OpenTable

MARCH 1, 2023

Upscale restaurants usually have websites and social media profiles that are rich sources of information. Casual restaurant interviews A more laid-back restaurant doesn’t mean laid-back interview preparation. If you want to stand out, you’ll still want to learn about the restaurant in advance and ask informed questions.

Front of House 52

Front of House Server Back of House Bookkeeping 52

Modern Restaurant Management

JUNE 2, 2021

Consumers are less forgiving than in the past when a server is not around to call for another round of drinks or to ask for the check. … its purpose is to augment restaurant flows, preserve meaningful guest/server interactions, improve efficiencies, and speed up the customer touchpoints like ordering and paying, when needed. .

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Concierge Server Front of House Back of House 198

EATER

JULY 24, 2020

Hosts, bartenders, servers, and any other front-of-house workers take the greatest risk by sharing indoor space with customers, who may or may not show symptoms even if they’re infected with COVID-19. There’s just not enough information to eliminate all risk. We’re in a fast-moving environment in terms of information.”

Server 127

Server Back of House Front of House Information 127

7 Shifts

JULY 28, 2021

Maybe one of your servers just called in sick at the last minute, your shipment of inventory containing all the ingredients for tonight's dinner special never showed up or the plumbing is acting up again. There are many working parts between the kitchen and server, and everything needs to be working seamlessly to ensure customer satisfaction.

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Communication Server Front of House Back of House 172

Les Roches

AUGUST 10, 2023

What are front-of-house positions? Depending on the type of hospitality and tourism business, front-of-house roles typically require a combination of customer service and technical skills. What are back-of-house positions? What are the different job roles in the hospitality industry?

Travel and Tourism 52

Travel and Tourism Front of House Back of House Hospitality Management 52

Modern Restaurant Management

OCTOBER 7, 2021

Organizing and preparing dishes does not come easy—there is a lot of data and information tracking involved to make sure the correct dish is served to the right person. Digital checklists boost efficiency and accuracy, eliminating confusion among chefs, cooking assistants, and servers. Kitchen Operations.

Reservations 197

Reservations Kitchen Operations Front of House Back of House 197

Modern Restaurant Management

MARCH 10, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 190

Back of House Front of House Information Reservations 190

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa.

Scheduling 167

Scheduling Server Communication Information 167

7 Shifts

JANUARY 26, 2021

diners prefer to view menus, order, and pay for their meal using their phones rather than interacting with servers during the pandemic. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. Before March of 2020, front of house shifts made up 34% of all shifts.

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Front of House Accounting Back of House Server 148

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Modern POS systems also have handheld devices that eliminate the need for servers to go back and forth to a central location. The power of an integrated POS. All of this (and more!)

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POS Systems Scheduling Back of House Sanitation 148

Lithos POS

DECEMBER 19, 2023

Imagine your restaurant as a complex business where each part, from the kitchen staff to the front-of-house team, plays a crucial role in creating a premium dining experience. He has duties in both the front-of-house and back-of-house operations. Management has a crucial role in the success of a business.

Front of House 52

Front of House Scheduling Communication Bookkeeping 52

7 Shifts

MAY 27, 2021

Outside of time off requests and shift swaps, things stay the same, meaning the server who has been working the same Friday night dinner shift for a decade will continue to do so. A rotating schedule means that all servers have the chance to work tip-heavy Friday nights or that employees take turns getting weekends off.

Scheduling 148

Scheduling Server Front of House Back of House 148

Modern Restaurant Management

MARCH 25, 2021

In the past, kitchens worked by a paper ticket system, which was handwritten by the waitstaff and passed to the back-of-house (BOH) staff. A KDS is a digital screen that relays information to your BOH, minimizing pain points by digitizing tickets. Order Views – This is how your BOH staff actually sees the information.

Back of House 88

Back of House Front of House Information Reservations 88

EATER

JULY 8, 2020

As a Black server and diner, I’ve seen how racism in the restaurant industry plays out on both sides of the table This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. Alexandra Bowman.

Server 104

Server Front of House Back of House Marketing 104

7 Shifts

JANUARY 23, 2024

For example, you can look at how many covers a server typically completes during service. Sales reports, for instance, can tell restaurateurs: How many covers they're doing each day When busy times happen Which months are quieter than others This information can help you pinpoint which shifts require more staff and vice versa.

Scheduling 78

Scheduling Server Communication Information 78

SiteMinder

OCTOBER 11, 2022

Front of house positions in a hotel. Front office positions in hotels can range from managers to receptionists. This can include making restaurant reservations, arranging transport and providing information about the local area. Front of house manager. Table of contents. Reservation agent. Spa manager.

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Maintenance Concierge Front of House Budgeting 72

Modern Restaurant Management

DECEMBER 16, 2021

From automated liquor delivery systems that support operators with back-of-house, front-of-house, as well as self-service solutions that navigate staffing shortages while improving efficiency; to the widespread adoption of intelligent mobile ordering via QR codes and the use of cashless payment technologies.

Back of House 180

Back of House Pricing Marketing Scheduling 180

7 Shifts

DECEMBER 27, 2019

If you lose a server once every two months, you have to replace that position six times a year, which equates to a $35,184 penalty to replace your employees! Recommended Reading: 6 Ways to Strengthen Your Weak Restaurant Culture While Boosting Sales Service Customer-facing roles experience turnover at higher rates than back-of-house roles.

Server 144

Server Training Front of House Back of House 144

Lithos POS

SEPTEMBER 27, 2023

Customer profiles When a customer makes a purchase with you a profile will be created, which includes name, purchase history, and contact information. The collected customer contact information can be retargeted through mail, SMS, and WhatsApp. It contains information about the table number, the ordered items, and their quantities.

POS Systems 69

POS Systems Accounting Front of House Server 69

EATER

FEBRUARY 18, 2021

Luis, who prefers not to use his last name, has asthma and was a server at Chartreuse in Detroit when the pandemic hit. Seeing the effects of COVID informed his decision not to return to indoor restaurant work. We wanted to protect our front-of-house staff.”. We didn’t want a huge crowd,” she says. “We

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Front of House Server Catering Scheduling 107

The Restaurant Times

AUGUST 26, 2022

This management software can process credit card payments, print receipts, and display information on a user-friendly screen, among other features. It should have all the programs required for front-of-house and back-of-house calculations, such as financial tracking, inventory reports, etc.

POS Systems 69

POS Systems Accounting Information Reservations 69

Modern Restaurant Management

JANUARY 8, 2024

We’re seeing strong and growing interest in IoT connectivity and automation in the back-of-house – especially for multi-site operators. Robot servers, QR-Code Ordering and Even More Tech!: From robot servers to QR code ordering, the sky's the limit for technology in the restaurant industry.

Pricing 216

Pricing Catering Training Marketing 216

7 Shifts

MAY 27, 2021

Outside of time off requests and shift swaps, things stay the same, meaning the server who has been working the same Friday night dinner shift for a decade will continue to do so. A rotating schedule means that all servers have the chance to work tip-heavy Friday nights or that employees take turns getting weekends off.

Scheduling 78

Scheduling Server Front of House Back of House 78

EATER

APRIL 21, 2021

For restaurant owners looking for more helpful information, check our this explainer on the $28.6 We were having trouble finding people for both front of house and back of house. Below are lightly edited excerpts from the conversation, part of our Eater Talks event series , as well as a full video recording.

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Front of House Back of House Document Server 94

Modern Restaurant Management

JANUARY 3, 2024

Centralization of data-driven marketing will also become increasingly critical, including streamlining processes and providing businesses with a comprehensive view of their data to inform strategic decisions. For example, a guest shouldn’t be forced to order items via mobile device if their server is in plain sight.

Pricing 133

Pricing Marketing Catering Front of House 133

Modern Restaurant Management

DECEMBER 21, 2022

To reduce friction and allow multitasking, a KDS should speak to the chef rather than display information on its screen. Talk to your bank — be proactive in communications and provide timely, accurate financial information if trying to secure or increase a line of credit. – Tim McLaughlin, Founder & CEO, GoTab. "We

POS Systems 198

POS Systems Pricing Front of House Marketing 198

7 Shifts

SEPTEMBER 16, 2021

You might delegate back-of-house responsibilities to the executive chef at each location, while server scheduling and other front-of-house operations go to the general manager. It's a quick and reliable way to document and refer to need-to-know information. POS System.

Document 148

Document Communication POS Systems Training 148

7 Shifts

SEPTEMBER 26, 2022

What those technologies are completely depends on the role, but here are a few of the more popular examples: Servers and front-of-house roles tend to familiarize themselves with point-of-sale (POS) technology, scheduling software , online ordering integrations, and perhaps even reservation software. Cooking and Food Preparation.

Back of House 148

Back of House Front of House Server Download 148

Synergy Suite

NOVEMBER 30, 2023

Labor costs can be further divided into two main categories: Back-of-House (BOH) Labor: This includes kitchen staff, such as chefs, cooks, and dishwashers, who are responsible for food preparation and maintaining kitchen cleanliness. Regular Monitoring: Monitor portioning regularly to identify any deviations and address them promptly.

Portion Control 52

Portion Control Scheduling Pricing Training 52

7 Shifts

MAY 15, 2023

Recommended Reading: 4 Restaurants Fighting Wage Inequity for their Employees I was very informed by an experience I had in California. We'd obviously talk to our guests and we like that, but there's no heavily invested server-table relationship there is in a traditional restaurant. It was hard. It was really, really busy.

Back of House 78

Back of House Pricing Front of House Server 78

Modern Restaurant Management

DECEMBER 14, 2022

Meanwhile, robots in the front of house are leading customers to their tables, working in tandem with servers to carry loads of heavy dishes in a single trip, and providing novel experiences and entertainment that bring guests into the restaurant. Robin Zheng. What parts of the restaurant are ripe for robotic use?

Server 180

Server Front of House Back of House Marketing 180

The Restaurant Times

SEPTEMBER 30, 2021

A contemporary restaurant management software contains data security measures to secure sensitive business information, streamlines your internal operations, links all of the people that make your restaurant work successfully, and keeps track of sales, labor, and inventory data effortlessly. Cloud-based Operations . Online Payments .

POS Systems 98

POS Systems Server Information Front of House 98

7 Shifts

FEBRUARY 7, 2024

It reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. Use order information with inventory management software for smarter purchasing. Point of sale (POS) terminals The point of sale (POS) terminal is the brain of your restaurant. All of this (and more!)

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POS Systems Scheduling Front of House Accounting 125

EATER

APRIL 28, 2023

In her early 20s, Freeman worked as a front-of-house manager at a popular bar and restaurant in Washington D.C. Because our original space was a chef’s counter, so we were cooking in front of the guests. It was half back-of-house, half front-of-house. And it all started with too much partying.

Front of House 100

Front of House Events Catering Back of House 100

7 Shifts

JULY 12, 2023

We want them to be able to go out and invest in what they like to do because they're not just the server, they're not just the line cook. If there's one thing that you can change about your experience as a server or manager or whatever your role was into the hospitality industry, what would that be? I'll let your server know.

Server 148

Server Book Catering Training 148

EATER

APRIL 26, 2021

Are you noticing that it’s a certain type of job that is particularly in demand or is it just across the entire industry, front of house, back of house, dishwashers, everybody? Whereas, in the past, line cooks and specific back of house positions were always notoriously the number one pain point.

Front of House 96

Front of House Back of House Scheduling Server 96

7 Shifts

MARCH 16, 2022

In the restaurant industry, it can be difficult to maintain front- and back-of-house staff, as many will eventually move on to pursue new ventures such as school, travel, or alternate employment. Their health, interests, and familial responsibilities are just as much a part of who they are as cook, host, or server.

Scheduling 148

Scheduling Server Communication Training 148