete guide on implementing an effective Angel Shots protocol, from staff training to legal considerations. Training all front-of-house staff, security, and even kitchen teams on the meaning of special drink orders is crucial. What is an Angel Shot drink?

Training 52

Training Front of House Information Server 52

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

APRIL 12, 2021

Train Front of House Staff. Anytime there’s a change to procedures, the first step should be to train your staff. Listen to What Consumers Want While customer reviews can be a sore spot for some restaurant owners, they’re also a wealth of information.

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Front of House Training Information Events 162

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. The future of restaurant businesses will likely involve a hybrid approach, combining the efficiency of technology with the warmth and personal touch of human service.

Pricing 215

Pricing Catering Training Marketing 215

Modern Restaurant Management

JUNE 8, 2020

Once employees are informed of your restaurant’s new safety and sanitation policies , your main challenge will be compliance. Front-of-house (FOH), back-of-house (BOH), and management should feel comfortable immediately discussing any questions that arise related to new policies. Improve Team Communication.

Sanitation 202

Sanitation Communication Download Document 202

Modern Restaurant Management

APRIL 29, 2021

.” The $15 minimum wage is a myth – most restaurants are having to pay close to that now, Her longer-term predictions include: Operators are leaving “small” menus developed for delivery in place in order to cut down on the complexity of orders and training required. He got creative on how to source employees.

Scheduling 221

Scheduling Training Server Pricing 221

NCC USA

DECEMBER 7, 2022

Front-of-House Components of a POS System for Restaurants . Ease of use is another key quality; user-friendly interfaces are vital for efficient operations and minimal training requirements (which saves time and money, especially in an industry with high turnover). . The Software. The software’s design is also important.

POS Systems 52

POS Systems Front of House Information Communication 52

Synergy Suite

MARCH 14, 2023

For any full-service or specialty restaurant business, front-of-house table management has to be one of the most important things to get right. Training and Support Evaluate the level of training and support provided by the reservation system provider.

Reservations 52

Reservations POS Systems Front of House Communication 52

Modern Restaurant Management

MARCH 10, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information. That means that waitstaff can digitally communicate with the BOH without losing the ticket itself. A robust KDS that includes features like: ?

Back of House 189

Back of House Front of House Reservations Information 189

The Restaurant Times

AUGUST 26, 2022

This management software can process credit card payments, print receipts, and display information on a user-friendly screen, among other features. It should be easy to use because a system requiring extensive training might lead to frustration for the employees. It should be easy to use and not take hours to train staff.

POS Systems 69

POS Systems Accounting Information Reservations 69

Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. Information is the antidote to chaos. We are in the age of information, and it is time hoteliers make the most of the information at their fingertips.

Housekeeping 52

Housekeeping Back of House Information Front of House 52

NCC USA

AUGUST 31, 2022

A KDS also enhances operations by improving communication between the front and back of the house. A KDS also makes training new employees easier, so they can work independently and begin providing value sooner. NCC has the information you need. Bump pads enable kitchen staff to clear them when the order is ready.

POS Systems 52

POS Systems Front of House Communication Maintenance 52

Les Roches

JULY 21, 2023

They use hotel management software, including reservation management systems, check-in/check-out systems, front desk management and hospitality management systems. Hotel PMS can streamline and digitize duties hotel staff would otherwise spend time completing manually, such as checking-in guests or putting booking information into a system.

Property Management 52

Property Management Housekeeping Reservations Training 52

Hospitality Magazine

DECEMBER 7, 2022

The spaces allow back- and front-of-house staff to get out of a venue and experience the cycle of planting a seed and watching it grow into an ingredient. Select venues are taking on the challenge of becoming as close to self-sufficient as possible (just take a look at Brae, Margan and O.My) via their own farms and kitchen gardens.

Front of House 246

Front of House Bookkeeping POS Systems Reservations 246

Modern Restaurant Management

JUNE 2, 2021

By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc., This is where restaurant technology plays its biggest role.

Concierge 197

Concierge Server Front of House Back of House 197

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. POS System.

Document 148

Document Communication POS Systems Training 148