Les Roches

MARCH 23, 2023

In recent years, the hotel landscape has changed a lot thanks to accommodation alternatives like Airbnb becoming more popular. If you’re looking at hospitality as a career , then it’s important to know the facts when it comes to Airbnb vs hotel and what the future could hold for both of these business models.

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Les Roches

DECEMBER 27, 2023

Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.

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Les Roches

JULY 11, 2023

If so, working in hotel management may be just the career for you. Whether you’re preparing to graduate high school or have already graduated, there are clear paths into hotel management. Because they include the running and management of all aspects of a hotel, jobs in hotel management are extremely diverse.

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Serviced Apartments

MAY 30, 2023

UAE: Real estate developer Deyaar Development PJSC in partnership with hospitality management company Millennium Hotels & Resorts have announced the launch of a residential project located in Al Furjan, Dubai. It also marks Deyaar’s fourth property managed by Millennium Hotels & Resorts.

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Les Roches

OCTOBER 10, 2023

Hospitality is all about giving a warm welcome to guests and providing the services they need and expect. As an industry, hospitality covers everything from beach-front resorts to hotels, B&Bs, spas, restaurants, bars and luxury villas with butler service. What are the top high-paying jobs in hospitality?

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Hotel Business

SEPTEMBER 28, 2023

Hyatt Hotels Corporation has revealed plans for a new short-term vacation rental platform, Homes & Hideaways by World of Hyatt, that will feature private homes and remote hideaways in the U.S. The company has also sold Destination Residential Management to Lowe. The management business will be rebranded by Lowe and CoralTree.

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Les Roches

JULY 18, 2023

When we’re at a hotel, resort or other hospitality venue, we often say we expect good customer service. This is vital in the hospitality industry where customers are the lifeblood of the business and, if you want a career in hospitality management , you’ll need to understand customer service.

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Les Roches

AUGUST 10, 2023

What is the hospitality industry? Hospitality is a vast industry, incorporating businesses focused on delivering services from refreshments to accommodation and transport. It includes hotels, bars, restaurants, resort management , theme parks and cruise ships.

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Les Roches

MARCH 16, 2023

If so, a career as a luxury hotel advisor could be for you. Whether you are hoping to learn more about the qualifications you require or wish to understand how to start your career in luxury travel, we explore how to become a luxury hotel advisor and answer some frequently asked questions in this article.

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Les Roches

JANUARY 19, 2024

Are you interested in being part of the hospitality industry or even dreaming of operating your own hotel? This compre­hensive guide is de­signed to equip aspiring entre­preneurs with the necessary knowledge and tools to develop effective business plans for hotels. What is a hotel business plan?

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Les Roches

DECEMBER 23, 2022

With more than 700,000 hotels and resorts worldwide , the hotel industry is a growth-focused industry that’s interesting and vibrant and offers endless career opportunities as well as immense job satisfaction. What is a luxury hotel brand? Luxury hospitality is all about making guests feel special and brand’s top priority.

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Les Roches

DECEMBER 21, 2022

Whether you are a school leaver or looking to change your career, studying a hospitality degree could lead to plenty of options for careers in hospitality management. Guest relations management can be a varied role that suits a lot of different people. Overseeing other front desk employees, as well as concierges. .

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Les Roches

DECEMBER 30, 2022

In any industry where companies will be dealing directly with customers, hospitality and customer service are important. This holds true whether we are talking about the customer help desk at a supermarket or the concierge at a five-star hotel. In the airline industry, hospitality is different and unique.

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Les Roches

DECEMBER 21, 2022

Revenue is important in any business, and in hotels and hospitality, it can be hard to keep track of revenue due to the constantly-shifting nature of the business. In this article, we’ll go over everything from the history of revenue management to the different ways you can assess revenue in a hotel.

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Les Roches

DECEMBER 25, 2022

The hotel industry is an incredibly diverse one. From small, family-run B&Bs to large, all-inclusive big-brand resorts, there are many different types of hotels located all around the world. How many types of hotels are there? The number of different types of hotels is almost endless. Star rating. Levels of services.

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Les Roches

JULY 21, 2023

But when it comes to a hospitality career, there are numerous skills you’ll need, with perhaps the most important being customer service skills. Exciting first-hand experience in the hospitality sector. Boost your customer service skills with our hospitality management degree enriched with practical hospitality internships.

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Les Roches

JUNE 7, 2023

For careers in hospitality , understanding the customer service experience is essential. Whether you want to work in the restaurant or hotel industry , understanding the essentials of customer service experience will boost the success of your hospitality career. What are examples of customer service experience?

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Les Roches

JUNE 7, 2023

Understanding the differences between these two approaches is essential for working in hospitality management as they are both critical to providing a positive customer experience and strengthening customer engagement. Ritz-Carlton: Ritz-Carlton is well-known throughout the hotel industry for its exceptional customer service.

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Hotel Business

FEBRUARY 26, 2024

Silicon Valley-backed Hyper Nimbus has introduced its fully integrated, AI-powered hospitality management solution. Sales & revenue: Hyper Nimbus connects with existing revenue management and tracking systems utilized by hotels to evaluate sales performance across each channel.

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Xotels

NOVEMBER 23, 2023

What is hotel management, you might ask? The hotel industry is broad and complex, with many stakeholders involved. Did you, for example, know hotels are not just managed by one party but typically have many different players involved in operating the hotel? And that’s a really good question.

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Xotels

NOVEMBER 23, 2023

What is hotel management, you might ask? The hotel industry is broad and complex, with many stakeholders involved. Did you, for example, know hotels are not just managed by one party but typically have many different players involved in operating the hotel? And that’s a really good question.

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Les Roches

DECEMBER 28, 2022

Whether it’s a restaurant, hotel, or events company, digital transformation is a vital component for modern, thriving businesses. Let’s take a closer look at digital transformation in companies and how studying a hospitality degree with a focus on digital can equip you with the skills needed to support business growth. .

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InnQuest

MARCH 1, 2023

Customer interaction is critical in deciding the guest experience in the hotel industry. Below, we go over how to prevent typical communication missteps, give a brief overview of the communication options now accessible to hotels, and offer practical strategies to enhance guest communication at every level of the guest experience.

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Les Roches

JANUARY 15, 2024

Hospitality Management Bachelor’s student and member of honor society Eta Sigma Delta, Argyro Tsavalou, on the secrets to her academic success and her plans for the future. Les Roches is one of only three hospitality business schools in Switzerland to be a member of student ‘honor society’ Eta Sigma Delta. Hopefully positively.

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