Hospitality Net

NOVEMBER 27, 2023

The GuestRevu GREAT Awards concluded with the announcement of the winners last night on the 23rd of November at an event that glittered with the presence of top hoteliers and leading hotel tech providers.

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Guest Satisfaction Events 61

InnQuest

SEPTEMBER 12, 2023

These components are integral to providing a positive guest experience and achieving financial success: Front Office Operations: The front office is the face of the hotel. It handles guest reservations, check-in/check-out processes, and room assignments and provides concierge services.

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Maintenance Guest Satisfaction POS Systems Housekeeping 220

Hospitality Net

AUGUST 25, 2023

Setting goals in the hospitality industry is a pivotal practice that drives excellence, growth, and exceptional guest experiences. In this dynamic sector, which encompasses hotels, restaurants, travel, events, and more, goal setting serves as a compass to guide organizations towards success.

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Hotel Owner

MAY 1, 2024

With 158 pet-friendly rooms and 12 flexible event spaces, the hotel offers modern amenities such as contactless check-in and smart TVs. General Manager Richard Hopton expressed excitement about the revamped hotel, emphasising its commitment to guest satisfaction. acre plot near scenic attractions.

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Technology: Lodging Magazine

AUGUST 22, 2023

Upgrading to 5G may be a good solution to this challenge and offers several benefits: improving guest satisfaction, enhancing event experiences, and streamlining operations to increase efficiency.

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Guest Satisfaction Magazine Events 52

Revenue Hub

APRIL 19, 2024

This information includes personal details, preferences, booking history, and communication logs, enabling you to deliver personalized experiences, increase guest satisfaction, and drive loyalty. For your hotel, your CRM software tools become a way to implement a customer focused strategy.

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Guest Satisfaction Catering Information Document 98

STAAH

MARCH 26, 2024

Behind-the-Scenes Sneak Peeks: Highlight the daily operations of your hotel, such as real-time kitchen or event preparations, housekeeping routines, or maintenance activities. Showcase staff members going extra mile to ensure guest satisfaction and top-notch hospitality.

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Travel and Tourism Guest Satisfaction Housekeeping Events 91

Hotel Owner

MAY 1, 2024

The hotel also completed a renovation of its 158 guest rooms as well as public areas. All the rooms are pet-friendly, and there’s 12 flexible meeting and events rooms for up to 300 guests. Other amenities include 24-hour room service, tennis courts and a fitness centre.

Guest Satisfaction 52

Guest Satisfaction Presentation Events 52

Hotel Owner

SEPTEMBER 26, 2023

The Kyles, RAD Hotel Group owners, assure customers that all bookings and events are secure, with the existing team staying on during the transition. As the new hotel manager, he will oversee daily operations, staff management, and guest satisfaction.

Guest Satisfaction 98

Guest Satisfaction Events Book 98

InnQuest

OCTOBER 17, 2023

They are a result of a delicate balance between maximizing revenue and providing guest satisfaction. While overbooking can lead to guest inconvenience and potential financial losses for the hotel, it is a revenue management strategy used to achieve high occupancy rates. Hotel Overbooking: Concerning or Not?

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Reservations Guest Satisfaction Book Pricing 221

InnQuest

AUGUST 8, 2023

During the low-demand seasons, lower rates can attract a higher number of guests, ensuring that rooms are utilized effectively. During peak seasons like holidays, festivals or local events, the demand for accommodations tends to surge.

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Pricing Guest Satisfaction Blog Budgeting 220

Revenue Hub

MAY 30, 2023

In the cut-throat arena of the hotel industry, the defining metric of success isn’t just revenue – it’s guest satisfaction. NB: This is an article from Lybra , one of our Expert Partners Guests today are discerning, value-driven consumers who demand seamless service, personalized experiences, and excellent value for their money.

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Guest Satisfaction Pricing Article Scheduling 71

Revenue Hub

MAY 14, 2024

Share local travel tips, highlight upcoming events, or feature guest stories to engage readers and entice them to book directly. Having your hotel as an authority in your locale or niche enables you to build trust and encourage guests to choose your site over third-party options.

Book 76

Book Guest Satisfaction Reservations Communication 76

InnQuest

OCTOBER 25, 2023

The benefits of chatbots in hotel industry are multifaceted and have a significant impact on both guests and hotel operations. Enhanced Guest Satisfaction: Chatbots in hotel industry play a crucial role in elevating guest satisfaction.

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Guest Satisfaction Reservations Book Information 130

Boutique Hotel News

APRIL 14, 2023

Thynk is a cloud-based technology platform which provides hotels with tools to support sales, event management, guest communication and data insights. Thynk can achieve all this while preserving a hotel’s unique tone of voice and the type of guest experience they seek to offer.”

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Guest Satisfaction Events Communication Presentation 130

InnQuest

APRIL 3, 2023

Accurate forecasting is another critical aspect of revenue management, allowing hotels to price confidently and prepare for high-demand seasons and special events. With real-time, automatic rate optimization, hotels can adjust rates dynamically in response to demand fluctuations, ensuring they are competitively priced.

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Property Management Training Special Events Guest Satisfaction 222

SiteMinder

OCTOBER 10, 2023

By understanding and employing discount pricing strategically, hotels can maximise revenue, improve guest satisfaction, and enhance their overall brand image. Offer lower rates for guests booking multiple rooms, ideal for group travellers or event attendees. Example: A 10% discount for bookings of 5 rooms or more.

Pricing 59

Pricing Guest Satisfaction Book Events 59

Hotel Business

SEPTEMBER 20, 2023

The upper-midscale extended-stay hotel brand designed this two-day event to focus on its general managers’ needs and professional development, emphasizing its dedication to empowering these essential figures in hotel operations. My Place Hotels of America recently wrapped up its 2023 Virtual General Manager Summit.

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Workshop Guest Satisfaction Events Presentation 97

Revenue Hub

MARCH 22, 2024

In the contemporary landscape of hospitality industry, data-driven decision-making has emerged as a pivotal tool for maximising profitability and elevating guest satisfaction in hotels. By analysing historical data, booking trends, and external factors like major events or seasons, hotels can predict future demand accurately.

Pricing 95

Pricing Guest Satisfaction Information Book 95

Revenue Hub

DECEMBER 12, 2023

This strategy, which involves fluidly adjusting room rates based on real-time market data, enables hotels to capitalize on peak demand periods while attracting guests during slower times. By offering rates that reflect current market value, hotels can enhance guest perceptions of fairness and value.

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Pricing Guest Satisfaction Article Marketing 101

Revenue Hub

DECEMBER 4, 2023

If operators know their frequent or most valuable guests prefer late checkout, extending an offer for extended checkout times is a straightforward way to improve guest satisfaction scores and the likelihood of future bookings. Hotels can execute these strategies if they are willing to unite departments behind the scenes.

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Guest Satisfaction Information Book Article 99

Revenue Hub

JULY 24, 2023

NB: This is an article from Demand Calendar Factors such as the destination’s appeal for tourism, business events, cultural festivals, and other attractions are the primary drivers of the demand for overnight stays. Instead, add values the guest will appreciate to make the offering attractive.

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Maintenance Travel and Tourism Special Events Guest Satisfaction 79

SiteMinder

FEBRUARY 29, 2024

These courses cover a broad spectrum of topics, from operational efficiency and financial management to guest relations and sustainability practices. Participants learn how to improve hotel performance, enhance guest satisfaction, and increase profitability through effective management strategies.

Training 52

Training Customer Service Communication Guest Satisfaction 52

Hotel Owner

MARCH 10, 2023

Good managers should encourage staff to attend conferences, workshops, and other training events to ensure that they are providing the best possible service to guests. This can help to improve productivity and engagement, which ultimately leads to better guest satisfaction.

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Guest Satisfaction Workshop Training Customer Service 52

Hotel Business

SEPTEMBER 5, 2023

Live TV remains popular, but 64% of respondents said offering access to “free” streaming services would have a positive impact on guest satisfaction. The Sponsors may contact me directly about industry news, products, services and events that may be of interest to me subject to their privacy policy.

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Guest Satisfaction Download Information Events 64

Lodging Magazine

OCTOBER 10, 2022

There, he described the workings of this new company, which brings together four successfully established hospitality solutions to provide a powerful technology platform in a single source to address a wide range of hotel business and operational needs for efficiency, labor management, profitability maximization, and enhanced guest satisfaction.

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Guest Satisfaction Magazine Marketing Events 98

Revenue Hub

MARCH 25, 2024

This singular focus can lead to overlooking guests’ potential to contribute to revenue through other avenues such as food and beverage, meetings and events, spa services, or ancillary offerings. The absence of a holistic view means that efforts are not necessarily aligned with the overall goal of maximizing revenue per guest.

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Strategic Planning Guest Satisfaction Article Marketing 90

SiteMinder

NOVEMBER 13, 2023

Committed to innovation and guest satisfaction, CLLIX operates a diverse portfolio of hotels and apartments catering to leisure and business travellers. We look forward to providing CLLIX with new revenue opportunities across their impressive portfolio of Australian properties.” Click here to book or call +61 7 3518 4108.

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Guest Satisfaction Catering Book Reservations 105

Metasphere

SEPTEMBER 4, 2023

Guests have the luxury of bypassing these hassles and diving straight into their hotel experience. Enhanced Guest Satisfaction In the fiercely competitive hospitality landscape, guest satisfaction is paramount. This transparency fosters a sense of belonging and engagement.

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Presentation Front Desk Operations Guest Satisfaction Concierge 52

Hotel Owner

MARCH 27, 2024

The site, spanning 150,000 sq ft, is planned for an 11-floor hotel with a rooftop bar and event space. His appointment underscores the hotel’s commitment to providing exceptional guest experiences and strategic leadership. The Lindner Hotel Group has acquired five hotels previously managed by the 12.18.

Guest Satisfaction 52

Guest Satisfaction Presentation Events Marketing 52

Revenue Hub

SEPTEMBER 13, 2023

NB: This is an article from Demand Calendar If so, you may miss substantial revenue streams and opportunities for greater guest satisfaction. This narrow window can be a severe limitation, especially for properties that host events, conferences, or seasonal activities, which often require planning and booking well in advance.

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Guest Satisfaction Pricing Article Book 79

Hotel Business

JULY 6, 2023

Hotels will have the opportunity to unlock new revenue streams with on-screen advertising for property-centric dining, shopping, spas, special events, casinos and more. Additionally, OnStream will soon tap into loyalty data to personalize guest offers.

Special Events 98

Special Events Guest Satisfaction Download Housekeeping 98

Hotel Owner

MARCH 13, 2024

The inclusion of high-quality, professional images signals the brand’s commitment to property care and guest satisfaction, instilling a greater sense of confidence in potential guests, thereby encouraging them to choose direct booking options.

Book 98

Book Guest Satisfaction Reservations Information 98

Hotel Owner

SEPTEMBER 12, 2023

The group described Thomas as a “commercial, dynamic and seasoned hospitality professional” with proven leadership skills and management experience, including overseeing revenue matters, guest satisfaction, and effective project implementations as well as overseeing the performance of all hotel departments.

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Front of House Guest Satisfaction Training Blog 105

Revenue Hub

JULY 24, 2023

Average Revenue per Event: Calculating the average revenue generated from each event or booking in your venue spaces provides a greater understanding of the profitability of events held within your venue space. This allows for better pricing and promotional strategies, ensuring a steady cash flow throughout the year.

Pricing 86

Pricing Book Events Competitive Analysis 86

Revenue Hub

DECEMBER 4, 2023

By broadening the scope, hotels can capitalize on various opportunities to enhance guest satisfaction and increase revenue simultaneously. It means enhancing the guest experience to increase loyalty and positive reviews, which can lead to more business. Ultimately, profitability management is about creating a balance.

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Guest Satisfaction Article Pricing Information 100

NV Hotels

MARCH 21, 2023

According to a recent industry study about the actual costs of smoking in hotel rooms , a single smoking event can cost as much as $840. We rarely charged guests due to the issues we were having with claims that they didn’t actually smoke,” said the VP of Hotel Operations.

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