Modern Restaurant Management

OCTOBER 14, 2021

Despite widespread COVID-19 vaccine availability, the restaurant industry is still in a vulnerable position in the U.S. Beyond a welcome reprieve from 18 months of eating at home, sit-down dining experiences can provide a sense of normalcy; people are eager to return when it’s safe to do so. What behaviors might affect success?

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Modern Restaurant Management

MAY 10, 2021

It’s easy for restaurant experiences to be impersonal and ordinary right now, with face masks and takeout containers dictating the nature of dining. Upgrade Your Takeout Experience. Upgrade Your Takeout Experience. Delivery is still all about the guest experience and your value proposition. Differentiated Dining.

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Modern Restaurant Management

APRIL 1, 2020

As restaurant operators, you are a part of the community, providing an experience and opportunity for people to come together, celebrate events or both. Amid the COVID-19 pandemic, your role is all the more critical. Restaurants must focus on engaging customers through the takeout and delivery experience.

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Modern Restaurant Management

MAY 18, 2023

If there’s a long line – in a cafe, a pub, or a restaurant, for example – customers need to be able to pay quickly and securely. Customers are able to purchase a coffee, beer, or wine at the point of sale in mere milliseconds – seamlessly, and with just the flick of a wrist. Quickly – and securely.

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Modern Restaurant Management

AUGUST 12, 2020

With more than 23,000 closures since March, restaurants are one of the industries hardest hit by COVID-19, according to the Yelp Local Economic Impact Report. To help offset all of this, some restaurants have implemented COVID-19 surcharges, either by raising menu prices or adding a fee to the total bill.

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Modern Restaurant Management

NOVEMBER 8, 2022

Your restaurant is open and customers are back. Amidst this good news, you should be aware of three hidden pitfalls that could affect your ability to operate safely and with a full complement of staff. Finally, staffing is still impacted by COVID cases, which require infected employees to be off work for as long as two weeks or more.

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Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

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Modern Restaurant Management

JANUARY 31, 2022

While December’s holiday season is typically a time to dine out, this year was once again affected by the pandemic. RMS observed the same behaviors during previous COVID-19 waves in January and August 2021. RMS observed the same behaviors during previous COVID-19 waves in January and August 2021.

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Pricing 189

Modern Restaurant Management

APRIL 18, 2022

As restaurants continue to deal with the staffing shortages affecting the entire industry, they inevitably look for ways to improve the employee experience. Surprisingly, enhancing the customer experience can go a long way toward alleviating staffing challenges. What Is Virtual Queuing?

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Hotel Business

APRIL 9, 2024

The bed bug population is growing due to several factors, most notably the return to frequent travel post COVID-19 and the lack of knowledge about how to prevent infestations in the first place. Bed bugs are not just a simple nuisance for individual households as they can affect entire industries.

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Modern Restaurant Management

SEPTEMBER 17, 2022

In addition, bartenders are mixing sparkling wine of all styles and prices into their cocktails to add effervescence, crispness or sweetness to the experience. Meaningful Menu Innovations : Restaurants and bars are evolving their menus beyond being a functional tool to improve the consumer experience.

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Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. They’ve heard from the experts that Covid spreads through the air. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe.

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Modern Restaurant Management

DECEMBER 30, 2020

Government help is expected, but in the current crisis, it’s clear that what restaurants really need, above all else, is customers and revenue. Beyond waiting for Congress or the states to act, what can restaurants do from a marketing perspective, to maximize the likelihood of survival during the final four to six months of COVID?

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Modern Restaurant Management

MARCH 3, 2022

.” No truer words were spoken by Benjamin Franklin and is a mantra that resonates deeply for businesses in the food service industry—many of whom are in recovery mode in the midst of the COVID-19 pandemic. The COVID-19 pandemic has made life even more challenging for restaurateurs. Recovery Mode Post-Pandemic Lockdowns.

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Modern Restaurant Management

NOVEMBER 8, 2023

My guess: Focusing on building supportive, collaborative environments with our peers creates healthy “in-house competition” and inspires each other to innovate and perfect the guest experience. The linchpin, however, is connecting food experiences to the promise of restaurant marketing. Marketing is not magic.

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Modern Restaurant Management

MAY 31, 2022

It also provides managers or owners a way to justify any decisions regarding staffing, menu development, or customer service operations. For example, labor, sales, inventory, and customer relationship management (CRM) reports are some of the reports restaurants should consider pulling together. Top menu groups, items, and modifiers.

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Modern Restaurant Management

JANUARY 30, 2023

Restaurateurs are seeing the light at the end of the COVID-19 tunnel due to a variety of factors. Relieving Short-Staffed Restaurants Consider those short-staffed limited-service restaurants whose employees are hard-pressed to pay full attention to their customers while completing routine tasks like temperature monitoring.

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Modern Restaurant Management

MARCH 25, 2021

The team also launched Scan to Pay and Scan to Order solutions that enable customers visiting physical restaurant locations to use menus, order food, and pay for their bill through an entirely touchless experience. Is there any resistance to contactless now? How do you see contactless payments evolving?

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Magazine 245

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Off premise has become a sizable segment of our business, and I don't see it ever going back to pre-COVID numbers. Britt Mills, Senior Director of Customer Experience at Mobiquity.

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Modern Restaurant Management

JULY 7, 2022

Smart Ways to Integrate the Delivery App Experience into Your Food Service Model. Now that lockdowns are over, dining rooms are reopened, and the most onerous COVID restrictions have been lifted, some are surprised that food delivery apps remain so popular. Start keeping notes so you get a feel for your new, unseen customers.

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InnQuest

OCTOBER 5, 2022

A 2021 GlobalData Survey shows an evolved travellers’ approach towards hotel bookings post-COVID-19: It shows 39% of tourists are now interested in booking directly, whereas only 17% prefer to contact OTAs. This major shift in customer preferences has increased every hotel owner’s chances to attract more sales and maximize revenue!

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STAAH

NOVEMBER 28, 2023

Guest experience in the hotel can also be personalised with the right technology partners. Guest experience in the hotel can also be personalised with the right technology partners. Data is being used to drive insights on booking patterns, seasonal adjustments, personalising guest experiences and driving dynamic pricing strategies.

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EATER

DECEMBER 16, 2022

The “Double Down Strike” will last three days, and affect 100 stores The year of the strike is ending with a bang. The “Double Down Strike” will affect Starbucks locations in multiple states, including the flagship Seattle Roastery , which is where Starbucks CEO and noted union antagonist Howard Schultz regularly gets his coffee.

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Modern Restaurant Management

APRIL 29, 2022

The popularity of plant-based food is increasing owing to climate change and the after effects of the COVID-19 pandemic. Restaurants are investing in offering an eco-friendly experience to customers through vegan food dishes. This has led to restaurants offering a variety of vegan drinks to customers. May 5 from 9-10 a.m.,

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The Restaurant Times

JANUARY 24, 2022

For example, restaurant owners have to make decisions on how to improve the speed of the ordering and payment procedures, how to deal with changing customer preferences, and how to deliver exceptional at-home experiences to their customers, among other things. Enhance Customer Experience With Table Ordering App.

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Modern Restaurant Management

MAY 27, 2021

I’m not alone in arguing COVID-19 has merely served as a great accelerator of changes that were already underway. Even pre-COVID, nearly 60-70 percent of QSR business was coming from the drive-through, and that increased another 26 percent in the last year, according to The NPD Group. None of this is new, profound or proprietary.

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Modern Restaurant Management

JANUARY 13, 2021

Much has already been written about these changes, but our analysts suggest that the stickiness of these behaviors is a good indicator that a different kind of customer will arise out of the post-pandemic ashes. Staying nimble will allow operators to respond with value-oriented menus to meet their customers where they are.

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The Restaurant Times

JANUARY 21, 2021

Restaurant businesses across the world have been adversely affected, due to the novel Coronavirus. As the global pandemic continues to claim thousands of lives, it is more important than ever for F&B businesses to keep up with the trends that will not only reshape the industry but also fulfill all the customer expectations.

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EATER

OCTOBER 16, 2020

People didn’t believe COVID would affect our remote community in South Dakota, but my cafe can’t take that chance This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience.

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Maintenance 145

Hotel Business

FEBRUARY 2, 2023

Hot Topics highlights industry expertise and thought leadership on must-know issues affecting hoteliers to registered attendees via a virtual platform. Top executives share best practices, experience and analysis on the most essential hotel industry topics. Visit hotelbusiness.com for a catalog of past sessions.

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Modern Restaurant Management

DECEMBER 21, 2020

We’ve found our guests really appreciate and need that experience now more than ever. Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout.

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Modern Restaurant Management

JUNE 19, 2020

Over the past few weeks, we have met with clients, attended roundtables, observed trends and polls, and have kept our creativity flowing, to develop design solutions to help sustain our food and beverage industry partners through COVID-19 and beyond. Redefining that experience will be important.

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Modern Restaurant Management

APRIL 24, 2020

Now that COVID-19 has invaded our lives and taken over nearly every activity we engage in, cleaning is at the forefront of everybody’s mind. Proper cleaning is the first line of defense when it comes to customer and employee health and will most likely be a key factor in the future success of your restaurant.

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Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places.

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7 Shifts

OCTOBER 15, 2020

How New York restaurants have been affected by COVID-19 Every state has been gravely affected by the COVID-19 health crisis, but how has New York been affected specifically? The IRC was founded on the simple belief that our small businesses have the power to affect legislative change if we unite our voices.

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Boutique Hotel News

DECEMBER 20, 2022

Pent-up demand and revenge travel have helped major cities recover post-Covid, resulting in strong and resilient ADRs. Platforms such as Facebook, Instagram and TikTok have rolled out eCommerce strategies including live shopping, product tags and links, to make the shopping experience simple and convenient. percentage points.

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Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Despite having supportive local residents, Ocean City is still largely a destination town.

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