Modern Restaurant Management

MAY 24, 2022

It’s important that front-of-house and back-of-house staff members have clear lines of communication with you and with each other. These quick, informal chats can help you gauge how your employee feels in their role and extends an invitation for open conversation. Communicate. Build a network.

Front of House 208

Front of House Scheduling Back of House Communication 208

Modern Restaurant Management

DECEMBER 1, 2021

Front-of-House. Use data to allow you to make informed decisions for your restaurant. Your POS should be able to integrate with your restaurant’s technology, whether the back or front-of-house. Back-of-House. This makes training a breeze and can help you reduce turnover.

Back of House 203

Back of House Reservations Front of House Communication 203

Modern Restaurant Management

DECEMBER 15, 2021

The best restaurants are those that keep back-of-house processes running smoothly to ensure a great front-of-house experience for guests. A 2021 OpenTable survey of more than 21,000 diners revealed that 52 percent of diners find the latest information about restaurants online and 42 percent learn from word of mouth.

Maintenance 203

Maintenance Front of House Back of House Training 203

Modern Restaurant Management

AUGUST 29, 2022

The byproduct is a feedback loop that enhances employee guidance and training, reduces shrink and carbon footprint, ensures the highest levels of store cleanliness and hygiene, and enables your teams to focus on and cater to consumers.

Regulatory Compliance 189

Regulatory Compliance Workflow Management Front of House Back of House 189

Modern Restaurant Management

OCTOBER 7, 2021

Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. In addition, advanced systems allow restaurants to take vital customer information such as their contact numbers, birthdays, and so on, which can be used for marketing.

Reservations 196

Reservations Kitchen Operations Front of House Back of House 196

Modern Restaurant Management

JUNE 15, 2020

It requires businesses to overhaul cleaning procedures, conduct thorough training and implement new employee-centric policies. One of the most effective ways that restaurants can make a positive cultural shift is by investing in employee training. Training topics should include infection prevention, food safety and personal hygiene.

Training 179

Training Front of House Back of House Sanitation 179

Modern Restaurant Management

JANUARY 11, 2024

For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. For those looking for more information on what it takes to lead a restaurant this is a great book to turn to.

Budgeting 166

Budgeting Server Front of House Back of House 166

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 189

Back of House Front of House Information Reservations 189

7 Shifts

NOVEMBER 12, 2020

It usually involves an orientation, paperwork collection, and training. Day Two Training: Learning how to do your job with a training manual, in-person classes, online learning, and shadowing. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

Training 122

Training Customer Service Communication Information 122

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

AUGUST 16, 2021

But it's the good shifts, when the front of house and back of house are flowing like a symphony, when customers are delighted, and the restaurant atmosphere feels effortless—that's the best part about restaurants. A good pre-shift meeting is short, packed with important information, and inspiring.

Scheduling 158

Scheduling Training Front of House Back of House 158

Hotel Business

DECEMBER 21, 2022

Achieving a frictionless experience for a guest in a hotel requires a full team, from front-of-house to back-of-house and managers. Information is the antidote to chaos. We are in the age of information, and it is time hoteliers make the most of the information at their fingertips.

Housekeeping 52

Housekeeping Back of House Information Front of House 52

Modern Restaurant Management

JUNE 2, 2021

By ensuring that orders are being submitted accurately, communicated to the kitchen staff, tallied up on the cheque, and that all that information is integrated into the inventory system, accounting, etc., This is where restaurant technology plays its biggest role.

Concierge 197

Concierge Server Front of House Back of House 197

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. Of all the front of the house positions in a hotel, this is the most senior. Duties include training and managing various other hotel front desk positions such as receptionists and concierge.

Maintenance 72

Maintenance Concierge Front of House Budgeting 72

NCC USA

DECEMBER 7, 2022

Front-of-House Components of a POS System for Restaurants . Ease of use is another key quality; user-friendly interfaces are vital for efficient operations and minimal training requirements (which saves time and money, especially in an industry with high turnover). . The Software. The software’s design is also important.

POS Systems 52

POS Systems Front of House Information Communication 52

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 88

Back of House Front of House Information Reservations 88

The Restaurant Times

AUGUST 26, 2022

This management software can process credit card payments, print receipts, and display information on a user-friendly screen, among other features. It should be easy to use because a system requiring extensive training might lead to frustration for the employees. It should be easy to use and not take hours to train staff.

POS Systems 69

POS Systems Accounting Information Reservations 69

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. We’re seeing strong and growing interest in IoT connectivity and automation in the back-of-house – especially for multi-site operators.

Pricing 215

Pricing Catering Training Marketing 215

7 Shifts

DECEMBER 27, 2019

When you hire someone who doesn’t share your team’s values , no amount of training or tips will make them engaged in their work. Orientation and training ($820.96): Onboarding are training are costly and time consuming. Hold informal interviews with potential employees on a regular basis, even when you don’t have any openings.

Server 144

Server Training Front of House Back of House 144

7 Shifts

SEPTEMBER 16, 2021

If you're managing multiple locations of the same concept, you'll benefit from having a universal approach to hiring, training, suppliers, technology, and the overall guest experience. Standardized training across all of your locations unifies all employees to work within the guidelines you've created. POS System.

Document 148

Document Communication POS Systems Training 148

Larry Mogelonsky

SEPTEMBER 20, 2023

Wellness is at the forefront in 2023, both as a back-of-house means to retain talent and for the front of house as a way to support higher rates or grow ancillary spend. But in order to activate new programming and support it with continuous improvement, a solid tech foundation has to be there first.

Travel and Tourism 100

Travel and Tourism Front of House Book Back of House 100

The Restaurant Times

MARCH 14, 2022

Typically, a restaurant’s operation can be categorized into two parts – front-of-house (FOH) and back-of-house (BOH). On the other hand, the BOH operations refer to the activities taking place at the back of the restaurant, such as the kitchen, the office, the employee area, etc. Managing Inventory.

Training 52

Training Front of House Guest Satisfaction Back of House 52

EATER

JULY 2, 2021

For front of house, what is the base pay before tips? For back of house, are tips shared? This can include information about de-escalating conflict without relying on police presence, for example, or how to handle microaggressions from customers, or ways to support unhoused neighbors in the area. Are tips pooled?

Scheduling 97

Scheduling Front of House Back of House Training 97

Lithos POS

SEPTEMBER 27, 2023

Customer profiles When a customer makes a purchase with you a profile will be created, which includes name, purchase history, and contact information. The strategy can include training, employee salary growth, career growth, and employee retention growth. Let’s see how POS can help you to manage your customer operations.

POS Systems 69

POS Systems Accounting Front of House Server 69

Modern Restaurant Management

OCTOBER 29, 2019

Friction points that are in back of house trickle to front of house, and so we can find these internal friction points by observing our teams and identifying activities that distract them from delivering value and ask; where were they confused, frustrated, uncomfortable, or delayed. Innovation Through Brand.

Communication 145

Communication Front of House Back of House Training 145

7 Shifts

MAY 27, 2021

For example, it might make sense to have a newer employee work weekdays until he gets his footing, then allow him to fill an opening that becomes available for a weekend shift once he's fully trained. Cross-Training Employees. Rotating shifts, however, may favor a larger-sized staff that want more flexibility from a work schedule.

Scheduling 148

Scheduling Server Front of House Back of House 148

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness.

Portion Control 52

Portion Control Scheduling Pricing Training 52

Modern Restaurant Management

DECEMBER 21, 2022

To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. – Tim McLaughlin, Founder & CEO, GoTab. "We

POS Systems 197

POS Systems Pricing Front of House Marketing 197

OpenTable

OCTOBER 20, 2023

Knowing your audience will inform your menu, but more importantly, your restaurant’s overall vibe and service style. Business plan Once you’ve gathered all the necessary information, it’s time to put it into a business plan. Training is non-negotiable. It’s equally important to study your competition.

POS Systems 52

POS Systems Budgeting Reservations Front of House 52

7 Shifts

MAY 27, 2021

For example, it might make sense to have a newer employee work weekdays until he gets his footing, then allow him to fill an opening that becomes available for a weekend shift once he's fully trained. Cross-Training Employees. Rotating shifts, however, may favor a larger-sized staff that want more flexibility from a work schedule.

Scheduling 78

Scheduling Server Front of House Back of House 78

EATER

JULY 8, 2020

In the six years I worked in restaurants, I never saw BIPOC (Black, indigenous, and people of color) in management, or even a Black bartender; most people of color were forced to remain in the back of house, or as bussers and runners in the front of house. I always inform the manager.

Server 104

Server Front of House Back of House Marketing 104

Synergy Suite

JUNE 6, 2023

By automating numerous accounting processes, this software empowers restaurant owners and managers to effectively oversee their financial operations and make well-informed business choices. With accurate cost control, restaurants can maintain profitability and make informed decisions to optimize their operations.

Accounting 52

Accounting POS Systems Budgeting Bookkeeping 52

7 Shifts

SEPTEMBER 26, 2022

Health, Allergen, and Food Safety Training and Certifications. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cooks and back-of-house employees tend to work with inventory management software and kitchen display technology. Cross-contamination.

Back of House 148

Back of House Front of House Server Download 148

7 Shifts

MAY 15, 2023

And I'm not saying I don't want them to be paid well, but that would be a ridiculous amount of money for someone who's on an iPad and doing low levels of service and does not have a terrible amount of experience or training so we just tried to figure out how to do it differently. I did a chef residency there, and then we were getting crushed.

Back of House 78

Back of House Pricing Front of House Server 78

Modern Restaurant Management

JULY 29, 2020

However, creating your own internal standards has two advantages: You can consistently inform your employees on how to behave. Use Front and Back-of-House Dashboards to Stay Aligned. By using back-of-house dashboards to track sanitization compliance, you can easily keep staff in the loop.

Back of House 215

Back of House Communication Sanitation Front of House 215

SiteMinder

OCTOBER 11, 2022

We’re going to take you through everything you need to know about hotel PMS so you can make the best-informed decision for your hotel. From the large OTAs and GDSs to individual retail travel agents, you’ll be able to instantly provide real-time booking information to your agents that will help drive bookings. Table of contents.

Housekeeping 52

Housekeeping Property Management Book Reservations 52

Modern Restaurant Management

OCTOBER 16, 2019

Most chefs, however, have not been trained in cooking a plant-based diet, at least not on a heightened level. ” There is some significant data that backs up this increased need: There has been a 600-percent increase in people identifying as vegans over the past three years. . ” Presto's New Vision.

Marketing 126

Marketing Training Maintenance Pricing 126