Fri.May 24, 2024

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Driving Traffic to Your Online Ordering

Modern Restaurant Management

Learn eight techniques to encourage more online ordering in this episode of the Making Dough Restaurant Show – by Hengam Stanfield. Among the suggestions are receipt promotions, website optimization, branded packaging, and more.

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Radisson Hotel Group welcomes the Radisson brand to Oman with the opening of Radisson Hotel Muscat Panorama

Hospitality Net

Radisson Hotel Group is thrilled to announce the opening of Radisson Hotel Muscat Panorama, a stunning new addition in the vibrant heart of Muscat. This inaugural Radisson-branded hotel in Oman features 165 elegantly appointed rooms and suites, offering an elevated experience for business and leisure travelers.

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Motel 6: Most U.S. Travelers Enjoy Driving to Summer Destinations

Lodging Magazine

DALLAS, Texas—New data from Motel 6 and Studio 6 reveals that nearly eight in 10 U.S. travelers who will drive to their summer travel destination said that driving makes the experience more enjoyable (77 percent). The study, which surveyed 2,000 U.S. travelers with summer leisure plans, also found that travelers agree there is a distinction between a “trip” and a “vacation” (80 percent).

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Pullman to Open First Hotel In East Africa Nairobi Upper Hill in Kenya Launches in June

Hospitality Net

The first-ever Pullman in East Africa is set to revolutionise the premium hospitality sector in Kenya with contemporary design and transformative spaces.

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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The Strategic Impact of Revenue Management Technology in Dining

Revenue Hub

Whether it’s a Friday evening flight, a hotel during the holidays, or a taxi ride in a downpour, we have all been burned by higher-than-normal prices due to excess demand. Raising costs when businesses are busiest is the norm across the travel industry, for instance – but now, consumers are beginning to see these ‘surge prices’ in more sectors.

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Cambridge’s A&B Guest House celebrates YoY growth

Hotel Owner

A&B Guest House in Cambridge has experienced significant year-on-year growth, despite the hospitality sector still recovering from the effects of the pandemic. With the average occupancy rate for UK hotels over the past 12 months standing at 69%, A&B Guest House managed to achieve a consistent 89% occupancy rate. This achievement comes at a time when many businesses in the hospitality industry are struggling with economic pressures and uncertainty about the future.

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Designing a Recruitment Approach to Foster Disability Inclusion

Hospitality Net

Committed to making inclusion a reality, hotels across our network have designed their recruitment processes to meet the needs of people with disabilities – such as autism-inclusive initiatives at the Fairmont Tremblant and the Fairmont the Queen Elizabeth in Canada.

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Hotel Front Desk Upselling: How to Nail and Scale Your Strategy

Revenue Hub

While many hoteliers are aware of the benefits of hotel front desk upselling, they hardly leverage it to its full potential. It’s not surprising as there are numerous aspects to get right so that it’s worth the effort. Apart from having a comprehensive knowledge of all your hotel offerings, you (and your front desk team) need to know the basics of human psychology and upsell techniques to close upselling deals successfully.

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Three Hills Announces Latest Investment from €1 billion Fund in Leading Italian Amenities Player in the Luxury Hospitality Sector, La Bottega

Hospitality Net

Three Hills (the “Firm”) is delighted to announce a new partnership with leading luxury hospitality amenities supplier, La Bottega Group (“La Bottega” or “the Company”), which will see the Company receive c. €115 million of new funding through a combination of preferred capital and equity from the Firm. The investment plays to Three Hills’ existing expertise in the hospitality space, with investments including Sant Ambroeus and The Wilde.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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5 Reasons For Booking Engine Abandonment And How To Fix It

Revenue Hub

Booking engine abandonment is a critical issue that’s all too common in the hospitality industry. It can be a significant barrier to converting interested visitors into actual guests. 81.7% of potential travel bookings don’t reach completion. That’s over four in every five interested visitors leaving your site without making a reservation, which means lost opportunities and money.

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Anantara Hotels & Resorts to Introduce Modern Luxury to Bali’s Seseh Beach

Hospitality Net

Global hotel owner and operator Minor Hotels is announcing the signing of an agreement to manage a new-build resort and branded residences on the Indonesian island of Bali. Opening in 2027, the Anantara Dragon Seseh Bali Resort will be the first luxury beachfront resort on Seseh Beach and the third Anantara Hotels & Resorts property in Bali.

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The Whataburger Museum of Art Is a Virtual Feast for the Eyes

EATER

The Whataburger Museum of Art shares fan art of the Texas burger chain on Instagram while highlighting artists from around the country creating creative artworks featuring the burgers and branding.

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Novotel Riyadh Sahafa opens its doors to guests in the heart of Saudi Arabia leading the way with inclusive excellence

Hospitality Net

The hotel is led by Accor’s first Saudi female hotel General Manager in Saudi Arabia, with 232 modern rooms and suites, state-of-the-art facilities, and nine meeting spaces.

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No-Code Technology: The Key to Unlock the Future of Your Business

Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

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8 Ways to Increase Phone Bookings and Grow Direct Revenue

Revenue Hub

Even in today’s digital age, the voice channel remains powerful for hotel bookings. Our 2024 Hospitality Benchmark Report found that the voice channel maintains the highest average booking value of any channel, and outbound call campaigns can net properties an additional $1,717 per room each year on average. NB: This is an article from Revinate Subscribe to our weekly newsletter and stay up to date In today’s competitive market, your ability to effectively leverage your voice channel can be th

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Ernest N. Morial New Orleans Exhibition Hall Authority Takes Steps to Develop a Headquarters Hotel

Hospitality Net

The Ernest N. Morial New Orleans Exhibition Hall Authority (the Authority) has approved two resolutions critical to moving forward with the development of a 1,000-room headquarters hotel for the New Orleans Ernest N. Morial Convention Center (NOENMCC). In addition to accepting a formal letter of intent (LOI) with Omni Hotels & Resorts (Omni) to own and operate the headquarters hotel, today the Authority voted to approve a purchase and sale agreement for property at Convention Center Boulevard an

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Screw It, Spoil Yourself at the Pool Snack Bar

EATER

Shutterstock Pool life is simple. Shouldn’t your pool snacks be too? When my husband and I were looking to join a community pool a few years ago, we only had a couple of requirements: a low-key and judgment-free vibe, members who were already friends, an adequate amount of adult swim time, and an old-school snack bar. You know the ones. More shacks than kitchens, these snack bars are keepsakes from my youth.

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Summer 2024: Insights and solutions to boost hotel performance

Hospitality Net

As the summer heat rises, so does the demand for unforgettable getaways. In our recent webinar, we discussed how all signs indicate that the hospitality industry is headed for an outstanding summer this year. Hotels are retaining their prime position as the top lodging choice, with a recent American Hotel & Lodging Association survey revealing that 3 out of 4 Americans plan to maintain or increase hotel stays.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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This Comically Easy, Orange-Infused Cocktail Attends Every Dinner Party I Do

EATER

Photo illustration by Jesse Sparks; see below for credits Whether I’m playing host or guest, this two-ingredient, batch cocktail turns any occasion into a celebration — without the unnecessary prep or cleanup I love throwing dinner parties — but after cooking all that food, I’m not inclined to spend an absurd amount of time making complex cocktails.

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Hotel Okura to add over 500 rooms in Thailand, including Chiang Mai, under expanded partnership with AWC

Hospitality Net

Hotel Okura Co., Ltd. announced today that it signed a multiple-property framework agreement on May 17 with Asset World Corporation (AWC), Thailand’s leading integrated lifestyle real estate group, to operate a new hotel being developed by AWC in Chiang Mai by 2028 and several (to be announced) Okura Group luxury hotels across Thailand by 2030, adding more than 500 rooms in the country.

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Do I Have to Invite My Best Friend’s Awful Partner to Dinner?

EATER

Illustration by Michael Hoeweler ; Collage by Lille Allen It’s time to keep calm and have a conversation Welcome to Rules of Consumption, a column where Eater staff writer Amy McCarthy answers any and all questions you have regarding dining etiquette. Have a conundrum? Email advice@eater.com for answers. Dear Amy, Every month, I host a group of friends for a potluck dinner party, something our group has been doing for several years now.

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Are you trapped by the similarity effect in your hiring decisions?

Hospitality Net

Have you ever preferred a candidate because of their similarity to you on various criteria? Did you grow up in the same village? Did they come from the same foreign country as you? Perhaps they also liked running or had four kids just like you? If you preferred and selected this candidate, then you were influenced by a bias called the similarity effect.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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NOLA convention center hotel plans move forward

Hotel Business

The Ernest N. Morial New Orleans Exhibition Hall Authority has approved two resolutions critical to moving forward with the development of a 1,000-room headquarters hotel for the New Orleans Ernest N. Morial Convention Center. In addition to accepting a formal letter of intent with Omni Hotels & Resorts to own and operate the headquarters hotel, the authority also voted to approve a purchase and sale agreement for property at Convention Center Boulevard and Andrew Higgins Boulevard.

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Twenty-One Percent of Customers Admit to Cursing at Customer Service Agents

Hospitality Net

There’s an old story about an airline passenger who walks into the baggage claim office and starts screaming and cursing at the airline employee. The employee, who is calm and collected, responds, I am sorry about your lost luggage. At this point in time, there are only two people in the entire world who care about your luggage, and you’re starting to make one of them upset.

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Nekter, Taziki's take home 'tech-related' Top 100 awards

Fast Casual

L&L Hawaiian and Original ChopShop also received awards for technology deployments.

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Ascott and Warees Expand Partnership with New lyf Chinatown Singapore, Reaching Five Local Properties

Hospitality Net

The Ascott Limited (Ascott), the lodging business unit wholly owned by CapitaLand Investment (CLI), together with Warees investments Pte Ltd (Warees), announced their 2nd strategic partnership at the signing ceremony of lyf Chinatown Singapore. This event took place during the groundbreaking ceremony of Jamae Chulia Heritage, which was graced by Mr.

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.