December, 2021

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Three Simple Ways Restaurants Can Embrace IoT in 2022

Modern Restaurant Management

With the new year just around the corner, many restaurants are deciding how they can enhance their operations going forward. While there is plenty of technology out there to optimize your establishment, one food service trend is becoming a mainstay: Internet of Things. Internet of Things, or IoT for short, lets one digital device communicate with multiple devices over an internet connection without human intervention.

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How To Create an Effective Shift Swap Policy For Employees

7 Shifts

Despite your best scheduling efforts , there will always be imperfections, and conflicts will arise. In order to keep scheduling flexible for employees – yet still ensure each shift is fully staffed – your restaurant can offer a shift swap policy. In this article, we'll explain what shift swapping is, outline its pros and cons, and walk through the steps you should take to maintain a fair and effective protocol for shift swapping.

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The Publishing World Is Finally Embracing Black Cookbooks

EATER

An industry-wide reckoning last summer led to growing publisher interest in books about the African diaspora and its foodways. But Black authors, editors, and booksellers have long been doing the work. The past year has seen the release of Rice : A Savor the South Cookbook , by food historian Michael Twitty, Gullah Geechee cookbook Bress ‘n’ Nyam by Matthew Raiford, and Everyone’s Table by chef Gregory Gourdet, co-authored by JJ Goode.

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2022 Top Hospitality Industry Trends

EHL Insights

What are the latest trends in the hospitality industry? It goes without saying that the pandemic and ensuing economic downturn greater than the 2008 recession and chaos caused by fluctuation in demand have had a significant impact on hospitality throughout 2020 and 2021 - no doubt with lingering effects. Some innovative responses to this extraordinary situation like attempting to entice patrons back into food and beverage outlets and assure holidaygoers that it is indeed safe to enjoy a hotel st

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Business Automation in Hospitality: A New World

Dive into the transformative potential of business automation within the hospitality sector. This comprehensive overview showcases how innovative technologies can streamline operations, reduce costs, and elevate guest satisfaction. Discover the advantages of integrating systems like automated check-ins, CRM, and energy management to not only save on expenses but also to provide a seamless and personalized guest experience.

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Tom Colicchio Wants To Serve You Pizza In The Metaverse

The Restaurant Manifesto

Has the Top Chef host’s Twitter feed been hijacked by Crypto bros? The post Tom Colicchio Wants To Serve You Pizza In The Metaverse appeared first on The Restaurant Manifesto.

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Four Key Predictions for Restaurant Tech

Modern Restaurant Management

The nature of restaurant management is a pendulum; each year operators swing back and forth to prepare for challenges and take advantage of new opportunities. While 2022 may bring new problems, at its heart, it still follows the same cycle of preparation and prevention. Reviewing the market landscape is a great way to get ahead of the competition. Read on for our key predictions to help operators get a leg up.

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[Study] The Great Resignation is here. What 3,700 Restaurant Employees are Looking For To Stay Engaged

7 Shifts

Executive Summary. Restaurant Workers Say Sanitation Is Important for their Satisfaction. 46.5% of employees rated sanitation efforts of ultra-high importance, with an average score of 4.1 out of 5. Employees aren't satisfied with their current wages. Nearly half of all restaurant employees are hovering in the range of $11-15/hour (45.8%). 73% of those employees still receive tips.

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How DoorDash and Postmates Make an Already Dangerous Job Worse

EATER

Getty Images. The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Buy “One Fair Wage” at Amazon or Bookshop now. In 2013, Saru Jayaraman founded One Fair Wage to put an end to the tipped minimum wage, which, One Fair Wage has found , perpetuates racial and gender disparities in the hospitality industry.

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Air-Travel Trends: the future is sustainable and interconnected

EHL Insights

While travel has?not yet resumed?its?previous levels after a period of major depression,?airlines are taking the time to take an introspective?look and?improve.?We met with?Romain?Vetter, Head of Western Switzerland for SWISS?International Air Lines , to talk about?his perspective?on the future and trends of air travel?and the challenges that the industry is facing.?.

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Planning Your Restaurant's Path to Profitability

Speaker: James Kahler, COO of Full Course

Ever wondered where to splurge and where to safely conserve when it comes to operating and growing your restaurant? 🤔 Join James Kahler, COO of Full Course and industry visionary, in this new webinar where he'll talk all about best practices to invest in your restaurant's success! Whether you're a new business or an established restaurant, a seasoned pro or a rookie, you'll learn the keys to sustainable success in this competitive industry.

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7 Questions to Ask Before Choosing a Point-of-Sale Solution for Your Restaurant

Restaurant Engine

Research several POS solutions to find the one that best fits your needs. When it’s time to purchase a point-of-sale solution for your restaurant, it’s a big decision and one you want to research thoroughly. The first thing you should know is that a point-of-sale (POS) system will improve many of the functions of your restaurant. Your staff will be more efficient and more productive.

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10 Ways Coffee Shops Can Make The Most Of Social Media

The Restaurant Times

Cafes and coffee shops across the world are discovering the power of social media. Since coffee shops need the in-person presence of customers to increase sales, they must develop a strong online presence to woo people and keep them coming back! Did you know that 50% of the United States population drink espresso, cappuccino, latte, or iced/cold coffees regularly?

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Is Contactless Forever?

Modern Restaurant Management

The COVID-19 pandemic has brought endless changes to the restaurant industry, but perhaps the most significant has been the rise of the contactless dining experience. The pandemic forced restaurants to adapt to not only a new, leaner business model but also to new consumer behavior. With customers opting for alternatives to dine-in, restaurants adapted to build solutions to offer takeout, delivery and curbside pickup options.

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Make On-Call Scheduling for Restaurants Better for Your Team

7 Shifts

In many restaurants, on-call scheduling is inescapable. It's a saving grace when things get unexpectedly busy or when a team member calls in sick at the last minute. However, when mismanaged, on-call scheduling can frustrate staff, throw off their work-life balance, and impact financial security. On-call scheduling needs to be handled in a way that respects employees' time but never leaves the restaurant short-staffed.

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Top 5 Ways to Optimize Your Loyalty Strategy

Speaker: Lauren Barash, Vice President, Brand Marketing

In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program

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In West Bengal, Date Palm Jaggery Is a Winter Delicacy. It’s Also in Danger of Extinction.

EATER

Cha Pornea. Valued for its seasonality and hyperlocal terroir, the beloved natural sweetener is facing an array of threats, from urbanization to climate change It’s 3 a.m. in Nimpith, a tiny town in the eastern Indian state of West Bengal. Sixty-one-year-old Chuno Mistry heads towards a row of wild date palm trees. Mistry is a shuli, or date palm tree tapper, and he carries earthen pots slung from a bamboo pole, known as a byank, on his shoulder.

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An SBP defines the Internet of Things in hospitality for INTEL

EHL Insights

Q&A session with SBP coach, Ian Millar, who tells us about his latest project client, INTEL, and their desire to use the Internet of Things in the hospitality market.

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Allianz Partners Launches 'Allianz Advantage' Websites for Travel Agency, E-Commerce Partners

Travel Pulse Technology

'Proven Meets Pioneering' will demonstrate how the company‘s products, services and technology can drive customer satisfaction, relevance and loyalty for Allianz Partners' clients.

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Amadeus touts cloud benefits for travel

PhocusWire

The partnership with Microsoft was positioned as a move to the cloud within three to five years as well as collaboration on new products and services through an innovation program.

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Win More in 2024: Your Guide to Restaurant Marketing Success

Your Guide to Restaurant Marketing Success Start maximizing ROI and doing more with less with Olo’s ultimate guide to restaurant marketing. In this guide: Strategies to level up in 4 key areas: data, audiences, content distribution, and loyalty Interactive checklists to help you track your progress throughout the year Tips for leveraging guest data across your entire business What you’ll learn: Level 1 | Beginner: Learn how to collect guest data, build a healthy subscriber list, launch personali

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Seven Top Restaurant Marketing Ideas And Trends

Modern Restaurant Management

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Providing top-quality food and service should remain your restaurant’s foremost priority, but you also need to get the word out and attract new customers.

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[Data] How Have The Shifts Changed For Those Working in The Restaurant Industry

7 Shifts

For restaurant staffing , a lot of talk has been centered around the labor shortage—and who isn't working. But what about the people that have been clocking in throughout the pandemic? How have the types and frequency of shifts changed from 2019 until today? To find out, we analyzed the types of shifts scheduled and time clocking data from over 13,000 restaurant locations in North America and Canada.

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Restaurants Nationwide Temporarily Close as Staff Test Positive, Case Counts Rise

EATER

Shutterstock. Restaurants are cancelling reservations and shutting down dining rooms as nation braces for winter surge Restaurants are suddenly in a situation not dissimilar to that of the early pandemic, as the delta and omicron variants of coronavirus sweep the the country: Case counts are shockingly high, staff and guests are testing positive, and restaurants — the responsible ones, at least — are choosing to close while staff are tested.

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Cómo crear una estructura de recursos humanos para restaurantes en 2021

The Restaurant Times

Uno de los rasgos comunes de un restaurante exitoso es un personal de restaurante confiable que trabaja incansablemente para brindar un servicio de primer nivel a los clientes. Los clientes que visitan un restaurante no lo hacen simplemente por la comida, sino por la experiencia. Sin embargo, con la fuerte competencia en la industria de los restaurantes, los altos alquileres y el aumento de los costos, contratar al equipo adecuado y crear la estructura de recursos humanos adecuada para los resta

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Unlock Restaurant Success: Mastering 7 Vital Employment Laws

As a restaurant leader, your plate is full with responsibilities, from staff management to serving up delicious dishes. But amidst the hustle, there's a crucial area you can't afford to overlook – employment laws. In this comprehensive eBook, we'll unveil the seven essential employment laws every restaurant leader must master. We'll break down the intricacies of each law, showing you how it directly impacts your business.

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Restaurant management is digitalizing: 9 key digital skills to acquire

EHL Insights

The industry has seen an exponential shift to digital hospitality solutions in the past few years, from eatery computer systems to restaurant management. With more people spending more time at the restaurant than grocery stores, an emerging ecosystem of organizations now relies on digital technology to reduce restaurant failure rates. Understanding and developing current digital restaurant management skills not only makes you stand out, but will also strengthen career prospects.

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VIDEO: TripActions on innovation and being Netflix

PhocusWire

Many startups reduced headcount and brought down the shutters during the pandemic, TripActions raised significant rounds, unveiled new products and is poised for further growth.

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Good PR Drives Growth and Revenue

Modern Restaurant Management

Everyone wants their company to thrive and beat the competition. Understanding the business of PR is paramount for success. Journalists need valuable content, pitches, unique soundbites, and trending topics. Companies must be responsive and be familiar with news cycles and trending topics. Yet, often, companies are busy working IN their business rather than ON their business.

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Deloitte Survey Finds a Shift in Consumers’ Restaurant Preferences

Lodging Magazine F&B

Deloitte has released the results of its recent survey, “The Restaurant of the Future: A Vision Evolves.” Findings of the survey include that almost two-thirds (64 percent) of consumers do not plan to return to their pre-pandemic habits of dining in restaurants within the next six months. Convenient off-premises dining has emerged as a permanent fixture in the restaurant experience, with 61 percent of consumers ordering takeout or delivery at least once per week, up […].

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an