Product vs service: unveiling key differences
Les Roches
DECEMBER 30, 2023
Service is an art Ready to pursue excellence in hospitality management? We’ll also look at tangibles versus intangible elements, costs and returns.
Les Roches
DECEMBER 30, 2023
Service is an art Ready to pursue excellence in hospitality management? We’ll also look at tangibles versus intangible elements, costs and returns.
Les Roches
DECEMBER 27, 2023
Bachelor of hospitality management Difference between guest services and customer service While guest services and customer service are often used interchangeably, there are subtle differences that separate them.
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Les Roches
MARCH 16, 2023
If so, a career as a luxury hotel advisor could be for you. Whether you are hoping to learn more about the qualifications you require or wish to understand how to start your career in luxury travel, we explore how to become a luxury hotel advisor and answer some frequently asked questions in this article.
Les Roches
DECEMBER 21, 2022
Revenue is important in any business, and in hotels and hospitality, it can be hard to keep track of revenue due to the constantly-shifting nature of the business. In this article, we’ll go over everything from the history of revenue management to the different ways you can assess revenue in a hotel.
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