eHotelier

MAY 23, 2024

Let's take a closer look at how this hotel programs for the leisure, hybrid and group segments across its four signature restaurants and six M&E spaces.

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Modern Restaurant Management

MAY 23, 2024

Ice plays an indispensable role in the restaurant industry. Not merely a frozen necessity, quality ice is the hallmark of an establishment's commitment to excellence, hygiene, and customer satisfaction. However, the omnipresent challenge that frequently undermines this commitment is the insidious infiltration of mold in ice machines. Understanding the mechanisms of mold incursion and implementing preventative measures is not just advisable—it is imperative.

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Maintenance Sanitation Presentation 191

eHotelier

MAY 23, 2024

Three years after TFE’s homegrown A by Adina made its debut in Australia, TFE Hotels has announced the premium brand will head offshore with the opening of A by Adina Vienna Danube in Austria in 2025. The international announcement comes as TFE’s Joint Venture Partner, TOGA Group, marks another A by Adina milestone closer to home, with NSW Government approval now confirmed for construction to commence on the 204-key A by Adina Sydney Central, which is part of Australia’s biggest innovation distr

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Modern Restaurant Management

MAY 23, 2024

The past few years have been difficult for restaurants across the country as they have found themselves struggling to adjust to a new normal. Among the many pressures are rapidly rising credit card processing fees. Despite a recent settlement where the two largest card brands agreed to a modest cap of interchange fees for five years, processing fees show no signs of decreasing.

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POS Systems Pricing 175

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Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

Guest Satisfaction

eHotelier

MAY 23, 2024

First Hospitality, a national hotel operating, management, and development company, assumed management and operations of Hotel Ardent, Dayton, OH, Lively Hotel, Oklahoma City, OK, and opened Tempo by Hilton Louisville Downtown NuLu (May 1, 2024) bringing the number of lifestyle properties to 25+ in its overall portfolio of 70 hotels. First Hospitality is set to open and has assumed management of seven new restaurants, bringing the total number to 30+ restaurants in the portfolio, including its f

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eHotelier

MAY 23, 2024

HBX Group, a leading TravelTech B2B ecosystem player, announced today that Chief Financial Officer Andrés García-Tenorio will leave his role and step away from the business over the next 12 months, following a planned succession process. The company has appointed Brendan Brennan, former CFO of ICON plc, as the new CFO, effective October 2024.

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Lodging Magazine

MAY 23, 2024

WASHINGTON, D.C.—AAA projects 43.8 million travelers will head 50 miles or more from home over the Memorial Day holiday travel period. This year’s total number of travelers is a 4 percent increase over last year and comes close to matching 2005’s record of 44 million Memorial Day travelers. “We haven’t seen Memorial Day weekend travel numbers like these in almost 20 years,” said Paula Twidale, senior vice president of AAA Travel.

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Magazine 105

eHotelier

MAY 23, 2024

Today, hotel owner, operator, and developer, Hotel Equities (HE), announced Eric McCarthy-Zink has been promoted to Chief Financial Officer (CFO). Eric joined the company in 2021 through Hotel Equities' strategic partnership with The Hotel Group. Recognizing his talents early on, Eric was promoted to oversee hotel accounting for the enterprise. During his tenure, Eric's leadership and expertise have been vital to the financial health and strategic direction of the organization.

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Accounting 130

Hospitality Net

MAY 23, 2024

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, has announced a strategic partnership with Optii Solutions, a leading hotel operations and service delivery platform. Optii leverages machine-learning and predictive intelligence to automate and enhance hotel housekeeping, maintenance, service delivery, and operations management.

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Guest Services Housekeeping Maintenance 105

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

Strategic Planning

eHotelier

MAY 23, 2024

Accor and Everyday Rewards today announced a new partnership, enabling members of Accor’s lifestyle loyalty programme, ALL - Accor Live Limitless, to transfer their points to the Everyday Rewards program.

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Lodging Magazine

MAY 23, 2024

CHICAGO—First Hospitality assumed management and operations of Hotel Ardent, Dayton, Ohio; Lively Hotel, Oklahoma City, Oklahoma; and opened Tempo by Hilton Louisville Downtown NuLu, bringing the number of lifestyle properties to 25+ in its overall portfolio of 70 hotels. First Hospitality is set to open and has assumed management of seven new restaurants, bringing the total number to 30+ restaurants in the portfolio, including its first international property, Carnivale Bahamas located on Parad

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Magazine 103

eHotelier

MAY 23, 2024

Visitors spent an additional £1.26 billion across Britain as a result of activity by national tourism agency VisitBritain/VisitEngland, latest figures show.

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Hospitality Net

MAY 23, 2024

Inversiones Laguardia S.A. de C.V. (Inverlag) is pleased to announce that HILSV, El Salvador’s first tokenized debt issuance, is now live. The issuance aims to raise USD 6.25 million to finance the construction of a Hampton by Hilton hotel at El Salvador International Airport.

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Global economies are reeling from recent upheavals—pandemic aftershocks, geopolitical conflicts, and a tech sector crunch. Mark Zuckerberg's 2023 "Year of Efficiency" ethos extends into 2024, with leaders seeking cost reductions without stunting growth. No-code technology emerges as a beacon of hope, fostering resilience and adaptability. Platforms like Make.com and Zapier empower even non-technical staff to automate and innovate, freeing IT for strategic tasks.

Cost Reduction

eHotelier

MAY 23, 2024

At Zutapp.com, we're transforming the way hotels handle luggage with our cutting-edge NFC-based luggage storage technology.

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7 Shifts

MAY 23, 2024

Managing a restaurant is not for the faint-hearted. The restaurant business is one of the most competitive industries, and this shows in the fact that only 20% of restaurants succeed in the market. Your stiff competition requires innovative thinking and aggressive growth strategies to stay on top. In this industry, one of the worst-case scenarios is running out of money.

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Budgeting Bookkeeping Accounting Scheduling 89

Hospitality Net

MAY 23, 2024

Newport Hospitality Group, a leading hospitality company, announces the promotion of two exceptional leaders, Brendan McCoy and Whitney Altizer, to key roles within the organization. Brendan McCoy has been appointed as Senior Vice President & Chief Operations Officer, while Whitney Altizer assumes the role of Senior Vice President & Chief Commercial Officer.

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7 Shifts

MAY 23, 2024

Every manager aims for maximum operational efficiency in their restaurants, but achieving this isn't easy, with the industry's success rate recorded at only 20%. Improving your restaurant operations to succeed in this highly competitive industry means serving quality food and providing excellent customer service while minimizing waste, reducing costs, and keeping your employees engaged.

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Bookkeeping Scheduling Training Accounting 89

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

Marketing

EATER

MAY 23, 2024

Double onion burger with cheese at Tucker’s. | Choate House One state, two days, four burger joints, and a whole lot of griddled onions As someone who grew up just a 15-minute drive across the border in Northeast Texas, I have done my fair share of s**t-talking about the state of Oklahoma: “The wind blows so hard in Texas because Oklahoma sucks,” and so on.

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Pricing 98

Hospitality Net

MAY 23, 2024

LaPlaya Beach & Golf Resort, a Noble House Resort nestled along the pristine white sands and sparkling waters of the Gulf of Mexico, proudly announces the successful culmination of its comprehensive 18-month restoration journey. Meticulously undertaken, this endeavor marks the restoration of the award-winning resort to its former esteemed glory following significant damages incurred from Hurricane Ian in September of 2022.

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Revenue Hub

MAY 23, 2024

We follow upon our video from yesterday looking at whether Net Revenue is a challenge to embrace of just another pipedream for hoteliers. In today’s video we are joined again by Vassilis Syropoulos , Founder and CEO of Juyo Analytics , one of our Expert Partners As with our videos last week looking at Total Revenue Management , in this discussion we ask for his thoughts on Net Revenue and some of the points made by Karin, Amrita and Jens insights We ask what his opinion is on the adoption of net

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Definition Accounting Communication Article 95

Hospitality Net

MAY 23, 2024

A capitalization rate (“cap rate”) is a shorthand expression of a given investment’s return and represents the weighted average return to the debt and equity positions. As detailed in this article, hotel cap rates are higher than they’ve been in recent years and are unlikely to decline anytime soon.

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Article 94

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Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

Marketing

EATER

MAY 23, 2024

Photo illustration by Lille Allen; see below for full credits Perfectly situated between water ice and custard, an order of chocolate gelati is the summer treat I never miss out on I’ve eaten no fewer than 26 orders of Rita’s gelati in my life, but almost certainly far more. I’ve had at least one each summer since the year I moved to this country, right into the heart of water ice territory (Pennsylvania).

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Hospitality Net

MAY 23, 2024

Last year, Scandic’s Executive Committee selected 21 people to participate in the company’s internal leadership program, Talent@Scandic. Together with industry representatives, mentors and leadership experts, the talents worked intensively over the past seven months, getting ready to take on leadership roles within the company. And now, they have finally graduated!

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Revenue Hub

MAY 23, 2024

Defining your ideal hotel guest enables you to develop strategies, offers, and communications that specifically appeal to this demographic. Certain guest personas will gravitate towards your brand more than others, whether due to location or the hotel’s ambiance. NB: This is an article from Mews Subscribe to our weekly newsletter and stay up to date The goal is to attract the highest possible number of ideal guests.

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Article Reservations Book Communication 91

Hospitality Net

MAY 23, 2024

Whether it’s a Friday evening flight, a hotel during the holidays, or a taxi ride in a downpour, we have all been burned by higher-than-normal prices due to excess demand. Raising costs when businesses are busiest is the norm across the travel industry, for instance – but now, consumers are beginning to see these ’surge prices’ in more sectors.

Pricing 93

Pricing 93

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As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.