Modern Restaurant Management

JANUARY 24, 2022

When properly deployed, they can transform the employee experience by improving daily operations, syncing front-of-house and back-of-house communication and execution, and delivering a memorable dining experience that won’t send staff to the walk-in cooler for a good cry. But it doesn’t stop there.

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Back of House Front of House Server Budgeting 223

Modern Restaurant Management

FEBRUARY 2, 2024

With a strong network, managers can receive up-to-date information about sales trends, peak hours, and customer preferences. This data can be used to make informed decisions about staffing, menu changes, and promotional offers. Moreover, advanced networking facilitates better coordination and efficiency.

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Customer Service Front of House Communication Training 189

Modern Restaurant Management

JANUARY 11, 2024

For front of house workers set goals on the number of turnovers of tables or good reviews. For back of house set goals on the time it takes to get food to the pass and out to customers. A customer will complain, the expo line will get backed up, a server may fall and drop an order. Set goals for your staff.

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Budgeting Server Front of House Back of House 166

OpenTable

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions. Office setting, front of house, or back of house? Keep it clean, comfortable, and professional.

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Front of House Server Back of House Bookkeeping 52

Modern Restaurant Management

MAY 18, 2020

The form and instructions inform borrowers how to apply for forgiveness of their PPP loans, consistent with the Coronavirus Aid, Relief, and Economic Security Act (CARES Act). The Restaurant Reopening Blueprint is informed by interviews with key stakeholders such as diners, restaurant staff and US Foods consultants and chefs.

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Front of House Back of House Sanitation Information 208

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

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Communication Server Front of House Back of House 172

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa.

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Scheduling Server Communication Information 167

EATER

JULY 24, 2020

Hosts, bartenders, servers, and any other front-of-house workers take the greatest risk by sharing indoor space with customers, who may or may not show symptoms even if they’re infected with COVID-19. There’s just not enough information to eliminate all risk. We’re in a fast-moving environment in terms of information.”

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Server Back of House Front of House Information 125

7 Shifts

JANUARY 26, 2021

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. As restaurant discoverability moves from foot traffic to web traffic, is it absolutely essential that you have as much information out there as possible for potential diners. Optimize Your Labor ?????

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Front of House Accounting Back of House Server 148

Modern Restaurant Management

OCTOBER 30, 2020

In all likelihood, you already have a robust tech stack that might include a kitchen display system (KDS), a r estaurant management platform for your front-of-house needs, or a point of sale system. Likewise, some contactless tech includes SMS texts to guests on the waitlist to inform them that their table is ready. Self-Serve.

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Front of House Training Server Budgeting 197

Modern Restaurant Management

OCTOBER 7, 2021

Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Kitchen Operations.

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Reservations Kitchen Operations Front of House Back of House 196

Les Roches

AUGUST 10, 2023

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are the different job roles in the hospitality industry? Hospitality is wonderfully varied.

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Travel and Tourism Front of House Back of House Hospitality Management 52

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. By using the contact information, you run personalized marketing.

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Front of House Scheduling Communication Bookkeeping 52

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa.

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Scheduling Server Communication Information 78

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. This can include making restaurant reservations, arranging transport and providing information about the local area. Front of house manager. Table of contents. Reservation agent. Spa manager.

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Maintenance Concierge Front of House Budgeting 72

EATER

JULY 8, 2020

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

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Server Front of House Back of House Marketing 104

Modern Restaurant Management

MAY 8, 2020

With restaurants pivoting to delivery only or curbside operations around the globe right now, getting this information to your customers is critical to spreading the word. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Restaurant Logistics.

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Communication Front of House Server Information 208

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Modern POS systems also have handheld devices that eliminate the need for servers to go back and forth to a central location. The power of an integrated POS. All of this (and more!) Partender.

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POS Systems Scheduling Back of House Sanitation 148

Modern Restaurant Management

MARCH 10, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information. From there, an API connects to your front-and-back-of-house to communicate the order. A robust KDS that includes features like: ?

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Back of House Front of House Reservations Information 189

7 Shifts

MAY 27, 2021

Outside of time off requests and shift swaps, things stay the same, meaning the server who has been working the same Friday night dinner shift for a decade will continue to do so. A rotating schedule means that all servers have the chance to work tip-heavy Friday nights or that employees take turns getting weekends off.

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Scheduling Server Front of House Back of House 148

EATER

FEBRUARY 18, 2021

Luis, who prefers not to use his last name, has asthma and was a server at Chartreuse in Detroit when the pandemic hit. Seeing the effects of COVID informed his decision not to return to indoor restaurant work. We wanted to protect our front-of-house staff.”. We didn’t want a huge crowd,” she says. “We

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Front of House Server Catering Scheduling 106

7 Shifts

DECEMBER 27, 2019

If you lose a server once every two months, you have to replace that position six times a year, which equates to a $35,184 penalty to replace your employees! Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles.

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Server Training Front of House Back of House 144

Modern Restaurant Management

JANUARY 8, 2024

Centralization of data-driven marketing will also become increasingly critical, including streamlining processes and providing businesses with a comprehensive view of their data to inform strategic decisions. Robot servers, QR-Code Ordering and Even More Tech!: "2023 has still been less predictable than we would have hoped for.

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Pricing Catering Training Marketing 215

Lithos POS

SEPTEMBER 27, 2023

Customer profiles When a customer makes a purchase with you a profile will be created, which includes name, purchase history, and contact information. The collected customer contact information can be retargeted through mail, SMS, and WhatsApp. It contains information about the table number, the ordered items, and their quantities.

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POS Systems Accounting Front of House Server 69

The Restaurant Times

AUGUST 26, 2022

This management software can process credit card payments, print receipts, and display information on a user-friendly screen, among other features. It should have all the programs required for front-of-house and back-of-house calculations, such as financial tracking, inventory reports, etc. Restaurant Reservation System.

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POS Systems Accounting Information Reservations 69

Restaurant Engine

JULY 13, 2022

You can access all labor information and compare staffing levels. This allows your servers more time to actually take care of your diners. Your front of house staff will be much more productive with your table management system because they can see at a glance which tables are occupied, available, or being cleared. #7:

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POS Systems Scheduling Front of House Reservations 102

Restaurant Engine

FEBRUARY 24, 2021

tweet this) Yet, it can be difficult to know if a prospective server is the right fit for your restaurant. So, you can see why their product is more expensive than the others as they are experts at helping you find the right server positions for your restaurant. What is your greatest strength as a server? 1: Craigslist.

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Server Customer Service Training POS Systems 64

OpenTable

DECEMBER 18, 2023

Training all front-of-house staff, security, and even kitchen teams on the meaning of special drink orders is crucial. Table tent cards in discrete locations like restrooms detailing the Angel Shots program are also a low-key way to disseminate information without openly promoting it.

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Training Front of House Information Server 52

7 Shifts

MAY 27, 2021

Outside of time off requests and shift swaps, things stay the same, meaning the server who has been working the same Friday night dinner shift for a decade will continue to do so. A rotating schedule means that all servers have the chance to work tip-heavy Friday nights or that employees take turns getting weekends off.

Scheduling 78

Scheduling Server Front of House Back of House 78

The Restaurant Times

JANUARY 31, 2021

Kiosks boost operational efficiency by changing the front-of-house structure and lowering the labor cost. Even though the servers are trained to reconfirm orders with the guests, comprehension errors are inevitable. Reduced Labor Cost. Kiosks are a one-time investment since you need not pay for their services every month.

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Front of House Server Catering Article 52

Modern Restaurant Management

MARCH 25, 2021

A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information. From there, an API connects to your front-and-back-of-house to communicate the order. A robust KDS that includes features like: ?

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Back of House Front of House Reservations Information 88

Modern Restaurant Management

DECEMBER 21, 2022

To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. – Tim McLaughlin, Founder & CEO, GoTab. "We

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POS Systems Pricing Front of House Marketing 197

The Restaurant Times

JULY 27, 2020

Restaurateurs can easily analyze important staff related information such as the number of tables covered, the total worth of the items sold, and the total amount of discount conferred. Awarding bonuses can be a motivating factor for your kitchen staff or servers. Award Individual Bonuses . Introduce Team Bonuses .

Server 52

Server Front of House Training Scheduling 52

Modern Restaurant Management

JANUARY 3, 2024

Centralization of data-driven marketing will also become increasingly critical, including streamlining processes and providing businesses with a comprehensive view of their data to inform strategic decisions. For example, a guest shouldn’t be forced to order items via mobile device if their server is in plain sight.

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Pricing Marketing Catering Front of House 132

EATER

APRIL 21, 2021

For restaurant owners looking for more helpful information, check our this explainer on the $28.6 We were having trouble finding people for both front of house and back of house. Below are lightly edited excerpts from the conversation, part of our Eater Talks event series , as well as a full video recording.

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Front of House Back of House Document Server 97

NCC USA

MARCH 31, 2023

Understanding your sales trends will help you make informed decisions that will help keep your business in the black. Review your staff’s success and sales; this will help you identify which servers are making the most sales and are succeeding at upselling menu items, along with which table and section are the most profitable.

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POS Systems Information Accounting Blog 52

Restaurant Engine

AUGUST 25, 2021

Additional features of Square include: Management of your front of house with order entry, seating, mapping of tables, and more. Additional management for the back of the house including menu management. Customer relationship management – with this feature you can save payment methods, customer information, and order histories.

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Scheduling Pricing POS Systems Definition 59